Clear diagnostics
Several reviews describe thorough diagnosis, realistic timelines and clear explanations before repair work begins.
Hytec Auto Services
Al Qouz Ind.1
Hytec Auto Services is an auto repair and maintenance workshop in Al Qouz Ind.1, handling cars across European, American and Asian brands. Reviews highlight diagnostic work, pre-purchase inspections and repairs for vehicles including Audi, BMW, Mercedes, Toyota and Land Rover.
Reputation Score
4.1
★★★★☆
206 ratings
Source: Google Maps
The Good Stuff
Good communication
Customers mention inspection videos, progress updates and waiting for approval before additional work is carried out.
Timely work
Multiple customers say repairs and servicing were completed within the promised time, including one vehicle returned in under 48 hours.
Broad expertise
Reviews cover successful work on German, American and Japanese vehicles, including Audi, BMW, Mercedes, Toyota and Land Rover.
Pickup service
Customers have used vehicle pickup and delivery, including recovery from home and return after repairs.
Work space
The workshop has provided an office area where a customer could work while the car was being serviced.
Parts options
One review specifically notes a range of spare-parts price options rather than a single choice.
Tips for a Better Visit
Get approval. Ask for a written estimate and approve extra work first; one review describes unrelated fixes added to an AED 8,000+ bill.
Compare quotes. Compare a minor-service quote before committing: one customer paid AED 890 and cited AED 350–450 at other garages.
Confirm warranty. Confirm the parts brand and warranty in writing, especially because one customer reported spare parts with no warranty.
Check handover. Inspect the interior and accessories at collection; a review reported interior damage and a missing charging cable.
Allow follow-up. For brake work, test the car before leaving and ask how persistent noise will be handled; one customer returned but the whistle remained.
Ask about pickup. If getting to the workshop is inconvenient, ask whether vehicle pickup and delivery is available, as customers have used that option.
Plan the visit
Practical details
Plot#12, First Al Khail Street - 1
Al Qouz Ind.first - Industrial Area, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 7:00 PM |
| Sun | 9:00 AM – 7:00 PM |
Popular Mentions
Pre purchase inspection
A customer used the workshop for a pre-purchase inspection after receiving a new car.
Free pick up and delivery
Customers mention free pickup and delivery as a convenience, including vehicles collected from home and returned after repair.
Brake pads and discs
Reviews mention brake-pad and disc replacement as part of major repair work on a Pajero and BMW X5.
Common Concerns
Price concerns
Some customers considered the workshop expensive, including a minor service quoted at AED 890 versus AED 350–450 elsewhere.
Repair disputes
A customer reported being charged over AED 8,000 for unwanted work while the original problem remained unresolved.
Part quality
Complaints include spare parts without warranty and brake pads that continued making noise after replacement.
Vehicle damage
One customer said the car interior was damaged and the vehicle was returned after more than a year in worse condition.
Follow-up issues
Reviews mention poor communication, repeated follow-ups for invoices and unresolved brake noise after a return visit.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 5,000
minor basic service
“I had only gone in for a minor basic service, and they gave me a shocking quotation of AED 5,000”Google review · April 2025
DXB
LOCAL
LOCAL
The Bottom Line
1, with review evidence spanning German, American and Japanese vehicles. Customers have brought in Audi, BMW, Mercedes, Toyota, Land Rover, Aston Martin and Honda cars for major servicing, mechanical repairs, electrical work and fault diagnosis. Pre-purchase inspection is another clearly mentioned service.
The strongest pattern in the newer reviews is organised communication. Customers describe inspection videos, approval before extra work, realistic timelines and cars returned when promised. Some also mention recovery or free pickup and delivery, which is useful when a vehicle has broken down or cannot be driven.
The workshop has even provided an office area for a customer working during a service. There is also a meaningful caution. Several customers reported high or disputed charges, including AED 890 for a minor service compared with AED 350–450 elsewhere, and an AED 8,000+ bill for fixes they considered unrelated.
Other complaints involve parts without warranty, brake noise that remained after replacement, vehicle scratches or interior damage, and slow invoice follow-up. Get a detailed written estimate, confirm parts warranty and inspect the car and accessories at collection before approving the work.