Helpful guidance
Staff explain quality and features patiently, helping shoppers choose confidently without pressure.
Jawhara Jewellery - Etihad Mall
Muhaisnah
Jawhara Jewellery in Muhaisnah’s Etihad Mall is a jewellery store for gold and diamond pieces, including 18k, 21k and 22k gold collections. Reviews highlight thoughtful guidance, custom-made jewellery and carefully finished gift wrapping, making it useful for both personal purchases and special gifts.
Reputation Score
4.9
★★★★★
254 ratings
Source: Google Maps
The Good Stuff
Custom work
A long-term customer says custom-made jewellery, including tailored pendants and bracelets, was completed successfully.
Gift wrapping
Gift presentation gets unusually specific praise, including wrapping described as careful and given a special touch.
Branch sourcing
When a piece is not available in-store, the team may help bring it from elsewhere or arrange an order.
Gift-ready service
One customer’s unavailable daughter’s gift was ordered and brought to the shop the next day.
Wide choice
Reviews mention an elegant collection with distinctive styles, including unique pieces and options for different tastes.
Welcoming touches
Regular customers appreciate being offered tea or coffee during their visit.
Tips for a Better Visit
Ask about sourcing. If your preferred piece is missing, ask whether it can be brought from another branch.
Check fees. Before resizing or fixing an item bought elsewhere, confirm the fee because branch policies may differ.
Order ahead. For a gift that is not in stock, ask about ordering it; one review says it arrived at the shop the next day.
Request tailoring. If you want a pendant or bracelet adjusted, ask whether the design can be tailored to your requirements.
Ask for wrapping. For gifts, request the store’s wrapping service; reviews describe careful presentation and a special finishing touch.
Plan the visit
Practical details
Ground Floor, Shop no: G03, Etihad Mall - Aweer - Khawaneej Rd
Muhaisnah First - Muhaisnah, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Alteration fee
A bracelet bought at another branch was charged for resizing here, while other branches had not charged for similar fixing.
Limited selection
One regular customer says this branch sometimes has a smaller selection, although staff can source items from other branches.
DXB
LOCAL
LOCAL
The Bottom Line
Jawhara Jewellery at Etihad Mall serves shoppers looking for gold and diamond jewellery, with the business describing collections in 18k, 21k and 22k gold. The reviews make the store’s strongest practical appeal clear: staff take time to explain quality, answer questions and help narrow down a choice. That is useful whether you already know what you want or are buying a gift without a firm idea.
The selection is described as elegant, varied and distinctive, with customers mentioning unique pieces, jewellery sets, bracelets and custom-made pendants or bracelets. Custom work is a notable option rather than just a vague promise: one long-term customer says requested designs were completed perfectly. Gift buying is also well supported, with careful wrapping and an example of an out-of-stock gift being ordered and delivered to the shop the next day.
There are two details worth checking before you commit. The branch may not have the biggest selection every time, though staff can try to source items from other branches. Alteration charges may also vary: one customer paid to resize a bracelet bought at another branch after being told elsewhere that similar fixing was free.
Regulars also mention tea or coffee as a considerate touch.