Clear explanations
Some patients say the treatment process was explained in detail, helping them feel comfortable and confident about hair treatment.
HERSCHE MEDICAL CENTER
Bur Dubai
HERSCHE MEDICAL CENTER in Bur Dubai is known in reviews for aesthetic treatments such as hair PRP and IV drips. Some customers also praise clear explanations and gentle care during PRP or mesotherapy, but recent reviews raise serious concerns about closure, prepaid packages and unanswered calls.
Reputation Score
2.9
★★★☆☆
151 ratings
Source: Google Maps
The Good Stuff
Gentle care
Positive reviews describe caring nurses and comfortable treatment, including one face PRP session described as painless.
Reported results
A few patients reported improvement after PRP or mesotherapy, including thicker hair, reduced hair fall and improved skin.
Hydra facial
One review specifically described the Hydra facial positively, making it a treatment some visitors may consider after checking availability.
Tips for a Better Visit
Confirm opening. Check by phone and WhatsApp before travelling; several recent customers arrived to find the clinic closed and could not get replies.
Avoid prepayment. Be cautious with multi-session packages until you understand refund terms and can confirm the clinic is operating consistently.
Verify products. For IV or exosome treatments, ask to see the vials or bottle opened and the contents prepared in front of you.
Confirm practitioner. Ask who will perform the procedure and whether numbing and consent are included; one patient was offered a nurse instead of the doctor.
Allow extra time. Do not book a tight schedule around your appointment: reviews mention waits of 40 minutes, 2.5 hours and even longer.
Plan parking. If you are driving, allow extra time for parking; one customer had to renew parking after a prolonged wait.
Plan the visit
Practical details
6786+927 Villa G2 U6 - Al Wasl Rd
Al Bada', Dubai
| Mon | 11:00 AM – 9:00 PM |
| Tue | 11:00 AM – 9:00 PM |
| Wed | 11:00 AM – 9:00 PM |
| Thu | 11:00 AM – 9:00 PM |
| Fri | 11:00 AM – 9:00 PM |
| Sat | 11:00 AM – 9:00 PM |
| Sun | 11:00 AM – 9:00 PM |
Popular Mentions
IV drip
IV drips are commonly mentioned, but reviews question their results, transparency and whether the promised ingredients were visibly prepared.
hair exosomes
A hair exosome package was criticised over brand changes, unopened packaging and unclear dosing, so product verification matters.
Common Concerns
Clinic closure
Recent reviews report the clinic closed unexpectedly, leaving customers with prepaid sessions and no clear reopening information.
Unanswered messages
Several customers say calls, WhatsApp messages and even the landline went unanswered when they tried to arrange remaining sessions.
Long waits
Appointment delays range from 30–40 minutes to several hours; one customer reported waiting 2.5 hours before treatment.
Hygiene concerns
Reviews describe dirty treatment areas, unpleasant smells, visible blood drops and concerns about room cleanliness.
Treatment concerns
Customers questioned product transparency, procedure explanations and results, including IV sessions with repeated needle insertions and swelling.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1500 dirhams
three PRP sessions
“They charged me 1500 dirhams for three sessions, which is exorbitantly overpriced”Google review · March 2024
DXB
LOCAL
LOCAL
The Bottom Line
HERSCHE MEDICAL CENTER in Bur Dubai focuses heavily on aesthetic treatments. Reviews mention hair PRP, face PRP, mesotherapy, IV drips, Hydra facial and hair exosome packages. A few customers describe clear explanations, gentle procedures and visible improvements, including thicker hair after PRP and better-looking skin after mesotherapy.
The overall picture is sharply mixed, and the most recent reviews are especially concerning. Multiple customers say the clinic closed unexpectedly while they still had prepaid sessions remaining. Calls and WhatsApp messages reportedly went unanswered, with some people seeking refunds or contacting consumer-rights authorities.
That makes advance payment for a package a significant risk to consider. Day-to-day organisation is another recurring problem. Patients describe waits ranging from 30–40 minutes to several hours, sometimes without updates, and one review mentions parking trouble.
Other complaints concern dirty rooms, unpleasant smells, unclear product preparation and procedures performed by a nurse when a doctor was expected. If you are considering a visit, confirm that the clinic is open before travelling, ask exactly who will perform the treatment, and request to see IV or exosome products prepared in front of you. Clarify realistic results, consent, numbing options and refund terms before paying.