Luxury Cars
Customers have rented high-end models including a Rolls Royce Ghost, Porsche GT3, Maserati Quattroporte and Ferrari 458 Italia.
Imperial Premium Rent a Car
Business Bay
Imperial Premium Rent a Car is a luxury-focused rental agency in Business Bay, with options ranging from sports cars to executive vehicles and SUVs. Reviews specifically mention Rolls Royce Ghost and Porsche GT3 hires, along with hotel and airport delivery.
Reputation Score
4.2
★★★★☆
121 ratings
Source: Google Maps
The Good Stuff
Car Condition
Several reviews describe the cars as clean, new or pristine, including a Ferrari 458 delivered to a hotel.
Delivery
Hotel, airport and early-morning delivery are recurring positives; one car arrived at 6 AM exactly as promised.
Helpful Staff
Reviews describe courteous, friendly and helpful service, including support after a flight change.
Clean Fleet
A long-term renter said the vehicles had never caused a problem, while other customers repeatedly noted clean cars.
Flexible Hire
The Ferrari 458 was rented for five hours, giving customers a short-duration way to use a luxury car.
Tips for a Better Visit
Confirm Deposit. Ask for the deposit-return timeline in writing and keep every email; one review cites a 30–45-day term but reports a much longer delay.
Verify Vehicle. Before paying, reconfirm the exact model, seat count and luggage space, especially for Hyundai H1 or family bookings.
Check Documents. Before driving away, check the registration and insurance papers in the vehicle; one customer reported both cars lacked them.
Clarify Fees. Confirm the fuel level, parking responsibility and rental dates before collection to avoid surprises such as a 3/8 tank or an extra day.
Reconfirm Pickup. Reconfirm availability and delivery shortly before collection, since reviews describe last-minute cancellations and unavailable replacement cars.
Plan the visit
Practical details
Office 302, Building 2
Business Bay - Bay Square, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Booking Reliability
Some customers say confirmed Hyundai H1 bookings were replaced or cancelled shortly before collection.
Slow Responses
Reviews describe unanswered calls, WhatsApp messages and emails after booking or during deposit disputes.
Vehicle Documents
One customer reported receiving cars with expired registration and missing insurance and registration papers.
Extra Charges
A BMW X5 renter was surprised by a fuel level below full and parking fees charged while the driver waited.
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The Bottom Line
Imperial Premium Rent a Car is a Business Bay agency aimed at drivers looking for luxury rentals rather than a basic runaround. Reviews mention bookings for a Rolls Royce Ghost, Porsche GT3, Maserati Quattroporte and Ferrari 458 Italia, including a five-hour Ferrari hire for a special outing. Hotel and airport delivery are also recurring parts of the experience, with one customer receiving a car at 6 AM as promised.
The strongest feedback is about the vehicles themselves. Customers describe cars as clean, new or pristine, and several praise friendly, punctual staff. A family review found a clean 12-seat Hyundai H1 useful for travelling around Dubai together.
Short hires and premium models make the company worth considering when the car is central to the occasion. The important caution is administration. Several customers report delayed security-deposit refunds, including one case that remained unresolved for more than seven months.
Other reviews describe unanswered WhatsApp messages, cancelled bookings, substitute vehicles and problems with registration documents. Before paying, confirm the exact car and seat count, document the deposit-return terms, check the papers and fuel level at handover, and clarify any parking or extra-day charges. The service can be smooth, but the booking and refund details deserve close attention.