Wide collection
Reviews describe a broad packaging range, including plastic, paper, aluminium and biodegradable products under one roof.
Hotpack Global HQ Corporate Office - مكتب شركة هوت باك
Dubai Industrial City
Hotpack Global HQ Corporate Office in Dubai Industrial City supplies food packaging and disposable products, including customized packaging and everyday items such as wooden spoons. Reviews point to a broad collection and useful options for businesses ordering in volume.
Reputation Score
4.3
★★★★☆
236 ratings
Source: Google Maps
The Good Stuff
Custom design
The team has helped customers design packaging to fit a brand and provide bespoke packaging solutions.
Fast delivery
Several reviews mention prompt delivery, including a same-day wooden spoon order and an emergency weekend delivery.
Reasonable pricing
Customers have described the pricing as reasonable, including for customized solutions and disposable products.
Product knowledge
A customer praised a sales representative for explaining products clearly and recommending suitable items for a company.
Local availability
Reviews mention locally available stock and retail showrooms where customers can browse disposable products.
Tips for a Better Visit
Confirm units. Before accepting delivery, confirm box versus carton quantities in writing; one customer received two cartons instead of two boxes.
Chase quotations. For a customized order, follow up promptly and get a written quotation before relying on the order timeline.
Check delivery. Inspect packaging and hygiene products on arrival, especially after a review reported damaged packaging and detached mask loops.
Use showrooms. If you want to compare products directly, ask about the retail showroom; reviews describe it as a place to browse many disposables.
Allow time. Build in extra time for larger or new orders, since one project was delayed after two months of repeated follow-ups.
Plan the visit
Practical details
X5GH+88X - Plot 598-1624, محمع دبي للإستثمار 1
Mena Jabal Ali, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 12:00 PM, 1:30 PM – 5:00 PM |
| Sat | 9:00 AM – 5:00 PM |
| Sun | Closed |
Common Concerns
Slow replies
Multiple customers report delayed replies, unanswered calls and difficulty getting quotations for new or customized orders.
Order errors
Reviews describe wrong items, invoice mistakes and quantities being sent in cartons instead of the requested boxes.
Inconsistent service
Service quality appears uneven: some customers report smooth support, while others describe stressful follow-ups and low reliability.
Online issues
One customer said an online-store order was paid for but never delivered and calls or emails went unanswered.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
129 dhs
hygiene pack
“Worst hygiene pack i have ever ordered for totalling 129 dhs including shipping charge!”Google review · May 2020
DXB
LOCAL
LOCAL
The Bottom Line
Hotpack Global HQ is a packaging supplier and manufacturer in Dubai Industrial City, aimed mainly at businesses needing food packaging or disposable supplies. Reviews mention a notably broad collection, from plastic, paper and aluminium products to biodegradable options, while the business description places its range at more than 4,000 products. Customers can also ask about customized packaging: one review describes packaging designed to fit a brand, and another mentions bespoke solutions for specific requirements.
Delivery is a real strength when the order goes smoothly. Customers report a same-day wooden spoon delivery, an emergency weekend delivery and well-scheduled deliveries with advance calls. Pricing is often described as reasonable, including for customized work.
The retail-showroom experience is another useful option if you want to browse products rather than order blind; reviews mention dessert cups, bake moulds, bamboo products and waste-disposal bags. The main caution is inconsistent follow-through. Several customers report unanswered quotation requests, late replies, invoice errors, wrong items and quantities arriving as cartons rather than boxes.
One online-store review alleges payment without delivery, while another reports damaged and unhygienic items in a hygiene pack. Confirm product specifications, units, quotation and delivery timing in writing, and inspect the shipment when it arrives.