Well equipped
Several guests found the apartments clean, spacious and ready to use, with kitchens, toiletries, Wi-Fi and laundry facilities in some properties.
HiGuests Vacation Homes Rental LLC
Barsha Heights
HiGuests Vacation Homes Rental LLC is a Barsha Heights property management company handling short-term holiday apartments through major booking portals. Reviews highlight well-equipped Dubai stays, including spacious Marina apartments with views, and responsive support during check-in and throughout the visit.
Reputation Score
4.3
★★★★☆
223 ratings
Source: Google Maps
The Good Stuff
Fast support
WhatsApp and app-based support is a recurring strength; one guest said replies usually arrived within a minute.
Easy check-in
Guests commonly described arrival as straightforward, with one receiving a one-hour extension at no extra charge.
Strong locations
Individual properties can be close to beaches, restaurants, malls, attractions and public transport, such as the seven-to-eight-minute walk to DMCC Metro.
Good value
A two-week guest described the room as spacious and reasonably priced for its convenient location.
Useful amenities
The Sparkle Towers stay included a pool, parking, a well-equipped kitchen and supermarkets about two minutes away.
Tips for a Better Visit
Confirm arrival. Request check-in codes and instructions before travelling; one guest waited 45 minutes for them after arriving at 3pm.
Check timing. If arriving early, confirm luggage storage or reserve the previous night: one guest arriving at 8am could not check in until 3pm.
Verify charges. Keep the booking confirmation and check the final rate, deposit and cancellation terms before arrival because rate-change and refund disputes appear in reviews.
Inspect promptly. Photograph cleanliness and equipment at arrival and report problems immediately; one guest’s bathroom smell later became a three-week maintenance issue.
Plan checkout. Ask exactly how deposit return works before leaving; one guest waited for someone to arrive and return the deposit.
Plan the visit
Practical details
35WJ+R5J
Al Barsha First - Barsha Heights, Dubai
Popular Mentions
Sparkle Towers, Dubai Marina
This Marina property was praised for clean rooms, modern interiors, a well-equipped kitchen, pool, parking and nearby supermarkets.
Bella Rose apartment
A guest specifically described this HiGuests apartment as especially attractive and appreciated the team’s punctual check-in and check-out.
La Vie
The La Vie apartment was described as being at The Walk in JBR, near pools, Cove Beach, restaurants, retail and tram access.
Common Concerns
Refund disputes
Multiple reviews report delayed or missing refunds after cancellations, rejected charges or unsatisfactory stays.
Inconsistent cleaning
Some guests reported ants, dust, dirty towels, bad smells or rooms not being cleaned before check-in.
Deposit delays
Guests described difficulty recovering deposits, including one who waited nearly three weeks and another left waiting at checkout.
Maintenance issues
Reported problems include a stuck shower, no hot water, leaks, faulty refrigerators and slow repairs.
Rate changes
Two reviews allege that the amount requested on arrival was higher than the confirmed booking price.
DXB
LOCAL
LOCAL
The Bottom Line
HiGuests Vacation Homes Rental LLC manages short-term holiday apartments across Dubai, with listings distributed through major booking portals. The stays mentioned in reviews range from studios near Dubai Mall and the Burj Khalifa to Marina apartments close to the beach, restaurants and public transport. Several are fully equipped for longer visits, with kitchens, washing machines and strong Wi-Fi.
The better experiences combine clean, spacious interiors with quick communication. Guests describe smooth check-in, 24/7 WhatsApp support, helpful housekeeping and properties that match their online photos. Sparkle Towers in Dubai Marina was praised for its modern interiors, pool, parking and supermarkets two minutes away; another apartment sat seven to eight minutes from DMCC Metro.
There is a clear reliability caveat. Other guests arrived to ants, dust, dirty towels, bad smells or broken equipment, including a stuck shower and a refrigerator that did not cool properly. Some reported slow maintenance, unclear early-morning arrival instructions and trouble getting security deposits or cancellation refunds returned.
Before booking, save the confirmed rate and cancellation terms, ask for check-in codes in advance, and clarify the deposit and luggage arrangements. Properties vary considerably, so read the individual listing and inspect the apartment as soon as you arrive.