Careful packing
One customer received items in great condition and described them as very well packed.
Al Khawaneej
iFast - Delivery Services is a courier based in Al Khawaneej, handling UAE and international shipments, including same-day and air freight services. Reviews describe well-packed parcels, respectful drivers and successful chilled deliveries, although timing and communication can vary sharply from one order to the next.
Source: Google Maps
One customer received items in great condition and described them as very well packed.
Several reviews praise drivers for being polite, respectful and well-mannered.
Some customers receive advance delivery messages and confirmation after the order arrives.
A customer reported receiving an order in under 48 hours, while others described the service as very fast.
One customer said chilled goods arrived as expected, making the service relevant for temperature-sensitive orders when timing works.
A review considers iFast suitable for local UAE deliveries, even while comparing it unfavourably with FedEx and DHL.
Confirm timing. Before sending food or other time-sensitive goods, get the delivery window confirmed in writing; one review records three missed same-day appointments.
Avoid urgency. Do not rely on iFast for a strict nine-hour deadline without a backup plan, since one customer says the window was missed.
Check tracking. Keep your own order updates rather than relying only on the website: one customer reported that the web tracking system was not working.
Protect perishables. For pastries, food or drinks, confirm the exact arrival time first; late delivery can undermine freshness and customer trust.
Allow flexibility. If possible, avoid relying on a narrow afternoon or evening slot, as one review reports routes scheduled between 2 and 9pm being missed.
Check handover. Make sure the recipient and location details are clear and reachable; one customer said the driver could not reach the exact location.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
A customer tried to send freshly baked pastries from Dubai to Abu Dhabi on the same day, but reports three missed delivery appointments.
Food and drinks appear in delivery reviews, including a complaint about an unprofessional driver handling perishable items.
Chocolate was one of the delayed items mentioned by a customer waiting for a delivery.
Multiple customers report late arrivals or missed delivery slots, including a failure to meet a nine-hour window.
Reviews include complaints about rude drivers and poor attitudes during pickup or delivery.
Some orders were postponed repeatedly, including one customer who waited a week for a T-shirt.
A customer reported a gift package arriving torn and another described a cake arriving broken and melted.
The Bottom Line
iFast is a courier service in Al Khawaneej handling UAE and international deliveries, with the business describing same-day and air freight options. Customers have used it for ordinary parcels, food and beverage items, freshly baked pastries, chocolate and chilled goods. When the process works, reviews mention polite drivers, neat packing, WhatsApp notifications and deliveries arriving in under 48 hours.
The strongest practical positives are careful handling and clear updates. One customer received items “in great condition and very well packed,” while another said every step was notified through WhatsApp. Chilled goods also arrived as expected in one review, which matters if you are sending food rather than a standard parcel.
Some customers describe delivery as quick, efficient and on time. The experience is not consistently dependable, however. Several reviewers report missed windows, repeated postponements, late-night arrivals and unanswered WhatsApp messages.
One customer paid extra for same-day delivery but received the order the next day; another waited a week for a T-shirt. There are also complaints about rude drivers and damaged gifts or cakes. For urgent or perishable shipments, get the promised time in writing, keep a backup option and do not rely solely on the online tracking page.