Budget range
Reviews describe competitive prices and enough choice to put together a decent interior without stretching the budget.
HomeBox - Ibn Battuta Mall
Jebel Ali Village
HomeBox at Ibn Battuta Mall is a furniture and household essentials store in Jebel Ali Village, with affordable pieces for furnishing a home on a budget. Shoppers mention its mattress selection, sofas, beds and dining furniture, while the showroom is generally easy to browse.
Reputation Score
4.7
★★★★★
8,190 ratings
Source: Google Maps
The Good Stuff
Useful guidance
Several shoppers found the in-store team accommodating, with help narrowing down beds, side tables, drawers and mattresses.
Organised showroom
The showroom is described as well organised, with displays that make it easier to compare pieces and imagine them at home.
Product knowledge
One customer specifically praised a sales assistant for understanding their needs and recommending suitable options.
Broad selection
Customers mention plenty of collections, new arrivals and options that can work with different budgets.
Smooth exchange
A broken item was exchanged quickly and smoothly in one reported store-service experience.
Tips for a Better Visit
Check sets. Before paying, check that cushions and covers match: one set had different sizes and required extra purchases.
Plan delivery. Allow extra time for delivery and confirm the slot carefully; one shopper avoided purchasing after hearing the delivery would take longer than expected.
Inspect unpacking. Inspect furniture and components as soon as they arrive, since damaged or missing parts have been difficult for some customers to resolve.
Confirm address. Recheck your delivery address after ordering, especially if you have moved; one order remained tagged to an old address for four days.
Test returns. Ask about the return rules before assembling chairs or other seating, because assembled furniture was reported as non-returnable.
Protect surroundings. For home delivery, clear a safe route and supervise installation; one team reportedly damaged walls, lights and a window pane.
Plan the visit
Practical details
Ibn Battuta Mall - Metro Link
Jebel Ali Village, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
sofa bed
Sofa beds are among the furniture items customers have bought, though some reviews report defects after delivery or use.
dining table
Dining tables appear in customers’ furniture purchases, including one assembly issue involving oversized screws for a marble top.
bedside table
Bedside tables are mentioned as bedroom furniture, including an online order where a listing reportedly described two pieces but only one arrived.
kids table and chair
Children’s furniture is available, although one customer reported opening a packed set several days later to find it damaged.
shoe cabinet
Shoe cabinets are another reported purchase, with one customer paying for delivery after being told self-pickup was not possible.
Common Concerns
Delivery delays
Online orders are repeatedly reported as late, rescheduled without notice or left unresolved after the promised delivery date.
Weak aftercare
Several customers say complaints were closed or left unanswered, including a damaged sofa leg marked resolved without a visit.
Quality concerns
Reviews describe damaged or misaligned furniture, including a sofa bed, bed frame, cabinet and study table.
Careful assembly
Installation quality is inconsistent; one customer received a sideboard with crooked panels and a bookshelf with water damage.
Strict returns
Assembled furniture may not be accepted for return, which matters when buying seating online without testing comfort first.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
50 aed
shoe cabinet delivery
“I have bought a shoe cabinet 10th of may and I would like to pick it up by myself immediately but sale assistant said it is impossible and they will deliver it to my apartment and charge 50 aed for that”Google review · June 2024
DXB
LOCAL
LOCAL
The Bottom Line
HomeBox at Ibn Battuta Mall is a practical stop for affordable furniture and household basics in Jebel Ali Village. You can browse beds, mattresses, sofas, dining tables and smaller pieces such as bedside tables, with displays that help you compare styles and mix colours. Several shoppers found the in-store staff patient and useful when narrowing down mattress or bedroom options.
The main caution is the difference between browsing in the store and ordering online. Reviews repeatedly mention late or rescheduled deliveries, missing or damaged items, weak installation and slow complaint handling. Examples include a cupboard team that left and never returned, mattresses dumped outside a garage, and furniture complaints closed without a clear fix.
Product quality also appears uneven: customers reported crooked cabinet panels, damaged study tables and sofa-bed defects. If you visit, inspect sets and packaging carefully before paying, confirm what is included, and recheck your delivery address and time slot. Ask about returns before assembling seating, since one customer was told assembled furniture could not be returned.
The store can make sense for smaller, budget-conscious purchases, but larger online furniture orders require patience and close follow-up.