Quick Testing
Some visits were completed in about 25โ30 minutes, including a PCR test finished in 29 minutes.
HealthHub Drive-Thru Screening | ๐๐ฎ๐๐๐ข ๐ ๐๐ฌ๐ญ๐ข๐ฏ๐๐ฅ ๐๐ข๐ญ๐ฒ (DFC)
Dubai Festival City
HealthHub is a healthcare clinic at Festival City Mall in Dubai Festival City, with customer reviews centred on its drive-through PCR screening. Visitors can complete the swab from their car and, when the process runs smoothly, receive results by email within the stated service window.
Reputation Score
2.9
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178 ratings
Source: Google Maps
The Good Stuff
Fast Results
Several customers received results earlier than expected, including a normal-service result arriving the same day.
Car-Based
The drive-through format lets customers stay in the car while staff collect details and perform the swab.
Online Registration
Returning visitors can skip the registration queue and go directly to the testing area.
Helpful Staff
When queues were manageable, reviewers described the staff as friendly, helpful and professional.
Tips for a Better Visit
Register Ahead. Complete the online registration before arriving; one reviewer recommends it specifically to reduce the registration wait.
Avoid Rush. Try a quieter period if possible: one customer said the whole visit took 20โ30 minutes outside rush hour.
Allow Time. Do not schedule this tightly around a flight or work shift; queues have taken several hours.
Confirm Timing. Check the current result window and ask at arrival, since one reviewer found the on-site timeline differed from the webpage.
Check Details. Before leaving, verify the name, Emirates ID, phone number and email attached to the test.
Use Existing Login. If you have registered before, mention it at registration so you can go directly to testing instead of joining that queue.
Plan the visit
Practical details
Holiday Inn Parking
Dubai Festival City, Dubai
Popular Mentions
Express service
The express service is intended for faster results, with reviews mentioning six- to eight-hour and 24-hour windows.
Fast track
Fast-track testing is another customer-mentioned option, with one reviewer receiving results in less than eight hours.
Common Concerns
Long Queues
Waiting times could stretch to two, three or four hours, even overnight or early in the morning.
Queue Control
Customers reported cars in later lines being processed first and inconsistent lane management.
Result Delays
Express and normal results sometimes arrived well beyond the quoted window, affecting travel plans.
Data Errors
Reviews describe wrong names, contact details, gender entries and even another customer's PCR result being sent.
Al Hosn Delays
Some customers received the PDF by email but said the result did not appear promptly in the Al Hosn app.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 110
normal test
“As per them normal test result will receive in 36 hours (AED 110) and express test result in 24 hours (AED 139) better to avoid this and approach any other clinics”Google review ยท January 2022
AED 139
express test
“As per them normal test result will receive in 36 hours (AED 110) and express test result in 24 hours (AED 139) better to avoid this and approach any other clinics”Google review ยท January 2022
150 AED
rapid test
“The cost was 150 AED for the rapid test”Google review ยท November 2021
DXB
LOCAL
LOCAL
The Bottom Line
HealthHubโs Dubai Festival City location is a drive-through screening clinic, and the customer reviews mainly concern PCR testing. You stay in the car for registration and the swab, with normal and express or fast-track result options mentioned. On a good visit, the test itself is extremely quick: one reviewer finished in 29 minutes, while another was in and out in 25 minutes despite around 30 cars ahead.
The catch is the queue. Experiences vary sharply: some customers completed everything in 20โ30 minutes outside rush hour, while others waited two to four hours, including overnight and early-morning visits. Lane handling was also criticised, with later-arriving cars sometimes moving ahead.
Bring something to occupy you and avoid booking around a flight unless the result timing is confirmed directly. Results have arrived in as little as six to 12 hours for some customers, but others reported express tests taking more than 48 hours or normal results exceeding 72 hours. Data-entry mistakes were another serious concern, including incorrect names, contact details and a different personโs result.
Register online beforehand, confirm the promised turnaround at arrival, and check your personal details before leaving. Some reviewers also said emailed results did not promptly appear in the Al Hosn app.