Clear Guidance
Staff explain model features carefully, helping shoppers choose between devices without feeling rushed.
Huawei Authorized Experience Store (Mall of the Emirates)
Al Barsha
Huawei Authorized Experience Store is a retail electronics shop in Al Barsha where you can compare Huawei phones, tablets, laptops and wearables. Reviews especially point to patient product demonstrations, free setup help and extras such as engraving.
Reputation Score
4.9
★★★★★
1,316 ratings
Source: Google Maps
The Good Stuff
Free Setup
A tablet buyer reported free setup and ongoing help with software and hardware issues after purchase.
After-Sales Help
Reviews describe support beyond checkout, including help with post-purchase setup and device problems.
Engraving Service
The store can personalise covers, with one customer mentioning a name engraving paired with a panda design.
Hands-On Demos
Customers can ask to see extra demonstrations of products before deciding what suits them.
Camera Features
A phone review specifically praises zoom, night mode and portrait photography.
Tips for a Better Visit
Ask About Setup. If you are buying a tablet or laptop, ask whether free setup is included; reviewers say the team handled it clearly.
Request A Demo. Ask to try an extra product demonstration so you can understand the features before choosing a model.
Check Engraving. If you are buying a cover or gift, ask about engraving and bring your preferred design idea.
Bring Problem Devices. For a Huawei device issue, take the device in for assessment; one visitor had a phone problem solved during the visit.
Ask About Support. Before paying, clarify what post-sales setup or software and hardware assistance the store can provide.
Plan the visit
Practical details
Mall of The Emirates - 1 Sheikh Zayed Rd
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Mate 80 Pro
The Mate 80 Pro is mentioned as a recent phone purchase, with reviewers highlighting product knowledge and professional guidance.
Huawei free clip 2
A customer bought the Huawei free clip 2 after receiving helpful assistance in the store.
fit five smart watch
The fit five smart watch was recommended during a visit and is a product shoppers may want to compare.
H.D2 watch
One customer bought an H.D2 watch and described receiving patient guidance on its use.
MateBook 14
The MateBook 14 purchase included laptop setup and a clear explanation of how to use it.
GT 5 Pro
The store also helped troubleshoot an ECG problem on a GT 5 Pro purchased from a third party.
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
Huawei Authorized Experience Store at Mall of the Emirates is a practical stop in Al Barsha for comparing Huawei phones, tablets, laptops and wearables. Reviews mention the Mate 80 Pro, Huawei MateBook 14, Fit watches and Huawei’s tablet range, with staff taking time to explain features and demonstrate devices rather than simply pointing you to a shelf. The useful extra is support after the sale.
One tablet buyer said the store offered free setup and continued responsibility for software and hardware issues, while a MateBook 14 purchaser said the laptop was set up and explained clearly. Another visitor brought in a P50 Pro problem and had it resolved during the visit. That makes the shop worth considering if you want help getting a new device running, not just a transaction.
There are also a couple of personalisation and shopping extras: engraving is available, and one customer had a name and panda design added to a cover. A recent review mentioned freebies with a new release and described the purchase as good value; another said tablet prices matched Sharaf DG, though no exact amounts were given. Ask for a demonstration, setup details and any current launch extras before deciding.