Custom Beds
Customers describe choosing the bed’s shape, colour, size and fabric, with one bed lowered after delivery to suit the customer.
HG
Dubai Industrial City
HG is a furniture manufacturer in Dubai Industrial City, with reviews focused on custom beds, sofas and bedroom furniture. It may appeal if you want to choose a bed’s size, shape and fabric rather than buy a standard design, but the customer experience appears inconsistent.
Reputation Score
2.6
★★★☆☆
108 ratings
Source: Google Maps
The Good Stuff
Fabric Choice
Several reviews mention a broad fabric-selection process, including soft beige velvet and royal blue velvet for customised furniture.
Affordable Pricing
Reviewers repeatedly describe the furniture as affordable, including customised beds and bedroom sets bought at lower prices.
Quick Delivery
Some customers report quick or on-time delivery, including a bed and sofa order delivered with free home delivery.
Helpful Guidance
One customer valued step-by-step help with designs and materials without feeling pushed, while another called the team helpful and informative.
Tips for a Better Visit
Confirm Specs. Get the design, legs, storage base and mechanisms written into the order; one delivered bed lacked legs and had an unusable bottom.
Check Fabrics. Confirm fabric availability before paying, since one customer had to switch after the chosen fabric was unavailable and no similar option was offered.
Stamp Warranty. Ask for a stamped warranty and invoice before final payment; one reviewer said the invoice carried no warranty or guarantee stamp.
Inspect Delivery. Inspect assembly immediately, especially screws, floor clearance, storage bottoms and sharp edges; defects in these areas were reported on delivery.
Clarify Exchanges. Ask whether the exact mattress or furniture can be exchanged and who handles return transport before ordering, particularly for custom-labelled items.
Plan the visit
Practical details
UNIT A16, J1 Warehouses
Jebel Ali Freezone, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
S shape sofa
One customer specifically mentions buying an S-shape sofa and describes it as good quality at an affordable price.
Gas lift up storage beds
Reviews identify gas-lift storage beds as a particular product, alongside claims of quick service and affordable pricing.
Under bed storage
Customers mention customised beds with under-bed storage, including a design adjusted after delivery.
Living room set
One buyer said the team helped them find the living-room set they needed.
Medical Mattress
A review specifically discusses ordering a Medical Mattress, although that customer found it excessively hard.
Common Concerns
Poor Follow-up
Multiple reviews say calls and messages went unanswered after payment, including requests to repair squeaking or broken beds.
Quality Problems
Reported faults include beds breaking or squeaking within weeks, missing supports, loose joints and a hydraulic mechanism failing after four days.
Order Errors
Customers report beds and sofa beds arriving with changed designs, different foam softness or missing requested storage provisions.
Delivery Delays
Some orders arrived late, while one king-size bed was left for a single installer who struggled to move the pieces.
Exchange Dispute
A customer seeking an exchange for heavy mattresses said the request was refused despite the website’s stated seven-day exchange terms.
DXB
LOCAL
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The Bottom Line
HG is a furniture manufacturer in Dubai Industrial City. The supplied reviews, many of which refer to R2R Furniture, centre on beds, mattresses, sofas and bedroom sets. Custom beds are the clearest draw: customers describe selecting the shape, size, colour and fabric, including velvet finishes and under-bed storage.
Some buyers also mention S-shape sofas, gas-lift storage beds and living-room sets. The positive experiences are quite specific. A few customers received furniture on time, found the prices affordable and praised the team for helping them work through designs and fabrics.
One custom bed was lowered a few days after delivery, and another customer said a Pinterest design was followed closely. These reviews suggest the finished result can be good when the order is clearly managed. The risk is inconsistency, especially after payment.
Other customers report changed specifications, unavailable fabrics, late delivery, broken or squeaking beds, missing storage components and unanswered repair requests. One bed reportedly arrived with rusty screws, an unfixed base and a sharp screw protruding from the frame. Before committing, get every specification and delivery promise in writing, confirm fabric stock, and request a stamped warranty.
Inspect the furniture during installation rather than assuming faults will be corrected later.