Emergency response
One customer says an overnight AC leak was attended to within two hours, with the planned service completed during the same visit.
Hitches & Glitches
Al Quoz
Hitches & Glitches is a property management and facilities-maintenance company in Al Quoz. Reviews show customers booking home repairs such as AC service, plumbing and electrical work, alongside deep cleaning and annual maintenance contracts; experiences range from quick emergency help to serious delays and disputed workmanship.
Reputation Score
3.9
★★★★☆
279 ratings
Source: Google Maps
The Good Stuff
Detailed work
A full-house maintenance check included repairs and professional AC cleaning, with technicians described as clean, precise and competent.
Finishing quality
Balcony crack repairs and repainting were completed by technicians a customer described as professional and skilled.
Deep cleaning
The deep-cleaning team was praised for leaving a home spotless and paying close attention to detail.
Clean tiling
Tile re-grouting was described as clean, even and attractive, while other reviews mention precise backsplash tiling.
Tips for a Better Visit
Confirm fees. Ask whether inspection charges apply before booking; one customer paid a fee just to have a water-heater problem checked.
Set deadlines. Get a clear quote and follow-up deadline in writing, as one customer was still waiting four days after an inspection.
Check diagnosis. For AC repairs, ask what has been diagnosed, whether parts are available and whether the visit fee is separate from the repair.
Document handover. If you are a tenant, keep dated photos, paint details and cleaning records before returning a villa or apartment.
Check AMC scope. Before buying an annual maintenance contract, clarify what is included and how quickly covered water, electrical and AC issues are resolved.
Plan the visit
Practical details
3rd Floor، Farnek Building، Al Quoz 4، Dubai
Al Qouz Third - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Kitchen backsplash tiling works
A customer said the kitchen backsplash tiling was completed perfectly and credited the technical team with skilled work.
annual maintenance contract
Reviews mention annual maintenance contracts for apartments and villas, with mixed feedback on response times and coverage.
Common Concerns
Poor workmanship
A plumbing job allegedly flooded an apartment, damaged furniture and required a later replacement and rework.
Long delays
Some customers report waiting weeks for inspections, completed repairs or follow-up reports, even under an annual contract.
Repair costs
One dishwasher repair quote was reportedly higher than buying a replacement, with the customer receiving no explanation.
Visit fees
A customer objected to being charged separately to inspect a water heater, ceiling and floor before receiving quotes.
AC diagnosis
Reviews describe repeated AC visits without a diagnosis, parts or quote arriving promptly.
DXB
LOCAL
LOCAL
The Bottom Line
Hitches & Glitches is a property-management and facilities-maintenance provider in Al Quoz. You can book AC servicing, plumbing and electrical repairs, deep cleaning, tiling and annual maintenance contracts. The strongest reviews describe prompt emergency help: one AC leak was attended to within two hours, while an overnight water-heater leak was handled quickly enough to protect a false ceiling.
There are also good reports of careful finish work. Customers mention professional AC cleaning, clean tile re-grouting, balcony crack repairs and a deep-cleaning visit that left the home spotless. Technicians are sometimes described as polite, tidy and skilled, and some long-term AMC customers report reliable service.
The experience is not consistent. Other reviews describe month-long waits for inspections, delayed quotations, repeated AC visits without a diagnosis and repairs that allegedly caused flooding or were left incomplete. Call-centre response and follow-up are recurring concerns, particularly for residential jobs.
Before booking, confirm whether the inspection fee is separate from the repair and request the quote timeline in writing. This matters because one customer was charged to inspect a water heater, ceiling and floor, while another found a dishwasher repair quote higher than the cost of a new appliance. Tenants should also keep handover photos and cleaning records.