Clear explanations
Several reviewers say service advisors explain repairs, answer questions thoroughly and keep customers updated throughout the work.
Al Garhoud
Honda Rashidiya Car Service Centre & Parts in Al Garhoud is an authorised Honda workshop for routine maintenance, repairs and genuine spare parts. Reviews also point to dedicated motorcycle servicing, a spacious waiting area and a metro drop-off service for customers leaving their vehicles behind.
Source: Google Maps
Several reviewers say service advisors explain repairs, answer questions thoroughly and keep customers updated throughout the work.
Honda bike owners describe the motorcycle team as fabulous and call the centre comprehensive for motorcycle servicing.
A regular drop-off service to nearby metro stations is useful if you leave your car for servicing and continue elsewhere.
The centre has a spacious waiting area, giving customers somewhere to stay during shorter visits.
Some customers report careful handover preparation, including cleaning the car before delivery.
Confirm timing. Ask for an expected check-in and collection time when booking; one appointment ran from 11am past the initially expected timeline.
Avoid lunch. Do not plan a visit around lunch break, as a review says the centre closes then despite unclear timing information.
Allow time. For a waiting visit, allow roughly 2–3 hours; one reviewer says that is usually how long the work takes.
Check parts. If ordering a motorcycle part, confirm its arrival and collection status before travelling, especially after payment.
Ask warranty. Request a clear explanation of the warranty policy before approving work; one customer struggled to reach a representative.
Check handover. Inspect the car at collection, including cleanliness and electronics, as reviews describe both missed cleaning and a sunroof issue.
Plan the visit
| Mon | 7:30 AM – 7:30 PM |
| Tue | 7:30 AM – 7:30 PM |
| Wed | 7:30 AM – 7:30 PM |
| Thu | 7:30 AM – 7:30 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 7:30 AM – 7:30 PM |
| Sun | 8:00 AM – 5:00 PM |
A customer reports completing a 30km service while waiting for the car.
The Smart Repair package was used for dent removal alongside a regular service.
Honda Civic owners appear among the customers bringing cars in for service and repairs.
Wait times can be frustrating: one customer waited 30 minutes just to speak with a service advisor.
Some complaints describe weeks without updates, unanswered calls and tickets closed without an explanation.
A motorcycle parts review reports waits of two to three months, including a paid order reportedly given to someone else.
One Civic owner says repeated AC visits over around eight years did not resolve hot-air problems and were followed by an electrical issue.
The centre is reported to close during lunch, with a reviewer saying this was not clearly shown in the listed timings.
The Bottom Line
This is an authorised Honda service centre in Al Garhoud where you can book routine car maintenance, repairs and genuine parts work. Reviews also specifically mention Honda bike servicing, including a 30km car service and a Smart Repair package for removing dents. The centre suits owners who want Honda-specific servicing rather than a general garage, although one reviewer found it more expensive than outside workshops.
The strongest theme is the service-advisor experience. Customers describe repair explanations, regular updates and patient answers to questions, with some saying their cars were cleaned before handover. The spacious waiting area is useful for shorter jobs, and a shuttle to the nearest metro station can help if you leave the car behind.
Coffee and water have also been offered, though another review said the coffee and tea machine was not working. Allow extra time and confirm the expected completion window when booking. Experiences range from a reported 2–3 hour service to a month-and-a-half wait with poor communication.
Motorcycle parts may take two to three months, and a reviewer reported a paid part being given to someone else. Check warranty details in writing, inspect the car at collection, and avoid arriving during the reported lunch closure.