Quick bodywork
One customer reported denting and painting completed within three days.
Hyundai Service Center - Umm Ramool
Al Garhoud
Hyundai Service Center - Umm Ramool is an auto repair shop in Al Garhoud handling accident repairs, bodywork and spare-parts needs. Reviews often point to quick denting and painting jobs, insurance coordination and regular repair updates, though experiences with waiting times and finish quality are mixed.
Reputation Score
4.1
★★★★☆
355 ratings
Source: Google Maps
The Good Stuff
Insurance help
The team has been praised for registering cases, coordinating insurance and starting repairs quickly after inspection.
Regular updates
Several reviews describe clear communication and follow-up throughout the repair process.
Clean handover
Some customers received cars washed, polished and ready to drive after repairs.
Parts support
The spare-parts counter was credited with prompt service and ensuring the correct parts were delivered.
Repair finish
A minor-accident repair was returned looking brand new, according to one customer.
Tips for a Better Visit
Confirm timing. Get the expected handover time in writing and leave room in your schedule; one customer waited from 9am until 11am.
Inspect handover. Check the paint, panels and steering before accepting the car, since one customer reported new scratches and paint splashes after repair.
Track updates. Ask who will provide progress updates and keep the agreed timeline documented, as communication quality varies between visits.
Clarify insurance. Before leaving the car, confirm the insurance inspection and approval steps; reviews show this can speed up repair commencement.
Allow buffer. Avoid scheduling an important meeting immediately after collection, particularly for routine service appointments.
Plan the visit
Practical details
17 24B Street
Umm Ramool, Dubai
| Mon | 7:30 AM – 5:00 PM |
| Tue | 7:30 AM – 5:00 PM |
| Wed | 7:30 AM – 5:00 PM |
| Thu | 7:30 AM – 5:00 PM |
| Fri | 1:30 AM – 5:00 PM |
| Sat | 7:30 AM – 5:00 PM |
| Sun | Closed |
Common Concerns
Long waits
One appointment customer waited more than four to five hours for a normal service.
Repair delays
A customer reported waiting 20 days for a minor accident repair while calls went unanswered.
Finish issues
One repair was returned with additional scratches, paint spots and splashes, followed by an unsatisfactory rework.
Poor callbacks
Some customers said calls and complaint follow-ups were not answered.
Unclear selling
One reviewer felt staff tried to sell more without explaining the recommendations.
DXB
LOCAL
LOCAL
The Bottom Line
Hyundai Service Center - Umm Ramool in Al Garhoud handles Hyundai and Kia servicing, accident repairs, bodywork such as denting and painting, insurance cases and spare-parts requests. It is worth considering when speed and communication matter: customers have reported painting completed in three working days, a car returned after four days, and regular progress updates during insurance repairs. The strongest pattern is helpful coordination.
Reviews describe staff registering insurance cases, arranging inspections, chasing repair progress and returning vehicles clean, polished or washed. The spare-parts counter has also been praised for prompt help in supplying the correct parts. For a minor accident, one customer said the repaired car looked brand new.
There is a less consistent side. Another customer waited more than four to five hours despite an appointment, while a separate review described a 20-day delay with unanswered calls. Repair quality also needs checking: one vehicle came back with additional scratches, paint spots and splashes, and the follow-up complaint received no call for a week.
Confirm the handover date, keep records of the car’s condition, and inspect the finish and steering before accepting it. Leave extra time around collection, especially if you have work or meetings.