Broad range
Customers describe a wide selection of home appliances and consumer electronics.
Jacky's Gembox LLC Nasser Square
Deira
Jacky’s Gembox LLC Nasser Square is a Deira electronics store selling home appliances and consumer electronics, including TVs and accessories such as phone cases with screen protectors. Reviews point to a broad selection and fair deals, though stock, installation and after-sales terms deserve checking before you pay.
Reputation Score
3.7
★★★★☆
170 ratings
Source: Google Maps
The Good Stuff
Fair prices
Several reviews describe the pricing as fair, reasonable or competitive.
Warranty cover
Some buyers report receiving guarantees and warranties with their electronics.
Can deliver
If an item is not on the showroom floor, one reviewer says the store can arrange delivery.
Seasonal deals
The store is noted for deals during Dubai Shopping Festival and Gitex periods.
Helpful advice
One customer found the staff helpful while shopping for electronics and home appliances.
Tips for a Better Visit
Confirm installation. Ask for the full installation fee and process before buying, especially for appliances or TVs.
Check specifications. Verify the exact model and specifications on the invoice; one online buyer received a different Galaxy S21 Ultra configuration.
Clarify returns. Read and confirm the return policy before paying, particularly for expensive electronics.
Call about TVs. Before visiting for a TV, ask what is physically in stock and available to test.
Plan parking. Allow extra time for the crowded area; a reviewer says parking is paid and suggests parking outside and walking.
Plan the visit
Practical details
Mohammed Abdulla Al Gaaz Building Al Nasser Square - Metro Station - opposite RTA Parking
Deira, Dubai
| Mon | 9:30 AM – 10:00 PM |
| Tue | 9:30 AM – 10:00 PM |
| Wed | 9:30 AM – 10:00 PM |
| Thu | 9:30 AM – 10:00 PM |
| Fri | 9:30 AM – 10:00 PM |
| Sat | 9:30 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
TVs
TVs are a recurring reason to visit, although not every model is always available to view and test in-store.
Samsung fold 7 case with screen protector
A customer bought this phone accessory at the store’s BurJuman Mall outlet and had the screen protector installed there.
OLED tv
One review mentions buying an OLED TV for 14000, followed by a complaint that it was defective and not refunded.
Samsung Galaxy S21 Ultra 512GB 16GB RAM 5G Phantom Black
An online buyer ordered this named phone configuration but reported receiving a different storage and RAM model.
chest freezer
One long-time customer says they regularly buy chest freezers from the store.
Common Concerns
Return disputes
A customer reported buying a defective OLED TV for 14,000 and being refused a refund.
Installation fees
A review warns that installation charges may become clear only after purchase.
Limited showroom stock
Not every TV may be available in-store to see and test before buying.
Slow service
Customers report inattentive staff, slow responses and waiting more than 30 minutes after sending a purchase order.
DXB
LOCAL
LOCAL
The Bottom Line
Jacky’s Gembox LLC Nasser Square is a Deira electronics shop for browsing TVs, home appliances and smaller accessories. Reviews mention everything from an OLED TV and chest freezers to a Samsung fold 7 case with screen protector, so it can be useful when you want to compare different types of electronics in one outlet. The strongest positive theme is choice.
Customers describe a wide range of home appliances and consumer electronics, with some calling the prices fair, reasonable or competitive. A few also mention guarantees, warranties and seasonal deals around DSF and Gitex. If a product is not on the showroom floor, one reviewer says the store can arrange delivery.
There are important reasons to slow down before paying. One buyer reported a non-working OLED TV costing 14,000 and said a refund was refused. Other reviews describe poor after-sales support, difficult returns, installation charges that were not clear upfront and incorrect online orders.
For TVs, confirm the exact model, availability and whether you can test it in-store. Ask for installation and return terms in writing, too. The surrounding area can be crowded, with paid parking reported as a problem, so calling ahead and allowing time to walk may save frustration.