Used iPhones
Several buyers describe used iPhones in clean, like-new condition, including a 14 Pro Max 256 GB and a 13 Pro Max used for eight months without issues.
iPoint Electronic (New and Used Phone Whole Seller) Al Raffah
Al Raffa
iPoint Electronic in Al Raffa is a phone and Apple-device shop dealing in new and used products. Reviews highlight used iPhones such as the 13 Pro Max, along with MacBooks, competitive pricing and occasional gifts or accessories with purchases.
Reputation Score
4.5
★★★★★
214 ratings
Source: Google Maps
The Good Stuff
MacBooks
Customers mention reasonable MacBook pricing, free accessories and gifts, and a MacBook Pro that was still working well after purchase.
Battery Life
One buyer said a 13 Pro Max was still working well six to seven months later, with battery performance unchanged.
Competitive Prices
Reviews repeatedly mention low or fair prices, including a 16 Pro Max described as cheaper than the market and a Samsung S22 Ultra bought at a reasonable price.
Purchase Extras
Some customers report receiving discounts, free gifts or accessories alongside phones and MacBooks.
Product Choice
Reviews point to a broad Apple selection, with customers discussing iPhones, MacBooks, iPads and iMacs rather than phones alone.
Tips for a Better Visit
Inspect Carefully. Before paying, check battery, water-seal and replacement history; one buyer later found a changed back and battery.
Confirm Costs. If ordering delivery, ask for the total cost first because one customer was surprised by an extra delivery fee.
Confirm Stock. For a long journey, reconfirm the exact model, colour, stock and price in writing; a phone confirmation was disputed on arrival.
Check Warranty. Read the return and warranty terms before paying, as one buyer said a one-month warranty did not lead to an accepted return.
Expect Crowds. Allow extra time or try a quieter period: one 14 Pro Max buyer described the shop as crowded despite receiving good service.
Plan the visit
Practical details
37C Street - near GateWay Hotel
Al Raffa - Al Fahidi, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Condition Concerns
Several reviews allege refurbished phones with changed batteries, backs or screens, including one buyer who said the water seal had been removed.
Return Dispute
One customer said a phone with a one-month store warranty was not accepted for return after suspected refurbishment and battery tampering.
Price Mismatch
A customer travelling from far away said the confirmed phone price and stock were disputed on arrival, with a higher price requested in-store.
Delivery Fee
One buyer said an additional delivery fee was not disclosed when the phone order was placed.
Service Complaints
Reviews include reports of rude treatment, including a customer who travelled from Abu Dhabi and left without buying a MacBook.
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The Bottom Line
iPoint Electronic in Al Raffa focuses on new and used phones, especially Apple devices. Customers come for models such as the 13 Pro Max, 14 Pro Max and 16 Pro Max, while MacBook buyers also mention reasonable prices, free accessories and gifts. A few reviews cover Samsung phones too, so the shop is not limited to iPhones.
The strongest positive pattern is value: buyers describe clean or like-new used devices, fair prices and friendly assistance. One customer said a 13 Pro Max remained in good working condition after eight months, and another reported unchanged battery performance after six to seven months. The shop can get busy, with one reviewer mentioning “too much crowd”.
There is an important caution with used-device purchases. Several customers allege refurbished phones with changed batteries, screens or backs, and one reported a removed water seal. Another said a phone was not accepted for return despite a one-month warranty.
Delivery charges and quoted stock or prices have also caused disputes. Before paying, inspect the device carefully, confirm battery and repair history, get the final delivered price in writing, and clarify the return terms. The selection and pricing may be appealing, but the reviews make due diligence essential.