Procedure care
Endoscopy and colonoscopy patients describe calm, well-organised care, with clear explanations and reassurance around sedation.
HealthBay Gastroenterology & Digestive Health | Al Wasl
Al Wasl
HealthBay Gastroenterology & Digestive Health in Al Wasl is a medical centre where patients book gastroenterology procedures such as endoscopy and colonoscopy, alongside dental care. Reviews consistently describe organised procedures, clear explanations and reassuring support before, during and after treatment.
Reputation Score
4.4
★★★★☆
215 ratings
Source: Google Maps
The Good Stuff
Digestive testing
A patient’s hydrogen testing identified fructose malabsorption and lactose intolerance, with dietary guidance that reportedly improved symptoms.
Dental continuity
One family reports five years of dental care that kept their teeth clean and healthy.
Insurance help
A reviewer says the team worked through recurring insurance problems instead of sending them away.
Follow-up care
Patients mention attentive follow-up after procedures, including checks on recovery and support after treatment.
Reception service
Reception and billing are described as polite, welcoming and clear about appointments.
Tips for a Better Visit
Confirm history. For imaging, make sure your medical and surgical history is recorded correctly before the procedure, especially after previous operations.
Ask questions. Ask the team to explain the procedure clearly beforehand; patients found this especially helpful before endoscopy.
Check diet. If hydrogen testing is planned, ask what foods to avoid beforehand and what the results mean for your diet afterwards.
Check insurance. If approvals become difficult, ask the clinic team to work through the issue; one reviewer said they repeatedly helped resolve problems.
Plan the visit
Practical details
977 Al Wasl Rd
Al Manara, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | 8:00 AM – 6:00 PM |
Popular Mentions
gastroscopic analysis
A gastroscopic analysis was described as swift and comfortable.
dental hygiene
Dental hygiene care is praised for being gentle, knowledgeable and useful in guiding procedure recommendations.
physiotherapy
A physiotherapy session is described as identifying the painful area quickly and applying the right treatment.
Common Concerns
Ultrasound concern
One reviewer described an abdominal ultrasound with poor communication, including no introduction or history-taking and dismissive comments.
Privacy allegation
One long-term patient alleged that personal information, insurance and prescription details were shared without consent.
DXB
LOCAL
LOCAL
The Bottom Line
HealthBay Gastroenterology & Digestive Health in Al Wasl is mainly reviewed for gastroenterology procedures and attentive clinical support. You can book an endoscopy, colonoscopy or gastroscopic analysis, and reviews describe the process as quick, organised and reassuring, particularly for patients worried about sedation. The digestive team also carries out hydrogen tests.
One patient says testing uncovered fructose malabsorption and lactose intolerance, while dietary advice and avoiding certain foods led to a drastic improvement in stomach symptoms. That is a useful example of the clinic’s diagnostic process rather than just a general compliment. Dental care is another established part of the practice, with one family reporting five years of keeping their teeth clean and healthy.
Reception and billing also receive praise for polite communication, and a reviewer says staff helped untangle recurring insurance issues. There are two cautions to keep in mind. A reviewer reported a distressing abdominal ultrasound where the clinician did not ask about medical history and made them feel like a waste of time.
Another long-term patient alleged that personal and insurance information was shared without consent. Before imaging, confirm that your history is recorded accurately, and ask about privacy and information-sharing procedures if those matters concern you.