Fresh dim sum
The seafood and prawn dim sum are repeatedly described as fresh, delicate and delicious.
Hong Loong
Palm Jumeirah
Hong Loong is a Pan-Asian restaurant at Sofitel The Palm in Palm Jumeirah, serving Asian-fusion dishes with Southeast Asian influences. Reviews make it appealing for a hotel dinner built around fresh dim sum or Peking duck, with generous portions, a dark red-accented setting and attentive service.
Reputation Score
4.3
★★★★☆
139 ratings
Source: Google Maps
The Good Stuff
Generous portions
Portions are substantial; one diner specifically advised preparing to take leftovers home.
Peking duck
One reviewer called the Peking duck the best they had eaten, after trying many elsewhere.
Warm service
Reviews regularly describe the team as welcoming, attentive and knowledgeable about the menu.
Calm setting
The dark interior with Chinese red accents and a quiet atmosphere suit a relaxed dinner.
Hotel packages
Hotel guests on half board or dine-around packages often found Hong Loong the strongest restaurant option on their plan.
What to Eat at Hong Loong How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Hong Loong, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Hong Loong got the most positive mentions in user reviews. Check them out!
Food 2
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Chicken satay Net +2
“We had the chicken satay, which they will change the peanut sauce for sweet chilli, and the vegetable spring rolls, both excellent.”
Positive 2Negative 0
Review excerpts
“We had the chicken satay, which they will change the peanut sauce for sweet chilli, and the vegetable spring rolls, both excellent.”December 2023
“We had the Chicken Satay, Spring rolls and Pad Thai. All delicious.”January 2022
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Nasi goreng Net +2
“The food was delicious - highly recommend the nasi goreng!”
Positive 2Negative 0
Review excerpts
“The food was delicious - highly recommend the nasi goreng!”August 2022
“We tried the prawn dim sum, spring rolls, nasi goreng, and soft shell crab with jasmine rice, and everything was absolutely delicious.”December 2024
Honorable mentions (17)
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Beef rib Net +1
“Main was the beef rib which was the most flavourful meal I’ve had and the sweet and sour which has lychee which was great.”
Positive 1Negative 0
Review excerpts
“Main was the beef rib which was the most flavourful meal I’ve had and the sweet and sour which has lychee which was great.”December 2023
-
Bokchoi Net +1
“We use to remember this restaurant as a good Asian restaurant but what a rude shock it was , food was terrible and the dish staff recommended was inedible the simple raw mango salad was ripen sweet junks with raisins and not a slice of chilies in it out many dishes we ordered spring rolls, bokchoi, cod was the dim sum as a passable dishes.”
Positive 1Negative 0
Review excerpts
“We use to remember this restaurant as a good Asian restaurant but what a rude shock it was , food was terrible and the dish staff recommended was inedible the simple raw mango salad was ripen sweet junks with raisins and not a slice of chilies in it out many dishes we ordered spring rolls, bokchoi, cod was the dim sum as a passable dishes.”November 2023
-
Cod Net +1
“We use to remember this restaurant as a good Asian restaurant but what a rude shock it was , food was terrible and the dish staff recommended was inedible the simple raw mango salad was ripen sweet junks with raisins and not a slice of chilies in it out many dishes we ordered spring rolls, bokchoi, cod was the dim sum as a passable dishes.”
Positive 1Negative 0
Review excerpts
“We use to remember this restaurant as a good Asian restaurant but what a rude shock it was , food was terrible and the dish staff recommended was inedible the simple raw mango salad was ripen sweet junks with raisins and not a slice of chilies in it out many dishes we ordered spring rolls, bokchoi, cod was the dim sum as a passable dishes.”November 2023
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Crispy duck Net +1
“Very tasty and well cooked food - the crispy duck was excellent with thin yet crispy skin.”
Positive 1Negative 0
Review excerpts
“Very tasty and well cooked food - the crispy duck was excellent with thin yet crispy skin.”June 2019
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Curry puffs Net +1
“The curry puffs were excellent, wife had the mango sticky rice which she thought was divine.”
Positive 1Negative 0
Review excerpts
“The curry puffs were excellent, wife had the mango sticky rice which she thought was divine.”December 2023
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Kung pao chicken Net +1
“Our favorites were the Kung Pao Chicken and the Thai Green Curry, both rich, well balanced, and bursting with taste.”
Positive 1Negative 0
Review excerpts
“Our favorites were the Kung Pao Chicken and the Thai Green Curry, both rich, well balanced, and bursting with taste.”July 2025
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Lava cake Net +1
“For dessert, the Lava Cake was simply outstanding! warm, gooey, and the perfect sweet ending to a great meal.”
Positive 1Negative 0
Review excerpts
“For dessert, the Lava Cake was simply outstanding! warm, gooey, and the perfect sweet ending to a great meal.”July 2025
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Mango sticky rice Net +1
“The curry puffs were excellent, wife had the mango sticky rice which she thought was divine.”
Positive 1Negative 0
Review excerpts
“The curry puffs were excellent, wife had the mango sticky rice which she thought was divine.”December 2023
-
Peking duck Net +1
“The best Peking duck i have ever eaten, and i have had many.”
Positive 1Negative 0
Review excerpts
“The best Peking duck i have ever eaten, and i have had many.”April 2024
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Prawn dim sum Net +1
“We tried the prawn dim sum, spring rolls, nasi goreng, and soft shell crab with jasmine rice, and everything was absolutely delicious.”
Positive 1Negative 0
Review excerpts
“We tried the prawn dim sum, spring rolls, nasi goreng, and soft shell crab with jasmine rice, and everything was absolutely delicious.”December 2024
-
Red curry Net +1
“I recommend the seafood dimsum and the red curry.”
Positive 1Negative 0
Review excerpts
“I recommend the seafood dimsum and the red curry.”September 2025
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Seafood dimsum Net +1
“I recommend the seafood dimsum and the red curry.”
Positive 1Negative 0
Review excerpts
“I recommend the seafood dimsum and the red curry.”September 2025
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Soft shell crab with jasmine rice Net +1
“We tried the prawn dim sum, spring rolls, nasi goreng, and soft shell crab with jasmine rice, and everything was absolutely delicious.”
Positive 1Negative 0
Review excerpts
“We tried the prawn dim sum, spring rolls, nasi goreng, and soft shell crab with jasmine rice, and everything was absolutely delicious.”December 2024
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Sticky coconut rice dessert Net +1
“The food was out of this world. I would certainly recommend the sticky coconut rice dessert”
Positive 1Negative 0
Review excerpts
“The food was out of this world. I would certainly recommend the sticky coconut rice dessert”August 2022
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Sweet and sour Net +1
“Main was the beef rib which was the most flavourful meal I’ve had and the sweet and sour which has lychee which was great.”
Positive 1Negative 0
Review excerpts
“Main was the beef rib which was the most flavourful meal I’ve had and the sweet and sour which has lychee which was great.”December 2023
-
Thai green curry Net +1
“Our favorites were the Kung Pao Chicken and the Thai Green Curry, both rich, well balanced, and bursting with taste.”
Positive 1Negative 0
Review excerpts
“Our favorites were the Kung Pao Chicken and the Thai Green Curry, both rich, well balanced, and bursting with taste.”July 2025
-
Yuzu cheesecake Net +1
“Then as it was our last night they surprised us with an additional Yuzu Cheesecake with a goodbye message, now I don’t eat cheesecake but this was awesome…..”
Positive 1Negative 0
Review excerpts
“Then as it was our last night they surprised us with an additional Yuzu Cheesecake with a goodbye message, now I don’t eat cheesecake but this was awesome…..”December 2023
Drinks 1
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Chocolate mocha fondant Net +1
“The chocolate mocha, or fondant was great as well as the fruit.”
Positive 1Negative 0
Review excerpts
“The chocolate mocha, or fondant was great as well as the fruit.”December 2023
What to Avoid (8)
Food 8
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Pad thai Net −1
“The pad thai had bad tofu.”
Positive 1Negative 2
Critical review excerpts
“The pad thai had bad tofu.”May 2022
“Beef rangdan , mapo tofu and pad Thai should not be given to any guests. It’s that bad”November 2023
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Beef rangdan Net −1
“Beef rangdan , mapo tofu and pad Thai should not be given to any guests. It’s that bad”
Positive 0Negative 1
Critical review excerpts
“Beef rangdan , mapo tofu and pad Thai should not be given to any guests. It’s that bad”November 2023
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Chicken dim sum Net −1
“We ordered the mango salad, vegetable and chicken dim sum and it was sooo bad.”
Positive 0Negative 1
Critical review excerpts
“We ordered the mango salad, vegetable and chicken dim sum and it was sooo bad.”May 2022
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Mango salad Net −1
“We ordered the mango salad, vegetable and chicken dim sum and it was sooo bad.”
Positive 0Negative 1
Critical review excerpts
“We ordered the mango salad, vegetable and chicken dim sum and it was sooo bad.”May 2022
-
Mapo tofu Net −1
“Beef rangdan , mapo tofu and pad Thai should not be given to any guests. It’s that bad”
Positive 0Negative 1
Critical review excerpts
“Beef rangdan , mapo tofu and pad Thai should not be given to any guests. It’s that bad”November 2023
-
Prawn pad thai Net −1
“We had to send the prawn pad thai back cause it was just noodles tofu and 2 prawns which was ridiculous.”
Positive 0Negative 1
Critical review excerpts
“We had to send the prawn pad thai back cause it was just noodles tofu and 2 prawns which was ridiculous.”September 2023
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Raw mango salad Net −1
“We use to remember this restaurant as a good Asian restaurant but what a rude shock it was , food was terrible and the dish staff recommended was inedible the simple raw mango salad was ripen sweet junks with raisins and not a slice of chilies in it out many dishes we ordered spring rolls, bokchoi, cod was the dim sum as a passable dishes.”
Positive 0Negative 1
Critical review excerpts
“We use to remember this restaurant as a good Asian restaurant but what a rude shock it was , food was terrible and the dish staff recommended was inedible the simple raw mango salad was ripen sweet junks with raisins and not a slice of chilies in it out many dishes we ordered spring rolls, bokchoi, cod was the dim sum as a passable dishes.”November 2023
-
Vegetable dim sum Net −1
“We ordered the mango salad, vegetable and chicken dim sum and it was sooo bad.”
Positive 0Negative 1
Critical review excerpts
“We ordered the mango salad, vegetable and chicken dim sum and it was sooo bad.”May 2022
Tips for a Better Visit
Request spice. Ask whether dishes can be adjusted to your preferred heat level; a reviewer says the kitchen was willing to do this.
Share dishes. Consider sharing, or plan for leftovers, because several diners found the portions generous.
Book ahead. Booking may be wiser than walking in, as one non-hotel guest waited 15 minutes despite empty tables.
Plan the visit
Practical details
Sofitel Dubai The Palm Palm Jumeirah, East - Crescent Rd
The Palm Jumeirah, Dubai
Common Concerns
Mixed consistency
Older reviews report bland, oily or poor-quality dishes, so experiences have not been uniformly reliable.
Limited packages
The half-board and dine-around menus can offer a narrower choice than the full menu.
Slow service
A review warned that service could feel slow for walk-in diners who are not hotel guests.
Uneven portions
One diner found the prawn pad thai contained mostly noodles and tofu, with only two prawns.
DXB
LOCAL
LOCAL
The Bottom Line
Hong Loong is a Pan-Asian restaurant inside Sofitel The Palm in Palm Jumeirah. It is worth considering for a hotel dinner where you can order dishes such as seafood dim sum, Peking duck, Kung Pao Chicken or Thai Green Curry. Reviews often describe the food as fresh, flavourful and well presented, with portions large enough to leave diners taking food home.
The room has a dark, Chinese-inspired look with red accents and is generally described as calm, elegant and welcoming rather than lively. Service is a major strength in many accounts: diners mention attentive staff, helpful menu guidance and thoughtful touches for birthdays and family celebrations. That makes the restaurant a comfortable choice when the occasion matters, not just when you need a quick meal.
There is a clear caveat: feedback is mixed over time. Some older diners found dishes oily, bland or poorly executed, while another objected to a prawn pad thai containing only two prawns. Hotel guests should check exactly what their half-board or dine-around menu includes, since the selection can be limited.
If you are visiting as a walk-in, booking ahead is sensible after one report of a 15-minute wait.