Deep Restoration
Customers report impressive makeovers, including cracked Prada soles, Louboutin heels and badly damaged leather brought back into use.
ITALIAN SHOE FACTORY
Al Quoz
Italian Shoe Factory is a shoe repair shop and leather-goods atelier in Al Quoz, with custom footwear and an in-house repair service. Reviews make it worth considering for serious restorations—such as resoling Louboutin sneakers or reviving a Chanel bag—when preserving expensive leather pieces matters.
Reputation Score
4.7
★★★★★
614 ratings
Source: Google Maps
The Good Stuff
Bag Repairs
Handbag work includes colour restoration, re-edging, zipper replacement and retaining original hardware on luxury bags.
Complex Resoling
They resoled Louboutin sneakers when other shops, including Louboutin at Mall of the Emirates, reportedly declined the job.
Fast Fixes
One customer had a broken shoe repaired in an hour, while another received three Loro Pianas with new hard plates in seven days.
Custom Footwear
The workshop can make custom shoes from chosen leather and styles, including shoes designed around the customer’s feet.
Leather Quality
Reviews describe the leather as durable and comfortable, with neat finishing and minimal wear on flats after months of use.
Careful Handling
A customer said Hermes sandals were fitted with a neat rubber base while the items were handled carefully.
Tips for a Better Visit
Clarify Scope. For custom work, confirm every requested modification—not just colour—before leaving the item.
Confirm Timing. Ask for a firm completion date and how updates will be provided; one repair ran beyond its promised timeframe.
Discuss Colour. If a colour match matters, ask what finish is realistically possible before authorising the repair.
Send Photos. For an initial assessment, send clear photos of the damage; one customer said the team examined pictures before the visit.
Ask About Options. For unusual repairs, ask specifically about alternatives such as stitched resoling; the shop handled a Louboutin sneaker sole others declined.
Budget Accordingly. Get the quote first, especially for luxury pieces: reviews repeatedly frame the work as worthwhile but not inexpensive.
Plan the visit
Practical details
Alserkal Avenue - Unit 9 8 B St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
zip replacement
Reviews specifically mention replacing a luxury work bag’s zip while keeping its original hardware.
new red soles
A Prada and Louboutin restoration included replacing cracked soles and fitting new red soles to Louboutin stilettos.
Common Concerns
Scope Mismatch
One custom sandal project did not receive the requested fit modification; the customer said only the colour changed.
Communication Gaps
A customer reported repeated excuses and no clear follow-up about the unfinished custom work.
Delayed Repair
One colour-repair job took over three weeks instead of the promised maximum of two, with no status updates.
Uneven Results
A dissatisfied customer said an Aquazzura heel job became a silver repaint without the requested smoothing, patching or cleaning.
Premium Pricing
Reviews describe the work as expensive, even when customers felt the result justified the cost for valuable footwear.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
over 150dhs
painting over the Aquazzura shoes
“Instead, I paid over 150dhs to just have them painted over in silver, no smoothing, no fixing, nothing”Google review · July 2023
DXB
LOCAL
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The Bottom Line
Italian Shoe Factory in Al Quoz is aimed at people who want more than a basic polish. Customers bring in luxury shoes and bags for shoe cleaning, handbag restoration, colour work, resoling and structural repairs. Reported results include 13-year-old Prada boots with new soles and heels, Louboutin stilettos with new red soles, and a Chanel classic flap bag restored to an almost-new appearance.
The workshop also handles unusual jobs. One customer had Louboutin sneakers stripped of their old sole and fitted with a stitched black sole after other options reportedly refused. Custom footwear is another draw: reviews mention choosing the leather, style and design, ordering shoes made for your feet, and even creating embossed leather goods from a customer’s own design.
Craftsmanship and careful handling are the strongest themes. A Hermes sandal received a neatly fitted rubber base, while an LV work bag had its zip replaced and original hardware preserved. Turnaround can be quick—a broken shoe was repaired in an hour—but one Aquazzura repair took over three weeks, with poor communication and an unsatisfactory repaint.
Clarify the exact scope, colour match and completion date before handing over valuable items. Pricing is not always low, though several reviewers felt the result justified it for expensive pieces.