Smooth espresso
The espresso is described as balanced, full of flavour and free from bitterness.
illy Caffe - Nakheel Mall
Palm Jumeirah
In Palm Jumeirah, illy Caffè at Nakheel Mall is a relaxed coffee shop for Italian-style coffee, a quiet break, or something sweet. Reviews specifically highlight smooth espresso, cappuccino, muffins, cheesecake, and fresh strawberry cake paired with a flat white.
Reputation Score
4.7
★★★★★
151 ratings
Source: Google Maps
The Good Stuff
Calm setting
The café is repeatedly described as clean, cosy, peaceful and comfortable for sitting down or taking a coffee break.
Quick service
Several reviews mention fast service, including a visit where the team stayed quick even when busy.
Fresh cakes
Customers mention fresh strawberry cake, delicious milk cake and a well-liked cheesecake.
Friendly welcome
Warm, attentive service and a welcoming smile are recurring strengths in the reviews.
Food quality
Reviews also describe the food as fresh and the café’s pastries as beautifully crafted.
Tips for a Better Visit
Try pairing. For a specific order, consider the reviewer’s combination of flat white with strawberry cake.
Afternoon break. Afternoons are described as a peaceful time to sit down with coffee and service.
Check portions. If taking tiramisu away, check the serving size before leaving; one customer found it smaller than expected.
Plan the visit
Practical details
Center of Palm - Al Hilali
The Palm Jumeirah, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Popular Mentions
Cappuccino
A customer specifically enjoyed the café’s tasty cappuccino.
Flat white
The flat white is recommended as a pairing for the fresh strawberry cake.
Common Concerns
Portion concern
One takeaway customer said two tiramisus cost AED 39 each but appeared much smaller than the display suggested, and requested a refund.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 39/each
tiramisus to take away
“I ordered 2 tiramisus to take away from this store for AED 39/each, but was incredibly disappointed”Google review · September 2024
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The Bottom Line
illy Caffè at Nakheel Mall is a Palm Jumeirah coffee stop built around Italian-style coffee and a relaxed sit-down atmosphere. The reviews give the espresso the clearest endorsement: it is described as smooth, balanced, flavourful and without bitterness. ” There is enough beyond the cup for a light break.
Customers mention delicious muffins, cheesecake, milk cake and fresh strawberry cake; one reviewer especially liked pairing that cake with a flat white. The café is repeatedly described as clean, cosy, peaceful and comfortable, making afternoons and coffee breaks appealing rather than rushed. Fast service is another recurring point, including a review noting that the team remained quick even when the café was busy.
The main caution comes from an older takeaway complaint about tiramisu. A customer paid AED 39 per portion, felt the servings were much smaller than the display suggested, and asked for a refund after checking the bag. That is one sharply negative account among otherwise favourable feedback, but it is worth checking takeaway portions before leaving.
Overall, this looks strongest for carefully made coffee, a quiet mall pause and a pastry or cake alongside it.