Careful packing
Teams wrapped fragile belongings such as TVs and glass-top tables, with reviewers reporting no damage on delivery.
ISS Relocations
Al Quoz
ISS Relocations is a transportation and relocation service based in Al Quoz, handling household moves, international shipping, packing, storage and delivery. Reviews especially highlight careful packing, regular coordination updates and smooth door-to-door moves between Dubai and destinations including Australia, South Africa and Europe.
Reputation Score
4.5
★★★★★
464 ratings
Source: Google Maps
The Good Stuff
Clear updates
Coordinators commonly kept customers informed by email or phone, including during long international shipments.
International moves
Reviews cover moves from Dubai to Australia, Belgium, South Africa, Malaysia, the Netherlands and other overseas destinations.
Fast crews
One two-bedroom move planned for two days was completed in roughly seven to eight hours.
Storage option
Customers mention short- and long-term storage, with both air-conditioned and non-air-conditioned options.
Special handling
The service has also been used for pet relocation, including a dog transported from Dubai to Paris.
Installation help
Offloading teams have handled furniture installation, and one review also mentions an electrician setting up household electrics.
Tips for a Better Visit
Check invoices. Review pickup and destination invoices carefully before settling them; one customer had to flag a calculation discrepancy.
Confirm volume. Ask how the quote measures shipment volume and what counts as an additional item before packing begins.
Clarify routing. For overseas moves, ask about planned transshipments, port changes and delivery dates rather than assuming a direct route.
Confirm fees. If using storage, confirm whether moving items back into storage creates a separate charge before the move.
Keep essentials. Keep urgent belongings outside the shipment when possible; one delayed move contained essential baby items.
Plan the visit
Practical details
Dubai UPS Compound - Warehouse B2-14
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:30 AM – 5:30 PM |
| Tue | 8:30 AM – 5:30 PM |
| Wed | 8:30 AM – 5:30 PM |
| Thu | 8:30 AM – 5:30 PM |
| Fri | 8:30 AM – 5:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
packing and storage facility
Customers use the facility to have belongings packed, clearly marked and stored during a move.
delivery and unpacking service in Dubai
The Dubai destination service includes delivery and unpacking after an overseas move.
international shipping
Reviews describe household shipments between the UAE and destinations across Europe, Africa, Asia, Australia and North America.
Common Concerns
Invoice checks
One international-shipment customer found a calculation discrepancy between pickup and destination-agent invoices.
Shipment delays
Some international moves faced lengthy delays, with one shipment arriving four months late after repeated follow-ups.
Weak follow-up
A storage customer reported no replies or confirmed visit slot for more than a week after the move.
Partner issues
One review describes poor coordination with overseas partners, including extra payment pressure before cargo release.
DXB
LOCAL
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The Bottom Line
ISS Relocations is a moving and shipping company in Al Quoz for household relocations, international freight, packing, storage and delivery. Customers describe using it for moves from Dubai to Australia, South Africa, Belgium, Malaysia, the Netherlands and the UK. There is also a pet-relocation example involving a dog travelling from Dubai to Paris.
The strongest part of the experience is often the on-the-ground crew. Reviews mention careful wrapping of fragile items, clear box markings, custom-built boxes, furniture installation and punctual loading. One two-bedroom move planned for two days was completed in seven to eight hours, while another customer received 250 boxes from Dubai to Belgium without damage.
Storage is mentioned for both short- and long-term use, with air-conditioned and non-air-conditioned options. The international service is less consistent once a shipment leaves Dubai. Several customers praised email updates and safe delivery, but others reported routing surprises, long delays, weak responses and extra charges.
One shipment to Switzerland was reportedly four months late, while another review mentions an additional €1,800 requested by an overseas partner. Get the volume, routing, delivery window, storage fees and invoice calculations in writing before paying.