Interactive Play
The park’s 31 interactive modules mix multimedia games, projections and physical play to keep children engaged.
Hello Park
Dubai Festival City
Hello Park is an indoor playground in Dubai Festival City where children combine physical play with interactive screens, projections and creative activities. Families can also book organised birthday parties, with decorated halls, food and play access included in the experience.
Reputation Score
4.7
★★★★★
1,211 ratings
Source: Google Maps
The Good Stuff
Party Planning
Birthday events are praised for polished organisation, flexible handling of requests and staff who keep activities running smoothly.
Full-Day Access
One birthday review specifically valued full-day access, letting children enjoy the activities without feeling rushed.
Family Cafe
The on-site cafe gives parents a place to wait, with reviews mentioning good coffee, food and comfortable acoustics.
Inclusive Design
A review highlights the park’s accessibility for children with special needs alongside its sensory and physical activities.
Photo Service
Families can add photography to a visit or party; one reviewer said the session helped their child feel comfortable.
Tips for a Better Visit
Check Sessions. Ask about the current session policy before going; one visitor was surprised that one-hour sessions had been replaced by a two-hour minimum.
Reserve Seating. If you plan to use the cafe on a busy weekend, reserve a table because seating may be in demand.
Protect Valuables. Keep phones, jewellery and other valuables away from the ball pit, where one visitor reported losing belongings.
Allow Time. If you book a party, plan enough time to use the play area fully; one review says children had full-day access without feeling rushed.
Plan the visit
Practical details
Dubai Festival City Mall - 1st floor Crescent Rd
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Hello Cafe
The on-site Hello Cafe is mentioned as a restaurant and waiting area serving food and drinks for both children and adults.
car nuggets
The cafe’s car-shaped nuggets are singled out as an especially good children’s order.
Alfredo kids pasta
Alfredo kids pasta is mentioned as a regular favourite order for children.
painting workshop
A birthday review highlights the painting workshop as a memorable activity for the children.
Common Concerns
Two-Hour Minimum
Several visitors objected to the mandatory two-hour session, especially when they had less time or younger children.
Weekend Cost
One visitor considered the weekend two-hour charge of 160+ high for a short family visit.
Age Suitability
A review found the playground less suitable for children under three, while another said older children aged 7–8 may outgrow it.
Cleaning Delays
One morning visitor found staff still cleaning and blocking the slide at around 10:30am.
Lost Property
A visitor who lost valuables in the ball pit said staff ignored their requests for help after they called and returned.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
226AED per child
birthday packages
“Offering affordable packages starting at just 226AED per child, it provides a unique blend of a quality restaurant and a dynamic play area”Google review · June 2024
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The Bottom Line
Hello Park is an indoor playground in Dubai Festival City built around interactive digital play rather than a standard soft-play setup. Reviews describe large screen walls, motion games, projections, ball pits, slides, trampolines and creative activities such as making avatars. The mix suits families looking for something more immersive than a quick climb-and-slide visit, though age fit varies.
Birthday parties are a major part of the offering. Parents mention decorated halls, table activities before the main programme, painting workshops, photography, cake and food, with several reviews praising the team’s organisation and flexibility. The in-house Hello Cafe is another useful feature: customers mention coffee, adult and children’s meals, pizza, pasta and a comfortable restaurant area where parents can wait.
One reviewer specifically enjoyed the car nuggets and Alfredo kids pasta. There are a few practical cautions. Recent reviews report a two-hour minimum, with one visitor describing weekend pricing above 160 for two hours, so confirm the current session and cost before travelling.
The playground was also considered less suitable for some under-three children and older children around seven or eight. A morning visitor found a slide blocked during cleaning, while another reported poor assistance after losing valuables in the ball pit. Weekend cafe seating may be worth reserving.