Coffee quality
Reviews consistently describe the coffee as rich, smooth and well made, with standout cappuccinos, lattes and flat whites.
illy Caffe - Ibn Battuta Mall
Jebel Ali Village
illy Caffè is an Italian-style coffee shop inside Ibn Battuta Mall in Jebel Ali Village, suited to a proper coffee break, a light meal or a quiet work session. Reviews point to well-made cappuccinos and lattes, plus food such as the tuna sandwich, in a relaxed setting with seating, Wi‑Fi and charging points.
Reputation Score
4.6
★★★★★
295 ratings
Source: Google Maps
The Good Stuff
Warm service
Friendly, attentive service is a recurring strength, with reviewers noting quick responses, welcoming greetings and a consistently positive attitude.
Work setup
It has great Wi‑Fi, plenty of seating and charging points, making it practical for online tasks or a longer coffee break.
Relaxing décor
The interior is repeatedly described as beautiful, clean and calming, with a dome venue, large chandelier and Persian-style details.
Food choice
Reviews mention fresh, well-prepared options including the tuna sandwich, avocado Caesar salad with salmon and chicken Caesar wrap.
Family welcome
A reviewer appreciated being allowed to give their baby milk in the café, while another praised the welcoming treatment of a grandson.
Tips for a Better Visit
Bring your laptop. For online tasks, use the seating area: a reviewer specifically noted strong Wi‑Fi and charging points.
Try matcha. If you prefer a sweeter drink, consider the iced cloudy matcha or a matcha latte variation rather than sticking only to espresso.
Visit Sundays. For a quieter mall café experience, a Sunday visit may help: one reviewer found it quiet on a Sunday.
All-day breakfast. You can consider it for a later breakfast too, since one review specifically notes that breakfast is served all day.
Expect softness. If crisp pastry matters to you, ask about the cheese croissant before ordering; one customer found the reheated version not quite crisp enough.
Try Illycrema. For a richer cold coffee-style choice, consider Illycrema, which one reviewer specifically described as rich and perfectly made.
Plan the visit
Practical details
Ibn Battuta Mall, Persia Court, Ground Floor
Jebel Ali Village, Dubai
| Mon | 8:00 AM – 10:30 PM |
| Tue | 8:00 AM – 10:30 PM |
| Wed | 8:00 AM – 10:30 PM |
| Thu | 8:00 AM – 10:30 PM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 10:30 PM |
Popular Mentions
Iced cloudy matcha
A regular’s go-to order alongside cappuccino, with the quality described as consistently amazing.
Illycrema
A rich coffee choice that one customer said was perfectly made and worth ordering again.
Pistachio affogato
A customer-requested variation that was made on request and described as absolutely delicious.
Common Concerns
Small portions
One reviewer found the food tasty but said the portion was very small and overpriced.
Higher pricing
Some visitors consider prices slightly high, even when they still feel the quality makes them fair.
Service dispute
One visit became uncomfortable when a milk shortage led to a 10-minute payment dispute, leaving the cappuccinos cold and without an apology.
Soft croissant
A cheese croissant tasted good but was less crisp than expected, possibly because of the reheating process.
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The Bottom Line
illy Caffè at Ibn Battuta Mall in Jebel Ali Village works well for a coffee break that can stretch into a meal or a laptop session. Customers regularly mention well-made espresso drinks, especially the cappuccino, flat white and Illy Crema. The menu also goes beyond coffee: the tuna sandwich, avocado Caesar salad with salmon and chicken Caesar wrap all receive positive mentions.
The setting is a major part of the appeal. Reviews describe a clean, roomy and calming interior, including a dome venue, a large chandelier and Persian-style décor. There is plenty of seating, Wi‑Fi and charging points, and one visitor found it quiet on a Sunday.
Families are welcome too; a reviewer appreciated being able to give a baby milk inside. Pricing is not universally viewed the same way. Some customers call it reasonable or good value, while others find it slightly high, with one specifically objecting to a small portion.
A cheese croissant was tasty but not especially crisp, possibly due to reheating. There was also one notably poor service incident involving a dispute over extra milk, which left the coffees cold. For most reviewers, though, the friendly service and consistent coffee are the reasons to return.