Prime location
Mall of the Emirates and the metro are both within an easy walk.
ibis Mall Avenue Dubai
Al Barsha
Ibis Mall Avenue Dubai is a straightforward contemporary hotel in Al Barsha, with bright, simple rooms, a restaurant and bar. Reviews make its strongest case for convenient access to Mall of the Emirates and the metro, alongside well-regarded housekeeping and friendly front-desk service.
Reputation Score
4.8
★★★★★
14,653 ratings
Source: Google Maps
The Good Stuff
Clean rooms
Many guests describe rooms as clean, comfortable and well prepared, with daily housekeeping often praised.
Helpful staff
Reviews repeatedly mention polite, welcoming service and smooth check-in and check-out.
Breakfast variety
The breakfast includes a good variety of fresh options.
Free parking
One guest found plenty of free parking, though the entrance is through a narrow side street.
Security support
The security team is specifically described as professional, adding reassurance for guests using taxis or arriving late.
Fish and Chips
A guest singled out the Fish and Chips as crisp and flavourful for its price range.
Tips for a Better Visit
Confirm check-in. Check where to check in before arriving: one guest said it is handled in the Novotel area before heading to Ibis.
Use side parking. If driving, enter through the narrow side street to reach the reported free parking.
Inspect rooms. Check the room for smoke odours and test the fridge and safe soon after arrival so problems can be raised promptly.
Follow up. If housekeeping is delayed, follow up early rather than waiting; one guest needed several calls for cleaning.
Expect fees. Ask about the cost of early check-in before relying on it; one guest was quoted an extra fee.
Plan the visit
Practical details
2A Street
Al Barsha First - Al Barsha, Dubai
Popular Mentions
Half-board experience
One guest said the half-board arrangement was adapted to their needs and enjoyed the dining service.
bar and restaurant
The hotel has a bar and restaurant, with one guest noting they were available but not tried.
Common Concerns
Uneven service
One long-stay guest found service good for only two days before becoming disappointing.
Slow housekeeping
A guest had to call several times before the room was cleaned and felt the cleaning was incomplete.
Room odours
One room had a musty smell, while the bathroom was described as smelling unpleasant.
Older rooms
A guest considered the rooms a bit old, though acceptable relative to the price.
Room faults
One guest reported a smoking smell in a non-smoking room, with the fridge and safe not working.
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The Bottom Line
Ibis Mall Avenue Dubai is a practical hotel base in Al Barsha, especially if you want Mall of the Emirates and the metro within walking distance. You can book a room, use daily housekeeping, eat breakfast, or order from the restaurant; one review also specifically recommends the Fish and Chips. The hotel describes itself as having bright, simple rooms, a contemporary restaurant and a bar.
Cleanliness is the clearest strength in the reviews. Guests often describe rooms as spotless, comfortable and well arranged, while front-desk and housekeeping service are frequently called polite and helpful. Breakfast is noted for its variety of fresh options, and one guest reported plenty of free parking, accessed via a narrow side street.
There are a few things to check rather than assume. A long-stay guest reported slow, incomplete housekeeping after the first two days. Other reviews mention older rooms, a musty or smoky smell, and a non-working fridge and safe.
Check the room soon after arrival and follow up quickly if cleaning is delayed. Also confirm the check-in route: one review says guests check in through the Novotel area before going to the Ibis side. Early check-in may carry an extra fee.