Reliable Delivery
Pickup and delivery are often on time, with advance messages before drop-off and flexible collection reported by regular customers.
IMAGE LAUNDRY
Motor City
Image Laundry is a laundry service in Motor City offering pickup and delivery alongside washing, dry cleaning and ironing. Reviews specifically mention carpet and rug cleaning, shoe cleaning and neatly packaged returns for everyday and specialist items.
Reputation Score
4.5
★★★★★
266 ratings
Source: Google Maps
The Good Stuff
Carpet Cleaning
A large carpet and old rug with stubborn stains and heavy dust reportedly came back fresh, clean and smelling great.
Shoe Service
Shoe cleaning returns were praised for looking like new, with professional boxes and, in one case, free shoe trees.
Careful Packing
Customers repeatedly mention neatly folded, carefully packaged returns, including shoes packed in professional boxes.
Responsive Team
Reviews describe prompt online communication and helpful handling of last-minute laundry needs.
Specialist Results
Blazer, suit and karting-suit cleaning were specifically praised, including preserved colours and stamping on a child’s suit.
Tips for a Better Visit
Confirm Deadlines. If laundry is needed for travel or an occasion, reconfirm the promised delivery date rather than relying on the initial estimate.
Clarify Cleaning. Ask whether wash and fold includes collar and underarm spot cleaning; one customer was told those areas required dry cleaning.
Avoid Delicates. For expensive designer bags, shoes or garments, discuss handling and responsibility in advance and consider documenting the item’s condition.
Allow Four Days. Shoe cleaning took four working days in one review, so build that lead time into your plans.
Plan the visit
Practical details
Union Coop - Shop No B - 02
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 10:30 AM – 10:00 PM |
| Tue | 10:30 AM – 10:00 PM |
| Wed | 10:30 AM – 10:00 PM |
| Thu | 10:30 AM – 10:00 PM |
| Fri | 4:00 PM – 10:00 PM |
| Sat | 10:30 AM – 10:00 PM |
| Sun | 10:30 AM – 10:00 PM |
Popular Mentions
Dry cleaning services
Customers mention suits, white coats and other garments being collected, cleaned and returned through the dry-cleaning service.
shoes for repairs
One customer dropped off shoes for repair and received them at the door the following day.
wash and press
A first-time customer reported quick wash-and-press service and also had two pairs of trousers repaired.
Common Concerns
Missed Deadlines
One dress was not delivered by the promised date, leaving the customer searching in-store the day before an occasion.
Wash Caveat
A wash-and-fold customer said collars and underarms remained dirty and was told spot cleaning required dry cleaning.
Higher Pricing
Shoe cleaning was described as worth the cost but a little pricey, while another review says prices can be above average.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
8dhs per kilo
wash and fold
“Tried their wash and fold which is priced at 8dhs per kilo”Google review · February 2024
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The Bottom Line
Image Laundry in Motor City is a pickup-and-delivery laundry service covering everyday clothing as well as more specialised jobs. Customers use it for wash and fold, dry cleaning, ironing, shoe cleaning and repairs; carpet and rug cleaning also received a detailed positive review. The convenience is a major draw, with reports of on-time collection, delivery and neatly folded or boxed returns.
The strongest feedback centres on communication and presentation. Customers describe prompt responses, polite drivers, advance messages before drop-off and careful packaging. One shoe-cleaning order came back in a professional box with free shoe trees, while a karting suit reportedly retained its colours and stamping.
Shoe cleaning took four working days in one account, so it is worth allowing that much time. Wash and fold was reported at 8dhs per kilo, although one customer felt collars and underarms were not properly cleaned under that service. There is a serious caution around valuable or delicate designer items.
Several reviews describe damage to Prada bags or shoes, including misshaping, altered texture and damaged suede, followed by disputes over responsibility. If the item is expensive or irreplaceable, clarify the treatment and liability before handing it over, and confirm deadlines carefully when travel or an event is involved.