Clean Units
Many guests describe the apartments as spotless, comfortable and well maintained, with the accommodation matching its photos.
HAVN Lifestyle Getaways
Barsha Heights
HAVN Lifestyle Getaways is a vacation home rental agency in Barsha Heights, managing holiday apartments and homes across Dubai. Reviews point to clean, well-maintained stays, responsive help with check-in and requests, and options ranging from family-sized three-bedroom apartments to pet-friendly homes.
Reputation Score
4.6
★★★★★
139 ratings
Source: Google Maps
The Good Stuff
Responsive Help
Guests commonly report quick replies and clear communication, including guidance through check-in and unfamiliar smart-lock systems.
Late Arrivals
HAVN arranged a late check-in after a delayed flight and kept in touch until the guest arrived.
Family Space
A reviewed three-bedroom apartment had new comfortable furniture, balcony views, a fully equipped kitchen and fast internet in every room.
Pet Welcome
One pet-friendly stay included nearby pet-friendly tips and a small welcome kit for the animal.
Owner Support
For property owners, one reviewer says HAVN furnished and listed two units within seven days, then kept them updated on the market.
Tips for a Better Visit
Confirm Dates. Check the booking dates and access arrangements before travelling; one guest was delayed by an internal check-in-date error.
Ask About Locks. Before arrival, ask how the smart lock works and whether a backup key is available, since lock access caused problems for two reviewers.
Clarify Fees. Confirm deposit deductions and request receipts in writing; a reviewer said an AED 500 cleaning charge remained undocumented.
Verify Facilities. If gym access matters, confirm it before booking and again on arrival; one guest said access was not properly arranged for several weeks.
Plan the visit
Practical details
Damac Executive Heights - Jebel Ali Race Course Rd
Al Thanyah First - Barsha Heights, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Pet-friendly holiday home
A pet-owning guest received advice on nearby pet-friendly places and a welcome kit for their animal.
Annual rental
For an owner, HAVN combined short-term stays with an annual rental search when market conditions became uncertain.
Long-term tenant
A property owner says HAVN eventually secured a long-term tenant after actively managing both rental routes.
Common Concerns
Maintenance Delays
One guest reported non-working Wi-Fi, broken door handles, leaking sinks and missing supplies that remained unresolved for four days.
Booking Errors
A guest said an incorrect check-in date led to waiting, relocation and repeated follow-up over taxi and refund arrangements.
Rigid Terms
Reviews describe disputed payment arrangements, changed positions on agreed rates and limited flexibility when extending a tenancy.
Lock Problems
A reviewer said a smart lock stopped working and claimed no key had been provided, resulting in an overnight hotel booking.
Deposit Dispute
One reviewer disputes an AED 500 deep-cleaning deduction and says a receipt was not supplied despite repeated requests.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 500
deep cleaning
“When I left, they stole AED 500 from my deposit for a “deep cleaning,” even though I had daily cleaning and left the place spotless (which costs AED 500 for the whole month, by the way)”Google review · January 2026
300 AED
WiFi
“I also had to personally resolve the WiFi at a cost of 300 AED”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
HAVN Lifestyle Getaways manages holiday apartments and homes across Dubai, with the strongest reviews focused on clean units, smooth communication and helpful arrival support. Guests can book family-sized stays such as a three-bedroom apartment, arrange a late check-in, or look for a pet-friendly holiday home. Some properties also come with pools, gyms, balconies and views, though these features vary by unit.
The service often feels hands-on. A delayed-flight guest received late check-in help, while another was guided through a smart lock step by step. Family reviewers mention spacious living areas, kitchen equipment and fast internet, and a pet owner appreciated both local tips and a welcome kit.
There is a more cautionary side, particularly for longer stays and property-management arrangements. Reviews report unresolved maintenance at one Elite Residences apartment, including Wi-Fi, leaking sinks and broken handles. Another guest faced a booking-date error, relocation and repeated chasing over reimbursements.
Separate reviews describe disputes over a reduced rental rate, gym access, deposit deductions and a lock-change charge. Before committing, confirm check-in dates, lock access, facility availability and all payment or deposit terms in writing. The overall picture is promising for short holiday stays, but longer contracts deserve careful documentation.
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