Juicy chicken
Grilled chicken is repeatedly described as juicy, tender, freshly cooked and full of flavour.
JJ Chicken - Dubai Festival City Mall
Dubai Festival City
JJ Chicken is a quick-service restaurant in Dubai Festival City built around charcoal-grilled chicken. Reviewers particularly mention the juicy breast platter and fresh chicken avocado salad, along with friendly service and options that suit diners avoiding oily food.
Reputation Score
4.6
★★★★★
148 ratings
Source: Google Maps
The Good Stuff
Breast platter
The grilled chicken breast platter is substantial, with one diner saying it was heavy for one person but perfectly cooked.
Fresh salad
The chicken avocado salad is called fresh and healthy, giving lighter diners a clear option.
Shawarma
Chicken shawarma is a strong pick, with reviewers praising both its taste and its ability to travel well for delivery.
Family portions
Family meals are available, and one review describes the serving as generous.
Menu guidance
Several reviews say the team knew the menu and helped diners choose, including recommending a bowl.
Good packaging
A delivery review specifically found the packaging good and the portion size reasonable.
What to Eat at JJ Chicken - Dubai Festival City Mall How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For JJ Chicken - Dubai Festival City Mall, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at JJ Chicken - Dubai Festival City Mall got the most positive mentions in user reviews. Check them out!
Food 4
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Charcoal-grilled chicken Net +6
“If you are looking for perfectly cooked, flavorful, and healthy charcoal-grilled chicken, JJ Chicken is the absolute best spot. I have ordered from them multiple times, and the quality is incredibly consistent.”
Positive 6Negative 0
Review excerpts
“If you are looking for perfectly cooked, flavorful, and healthy charcoal-grilled chicken, JJ Chicken is the absolute best spot. I have ordered from them multiple times, and the quality is incredibly consistent.”June 2026
“Best charcoal grilled chicken taste is very good fresh and healthy options I must recommended to everyone try jj chicken thank you!!!!!!! Great job 👍👍”April 2026
-
Grilled chicken Net +5
“I waited around 20 minutes for my grilled chicken, but unfortunately it wasn’t fully cooked when it was first served. After informing the staff, I waited an additional 5 minutes for it to be cooked again. The chicken tasted fine in the end, though the experience made it less enjoyable overall.”
Positive 5Negative 0
Review excerpts
“I waited around 20 minutes for my grilled chicken, but unfortunately it wasn’t fully cooked when it was first served. After informing the staff, I waited an additional 5 minutes for it to be cooked again. The chicken tasted fine in the end, though the experience made it less enjoyable overall.”February 2026
“Excellent grilled chicken from this JJ chicken. It was juicy and flavorful.”May 2026
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Shawarma Net +4
“Best shawarma in jj chicken it was very delicious 🤤😋 I had great experience with all staff they all are very kind and helpful i recommended to all must visit there and try ☺️☺️☺️”
Positive 4Negative 0
Review excerpts
“Best shawarma in jj chicken it was very delicious 🤤😋 I had great experience with all staff they all are very kind and helpful i recommended to all must visit there and try ☺️☺️☺️”April 2026
“Thank you ramandeep for great service and food was very delicious and fresh i really liike shawarma in jj chicken!!!!”April 2026
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Half grilled chicken Net +2
“I ordered the half grilled chicken, and it was really juicy and tender.”
Positive 2Negative 0
Review excerpts
“I ordered the half grilled chicken, and it was really juicy and tender.”April 2026
“in terms of food i will recommend jj chicken,i loved their chicken shawarma and the half grilled chicken the best.,staff is friendly specially Christine.keep it guys 👍”April 2026
Honorable mentions (11)
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Charcoal chicken Net +1
“Best charcoal chicken in dfc branch I went in jj chicken and tried jj w batata it was very amazing fresh and flavourfull and staff is very good thank you raman”
Positive 1Negative 0
Review excerpts
“Best charcoal chicken in dfc branch I went in jj chicken and tried jj w batata it was very amazing fresh and flavourfull and staff is very good thank you raman”April 2026
-
Chicken avocado salad Net +1
“Chicken avocado salad is very good fresh and healthy and staff is very supportive specially thanku Raman I will visit again🙂”
Positive 1Negative 0
Review excerpts
“Chicken avocado salad is very good fresh and healthy and staff is very supportive specially thanku Raman I will visit again🙂”April 2026
-
Fried chicken wings Net +1
“The fried chicken wings were tender and went really well with the sauce. Everything was perfectly cooked, and the flavor was amazing.”
Positive 1Negative 0
Review excerpts
“The fried chicken wings were tender and went really well with the sauce. Everything was perfectly cooked, and the flavor was amazing.”May 2026
-
Full grilled chicken Net +1
“Food was delicious more than my expectations 😋 I ordered full grilled chicken the taste was amazing!!!! Appreciate”
Positive 1Negative 0
Review excerpts
“Food was delicious more than my expectations 😋 I ordered full grilled chicken the taste was amazing!!!! Appreciate”March 2026
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Grilled boneless chicken breast Net +1
“The grilled boneless chicken breast was so yummy, and I ate the whole thing even though it was quite heavy for one person.”
Positive 1Negative 0
Review excerpts
“The grilled boneless chicken breast was so yummy, and I ate the whole thing even though it was quite heavy for one person.”May 2026
-
Jj chicken sandwich Net +1
“JJ chicken sandwich was good , staff were friendly.”
Positive 1Negative 0
Review excerpts
“JJ chicken sandwich was good , staff were friendly.”June 2026
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Jj roasted platter Net +1
“Very tasty food I ordered jj roasted platter taste was amazing I really appreciate all of you guys I will recommended to all of you must try and staff is very helpful thank you Raman”
Positive 1Negative 0
Review excerpts
“Very tasty food I ordered jj roasted platter taste was amazing I really appreciate all of you guys I will recommended to all of you must try and staff is very helpful thank you Raman”April 2026
-
Jj w batata Net +1
“Best charcoal chicken in dfc branch I went in jj chicken and tried jj w batata it was very amazing fresh and flavourfull and staff is very good thank you raman”
Positive 1Negative 0
Review excerpts
“Best charcoal chicken in dfc branch I went in jj chicken and tried jj w batata it was very amazing fresh and flavourfull and staff is very good thank you raman”April 2026
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Lentil soup Net +1
“Lentil soup must try everyone it's taste wooowwww Will come back again on our next visit.”
Positive 1Negative 0
Review excerpts
“Lentil soup must try everyone it's taste wooowwww Will come back again on our next visit.”September 2025
-
Shawarma roll platter Net +1
“Took their shawarma roll platter. Good food at decent price. Kids and parents loved it. Decent portion for 2 people to enjoy easily Serving time was around 25 mins from order placement.”
Positive 1Negative 0
Review excerpts
“Took their shawarma roll platter. Good food at decent price. Kids and parents loved it. Decent portion for 2 people to enjoy easily Serving time was around 25 mins from order placement.”January 2026
-
Tawook platter Net +1
“Good food 😋 in festival city I tried tawook platter it was very delicious I recommended to try must staff is very good and supportive thank you taem”
Positive 1Negative 0
Review excerpts
“Good food 😋 in festival city I tried tawook platter it was very delicious I recommended to try must staff is very good and supportive thank you taem”March 2026
What to Avoid (1)
Food 1
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Tawook sandwich Net −1
“Tawook sandwich was ok , it was way to saucy .”
Positive 0Negative 1
Critical review excerpts
“Tawook sandwich was ok , it was way to saucy .”June 2026
Tips for a Better Visit
Check doneness. If ordering grilled chicken, check it is fully cooked when served; one diner needed an extra five minutes.
Watch delivery. For delivery, allow extra time beyond the stated window: one order took over 1.5 hours and arrived cold.
Use vouchers. If the higher platter pricing concerns you, check for coupons or vouchers before ordering.
Share platters. The shawarma roll platter was described as a decent-priced portion that two people could enjoy.
Ask about sauce. If you prefer a less-saucy sandwich, ask about the sauce on the tawook before ordering.
Allow time. For dine-in, allow roughly 20–25 minutes for some chicken and platter orders.
Plan the visit
Practical details
Al Kheeran - Dubai Festival City - Dubai
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Delivery delays
One delivery arrived after more than 1.5 hours instead of the quoted 20–30 minutes, and the food was cold.
Cooking issue
A grilled chicken order needed another five minutes because it was not fully cooked when first served.
Saucy tawook
The tawook sandwich was considered only okay because it had too much sauce.
Higher pricing
The chicken breast platter was described as being on the higher end for price.
Average taste
One reviewer found the taste average and said they did not enjoy it, despite finding the size and packaging reasonable.
DXB
LOCAL
LOCAL
The Bottom Line
JJ Chicken in Dubai Festival City is a quick-service spot centred on charcoal-grilled chicken, with reviews especially positive about juicy, tender meat. You can order a half or full grilled chicken, a breast platter, chicken shawarma, or a chicken avocado salad if you want something fresher and lighter. The food is often described as freshly cooked and full of flavour.
The breast platter stands out for its generous, filling portion, although one diner found it heavy for one person. Family meals are available, and the shawarma roll platter was described as a decent portion for two. Other named choices include the JJ roasted platter, tawook platter and lentil soup, so there is more here than one standard grilled-chicken plate.
Service is a notable part of the experience. Reviews describe staff as friendly, welcoming and knowledgeable about the menu, with helpful recommendations such as the bowl. That said, the tawook sandwich was criticised for being too saucy, and one chicken order needed extra cooking.
5 hours instead of the stated 20–30 minutes and arrived cold. Dine-in orders can also take around 20–25 minutes. The breast platter is described as higher-priced, but coupons or vouchers may help.
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