Dubai Mall
Dubai Mall is roughly a 10–15-minute walk away, with the Burj Khalifa and fountains also close by.
Hotel Indigo Dubai Downtown by IHG
Business Bay
Hotel Indigo Dubai Downtown by IHG is a design-led hotel in Business Bay with comfortable rooms, an infinity pool and poolside bar, a restaurant, and a gym. Reviews particularly value its walkable access to Dubai Mall and the generous breakfast buffet.
Reputation Score
4.8
★★★★★
8,482 ratings
Source: Google Maps
The Good Stuff
Breakfast
The buffet has a broad choice of fresh food, with attentive service and plenty of coffee and tea options.
Fitness Room
The gym is spacious, clean and well-equipped for both cardio and strength training, with modern equipment and a view.
Celebrations
Anniversary and birthday stays have included thoughtful in-room decorations, cakes, flowers, balloons and champagne.
Pet Friendly
The hotel accepts pets, and one guest was able to request and receive a pet-free room because of an allergy.
Tips for a Better Visit
Request Quiet. Ask about construction-facing rooms if daytime quiet matters; one guest noticed surrounding construction noise.
Use Live Chat. For housekeeping, call or use live chat rather than relying on the in-room order service.
Check Parking. If driving, allow a moment to navigate the small looped parking entrance, which one guest found tricky at first.
Request Pet-Free. Guests with allergies should request a pet-free room in advance; one such request was accommodated.
Plan the visit
Practical details
Marasi Dr
Business Bay, Dubai
Popular Mentions
Open Sesame
Open Sesame is praised for fresh, delicious and well-presented breakfast food, with a warm dining atmosphere.
Friday evening seafood buffet
A guest specifically praised the Friday evening seafood buffet during a week-long stay.
gym facility
The gym facility has modern, clean equipment for cardio and strength training and enough space for a full workout.
rooftop pool
The rooftop pool is described as peaceful, well maintained and suited to relaxing with Dubai views.
Common Concerns
Check-in Mix-up
One guest was checked in under another guest’s name and assigned the wrong room before the error was corrected.
Crowded Pool
The pool was described as very small and often overcrowded, despite other reviews finding the pool area relaxing.
Noise
Construction noise can be noticeable during the day, while traffic was audible at night for another guest.
Housekeeping Orders
The in-room order service was reported not to work, so housekeeping requests were better made by phone or live chat.
DXB
LOCAL
LOCAL
The Bottom Line
Hotel Indigo Dubai Downtown by IHG is a stylish, design-led base in Business Bay, especially convenient for Dubai Mall, the Burj Khalifa and the fountains. Reviews place Dubai Mall at about a 10–15-minute walk, while rooms are praised for their creative interiors, comfortable beds, cleanliness and, in some cases, canal or skyline views. Breakfast is one of the strongest reasons to book here.
The buffet is described as fresh and varied, with plenty of food, coffee and tea choices; Open Sesame also receives praise for beautifully presented dishes and a warm atmosphere. The hotel restaurant serves lunch and dinner too, including a well-reviewed Friday evening seafood buffet. The gym is spacious and well-equipped for cardio and strength work, and the pool is a pleasant place to unwind when it is not busy.
Service is usually warm and attentive, with several guests mentioning smooth early check-in, thoughtful birthday or anniversary arrangements, and helpful valet and housekeeping teams. Still, service is not perfectly consistent: one stay involved a serious check-in identity mix-up, and another found some staff disengaged. Daytime construction and occasional night traffic may affect light sleepers.
Drivers should note the small, looped parking entrance, while guests needing housekeeping should use phone or live chat rather than the in-room order service.