Test drives
Visitors describe the test-drive process as organised, giving shoppers a chance to assess models before deciding.
HongQi UAE
Al Quoz
HongQi UAE is a luxury car dealer in Al Quoz, with a showroom where shoppers can compare models such as the H9, H5 and HS5. Reviews also mention organised test drives and sales teams willing to explain vehicle features and UAE financing.
Reputation Score
3.9
★★★★☆
244 ratings
Source: Google Maps
The Good Stuff
Luxury interiors
The H5 is praised for its spacious cabin, comfortable seats, panoramic sunroof and large touchscreen.
Warranty offer
Some buyers report a seven-year, unlimited-mileage bumper-to-bumper warranty as part of the purchase proposition.
Helpful sales
Several showroom visitors found the sales team attentive, knowledgeable and willing to answer detailed questions.
Used cars
One buyer says a second-hand car purchased here appeared nearly new, and reports that their company bought six cars from the dealer.
Tips for a Better Visit
Confirm stock. Ask for the exact vehicle’s availability and delivery timing before travelling or paying a deposit; one buyer was told there was no car in stock.
Document terms. Get finance, deposit-refund and delivery terms in writing. A buyer reported waiting for a refundable AED 3000 deposit after loan approval problems.
Check features. During the test drive, verify Apple CarPlay and other promised equipment rather than relying only on the sales explanation.
Plan parking. Use the on-site parking if convenient, but expect tight and limited spaces; the insurance claim office is at the rear.
Plan the visit
Practical details
Plot 364 - 291 Sheikh Zayed Rd - next to OnPassive Metro Station
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 10:00 AM – 8:00 PM |
| Sat | 10:00 AM – 8:00 PM |
| Sun | 10:00 AM – 8:00 PM |
Popular Mentions
Hongqi H9
The H9 is presented in reviews as a flagship luxury model, but one renter criticised its missing Apple CarPlay, dashboard rattles and driving issues.
Hongqi H5
The H5 receives praise for its sleek exterior, spacious cabin, comfortable seats, panoramic sunroof and user-friendly infotainment system.
HS5
The HS5 is mentioned in both purchase and after-sales reviews, including a reported gearbox failure after 55,000 kilometres.
Common Concerns
Service delays
Repair turnaround can be severe: reviews describe vehicles remaining in the service centre for three or four months.
Parts shortages
Customers report long waits for parts, including an IVI component promised in two weeks but delayed for almost a year.
Poor follow-up
Some shoppers say finance details, stock updates and refund requests went unanswered or were repeatedly delayed.
Feature disputes
Reviews raise concerns about Apple CarPlay functionality, warranty decisions and unresolved vehicle faults.
Limited parking
Parking is available on the premises, but the spaces are described as narrow and limited.
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The Bottom Line
HongQi UAE is a luxury car dealership in Al Quoz where you can view models including the Hongqi H9, Hongqi H5 and HS5, discuss financing and arrange a test drive. The showroom itself receives positive comments, and several visitors describe sales staff as knowledgeable, polite and attentive. The H5, in particular, is praised for its spacious cabin, comfortable seats and large touchscreen.
The more important qualification is what happens after the sale. Reviews are sharply divided: some customers report smooth purchases and excellent assistance, while others describe service operations as poorly managed. Cars have allegedly been held for three to four months, and parts delays range from several weeks to almost a year for an IVI system.
Warranty coverage is also disputed, with complaints about gearbox, sensor and other repairs being rejected or charged. Before committing, confirm the exact car is in stock, test every promised feature—including Apple CarPlay—and put finance, delivery and deposit-refund terms in writing. One customer reported an unresolved AED 3000 deposit, while another said a refundable deposit was delayed.
On-site parking exists, but spaces are narrow and limited. This is a showroom worth visiting to compare the cars and drive one, but the service and parts arrangements deserve careful checking first.