Clear consultations
Doctors are repeatedly praised for explaining diagnoses, treatment options and next steps in detail, without making patients feel rushed.
IKIGAI - Medical Centre
Dubai Mall
IKIGAI Medical Centre is a clean, welcoming clinic in Dubai Mall, covering everyday medical care alongside services such as flu vaccination and dentistry. Reviews point to clear consultations, gentle procedures and an efficiently organised experience, including dental veneers and teeth whitening.
Reputation Score
4.9
★★★★★
276 ratings
Source: Google Maps
The Good Stuff
Dental care
A reviewer described veneers completed in under two weeks, with no pain during the procedure or discomfort afterward.
Flu vaccination
The flu-vaccine visit was described as smooth from booking through registration and the injection, with a gentle, comfortable procedure.
Laser sessions
Laser appointments are described as comfortable, with the technician assisting throughout and one reviewer reporting satisfying results.
Clean setting
Several reviews mention a spacious, modern or neatly maintained clinic, including a spotless environment inside Dubai Mall.
Efficient visits
Patients describe registration and appointments as fast and well organised; one dental visit had no waiting queue.
Follow-up care
One patient with a severe cough and fever said the clinic followed up by phone to check on recovery.
Uninsured access
A patient without health insurance said the prices were reasonable for stitch removal after other clinics declined the case.
Tips for a Better Visit
Find parking. For easier access, tell the taxi “Cinema Parking”; a reviewer says this brings you directly to the entrance.
Confirm samples. If booking a lab test, confirm the required sample volume and result timeline beforehand, after one reviewer had to repeat a urine sample.
Ask turnaround. For urgent testing, confirm the result date and refund process in writing before paying, as one reviewer reported prolonged follow-up.
Book ahead. Call to check availability: one reviewer said reception rearranged appointments to secure a next-day teeth-whitening slot.
Use the coffee. Patients may appreciate the small extra during a vaccine visit: the clinic was reported to provide free coffee.
Plan the visit
Practical details
Lower Ground - 212 - opposite Mall Management office (Grand Parking
Burj Khalifa - Dubai Mall, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
teeth whitened
The teeth-whitening process was described as carefully explained, with before-and-after photos and the clinician present throughout.
full body check
A customer reported completing a full-body check and being happy with the results and overall service.
ultrasound
One review specifically praises the ultrasound appointment for precision and professionalism.
Common Concerns
Refund delay
One reviewer reported a rejected urine sample, then a month-long delay in refunding the 350 AED payment.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
350 aed
this test
“Since I paid 350 aed for this test it’s been already 1 month they promised refund and never refunded money”Google review · June 2025
DXB
LOCAL
LOCAL
The Bottom Line
IKIGAI Medical Centre is a Dubai Mall clinic with a notably broad mix of everyday healthcare and dental or aesthetic appointments. Reviews specifically mention flu vaccination, full-body checks, ultrasound, laser treatments, teeth whitening and veneers, so it can suit both a quick medical visit and a planned procedure. The recurring strength is communication: patients say doctors explained diagnoses and next steps clearly, while staff kept registration and appointments organised.
The dental feedback is unusually detailed. One veneer case took less than two weeks from start to finish, with no reported pain or after-procedure discomfort. A teeth-whitening review says the clinician explained each step, shared before-and-after photos and stayed present throughout the procedure.
Laser sessions are also described as comfortable, and a flu-vaccine visit included smooth booking, gentle administration and free coffee. The clinic is described as spacious, clean and neatly maintained. For access, a taxi passenger was advised to say “Cinema Parking” to reach the entrance directly.
There is one important service caution: a reviewer reported that a urine sample was rejected after three days and that a 350 AED refund remained unresolved for a month. If your test is urgent, confirm sample requirements, turnaround and refund terms before paying.