Office cleaning
Office jobs receive specific praise, including a dusty office cleaned thoroughly before move-in and another team described as tidy and hardworking.
Helpsters Cleaning Services LLC
Al Wasl
Helpsters Cleaning Services LLC is a house-cleaning provider serving Al Wasl and elsewhere in the UAE. Customers book it for home deep cleaning, office cleaning and urgent cleaning or disinfection work, with reviews highlighting both helpful crews and uneven punctuality.
Reputation Score
4.1
★★★★☆
185 ratings
Source: Google Maps
The Good Stuff
Thorough crews
Some teams are reported to work carefully and consistently; one event-cleaning crew kept a container clean across four days and arrived on time.
Urgent bookings
The company accepted a short-notice cleaning and disinfection request after a sewage leak, arriving on time and completing the requested work quickly.
Quick booking
One customer said a home deep-clean booking was arranged in under five minutes, useful when you are working to a tight move-in schedule.
Polite staff
Reviews describe cleaners as polite, courteous, respectful and cheerful, even when the overall service experience was mixed.
Flexible timing
Customers report successful same-day and last-minute arrangements, including office sanitisation scheduled for the preferred date.
Tips for a Better Visit
Confirm timing. Get the arrival time reconfirmed on the day and leave a buffer; one customer waited more than three hours after a confirmed appointment.
List areas. For deep cleaning, write down every target area, since one customer found showers, outdoor furniture and many surfaces untouched.
Confirm equipment. Ask in writing whether requested equipment and supplies are included; a ladder was requested but never brought.
Check documents. Before entry, verify the assigned cleaner’s identification and paperwork; one review mentions an ID problem and a worker from another company.
Inspect first. Walk through the property before the team leaves, checking floors, windows, mirrors and corners rather than assuming a deep clean covered them.
Plan the visit
Practical details
Metro Exit 2, Business bay - 21, M Floor, Unibiz Business Center, Aswar
Al Wasl, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Common Concerns
Late arrivals
Multiple reviews report delays of one to three hours, including a booking that arrived more than three hours late.
Uneven deep cleans
A two-bedroom deep clean reportedly left showers, outdoor furniture, surfaces and broken glass insufficiently addressed.
Poor updates
Customers describe last-minute cancellations, unanswered messages and arrival changes without adequate warning or apology.
Missing supplies
One deep-clean booking requested a ladder that never arrived; another cleaner arrived without the requested cleaning supplies.
Scope gaps
Some customers had to repeatedly point out missed surfaces, windows, mirrors, corners or other agreed areas during the clean.
DXB
LOCAL
LOCAL
The Bottom Line
Helpsters Cleaning Services LLC is a house-cleaning provider serving Al Wasl and elsewhere in the UAE. Reviews show people booking home cleans, apartment and new-home deep cleaning, office cleaning, and cleaning or disinfection for urgent situations such as a sewage leak or warehouse. The strongest experiences describe polite, hardworking cleaners who finish thoroughly and arrive on time.
Booking can be impressively quick: one customer said a request was arranged in under five minutes, while another received a same-day office sanitisation appointment. Office work gets several specific positives, including dusty spaces cleaned before a move-in and a container maintained across four days at an event. Carpet, sofa and mattress cleaning are also mentioned, though the upholstery feedback is mixed.
The main risk is reliability. Several customers reported waits of one to three hours, late rescheduling, cancellations or poor updates. Cleaning quality also varies: one deep-clean customer found showers, surfaces and outdoor furniture missed, while another said a requested ladder never arrived.
Check the arrival time, crew identity and included supplies before confirming. For a deep clean, write down every area—windows, balconies, shelves and bathrooms—and inspect before the team leaves. If timing matters, build in a buffer.