Grilled chicken
The charcoal-grilled chicken is often described as juicy, flavorful and well cooked, with generous portions in several reviews.
JJ Chicken - Dubai Mall
Downtown Dubai
JJ Chicken is a charcoal-grilled chicken restaurant in the Dubai Mall food court, Downtown Dubai. Customers come for juicy grilled chicken, shawarma and quick meals while shopping, with some reviews also noting fresh salads, hummus and satisfying side portions.
Reputation Score
4.0
★★★★☆
388 ratings
Source: Google Maps
The Good Stuff
Fresh sides
Chicken salad, hummus, fattoush, bread and other sides receive positive mentions for freshness and flavor.
Quick meals
Several customers found the service fast, making the branch useful for a meal during a Dubai Mall visit.
Buffalo chicken
The Buffalo chicken is served with sauce separately, so it stays crisp and you can dip or toss it yourself.
Food court value
Reviews describe the food as reasonably priced for Dubai Mall, with one shawarma platter noted for its substantial serving.
What to Eat at JJ Chicken - Dubai Mall How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For JJ Chicken - Dubai Mall, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of JJ Chicken - Dubai Mall, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 10
-
Charcoal-grilled chicken Net +4
“The charcoal-grilled chicken was incredibly delicious, juicy, and full of flavor. Everything tasted fresh, and the quality exceeded my expectations.”
Positive 4Negative 0
Review excerpts
“The charcoal-grilled chicken was incredibly delicious, juicy, and full of flavor. Everything tasted fresh, and the quality exceeded my expectations.”July 2026
“I had a great experience dining in. the staff are very friendly and accomidating also the charcoal grilled chicken was really good . Will surely come back and dine in again🤙❤️”April 2026
-
Hummus Net +2
“Along with the chicken, I enjoyed a fresh salad and hummus.”
Positive 2Negative 0
Review excerpts
“Along with the chicken, I enjoyed a fresh salad and hummus.”February 2024
“The food? Absolutely 10/10. The charcoal grilled chicken was cooked perfectly to my preference, and the spice level was spot on—exactly how I like it. The fattoush salad, freshly baked bread, aubergine dip, and hummus were all bursting with flavor. Every bite was a delight.”July 2025
-
Aubergine dip Net +1
“The food? Absolutely 10/10. The charcoal grilled chicken was cooked perfectly to my preference, and the spice level was spot on—exactly how I like it. The fattoush salad, freshly baked bread, aubergine dip, and hummus were all bursting with flavor. Every bite was a delight.”
Positive 1Negative 0
Review excerpts
“The food? Absolutely 10/10. The charcoal grilled chicken was cooked perfectly to my preference, and the spice level was spot on—exactly how I like it. The fattoush salad, freshly baked bread, aubergine dip, and hummus were all bursting with flavor. Every bite was a delight.”July 2025
-
Buffalo chicken Net +1
“Buffalo chicken was great!! Chicken is in bucket and sauce is separate which is good because chicken will stay crispy and you either pour the sauce in the bucket & shake or dip it in the sauce.”
Positive 1Negative 0
Review excerpts
“Buffalo chicken was great!! Chicken is in bucket and sauce is separate which is good because chicken will stay crispy and you either pour the sauce in the bucket & shake or dip it in the sauce.”April 2024
-
Chicken salad Net +1
“The chicken salad was very tasteful, fresh, and absolutely delicious.”
Positive 1Negative 0
Review excerpts
“The chicken salad was very tasteful, fresh, and absolutely delicious.”May 2026
-
Fattoush salad Net +1
“The food? Absolutely 10/10. The charcoal grilled chicken was cooked perfectly to my preference, and the spice level was spot on—exactly how I like it. The fattoush salad, freshly baked bread, aubergine dip, and hummus were all bursting with flavor. Every bite was a delight.”
Positive 1Negative 0
Review excerpts
“The food? Absolutely 10/10. The charcoal grilled chicken was cooked perfectly to my preference, and the spice level was spot on—exactly how I like it. The fattoush salad, freshly baked bread, aubergine dip, and hummus were all bursting with flavor. Every bite was a delight.”July 2025
-
Fresh salad Net +1
“Along with the chicken, I enjoyed a fresh salad and hummus.”
Positive 1Negative 0
Review excerpts
“Along with the chicken, I enjoyed a fresh salad and hummus.”February 2024
-
Freshly baked bread Net +1
“The food? Absolutely 10/10. The charcoal grilled chicken was cooked perfectly to my preference, and the spice level was spot on—exactly how I like it. The fattoush salad, freshly baked bread, aubergine dip, and hummus were all bursting with flavor. Every bite was a delight.”
Positive 1Negative 0
Review excerpts
“The food? Absolutely 10/10. The charcoal grilled chicken was cooked perfectly to my preference, and the spice level was spot on—exactly how I like it. The fattoush salad, freshly baked bread, aubergine dip, and hummus were all bursting with flavor. Every bite was a delight.”July 2025
-
Grilled chicken meal Net +1
“I had a tasty grilled chicken meal at JJ Grilled Chicken in Dubai Mall.”
Positive 1Negative 0
Review excerpts
“I had a tasty grilled chicken meal at JJ Grilled Chicken in Dubai Mall.”February 2024
-
Half grilled chicken with salad Net +1
“Half Grilled chicken with salad was very nice . Good food and good staff.”
Positive 1Negative 0
Review excerpts
“Half Grilled chicken with salad was very nice . Good food and good staff.”May 2026
Honorable mentions (2)
-
Fries Net 0
Mixed feedback
“The quality and taste of Fries was wonderful.”
Positive 1Negative 1
Review excerpts
“The quality and taste of Fries was wonderful.”February 2023
-
1/4 Chicken breast combo Net 0
Only neutral feedback
“The taste is normal, Also the quantity is appropriate, I ordered 1/4 chicken breast combo, I got the breast, French fries, hummus, garlic sauce, gravey sauce, pickles, Arabic Salad, drink & two small white bread (55 AED)”
Positive 0Negative 0Neutral 1
What to Avoid (5)
Food 5
-
Chiken Net −1
“Worst chiken i had in my life, the 1st one I got was overcooked and almost totally burned. 2nd one was tasteless, brown from inside. Never try it, it's ugly”
Positive 0Negative 1
Critical review excerpts
“Worst chiken i had in my life, the 1st one I got was overcooked and almost totally burned. 2nd one was tasteless, brown from inside. Never try it, it's ugly”May 2023
-
Jj batata Net −1
“I ordered jj batata ..the chicken was smelly and you need to put 200g of garlic to eat it.. maybe only this branch.. but this is bad..”
Positive 0Negative 1
Critical review excerpts
“I ordered jj batata ..the chicken was smelly and you need to put 200g of garlic to eat it.. maybe only this branch.. but this is bad..”January 2026
-
Saj sandwich Net −1
“Ordered a saj sandwich ..it did not taste fresh..returned and got an other one .and it was fine..why was the first one served at all”
Positive 0Negative 1
Critical review excerpts
“Ordered a saj sandwich ..it did not taste fresh..returned and got an other one .and it was fine..why was the first one served at all”February 2026
-
Shawarma in arabic bread Net −1
“Ordered 3 shawarma in Arabic bread, they gave 2 in French bread instead.”
Positive 0Negative 1
Critical review excerpts
“Ordered 3 shawarma in Arabic bread, they gave 2 in French bread instead.”July 2025
-
Wings Net −1
“Wings were a bit over cooked to the point that its ends were tasting burnt and over all an experience I wud never repeat!”
Positive 0Negative 1
Critical review excerpts
“Wings were a bit over cooked to the point that its ends were tasting burnt and over all an experience I wud never repeat!”December 2024
Tips for a Better Visit
Check freshness. Ask whether the chicken is freshly grilled, since one review said it seemed precooked from the previous day.
Inspect sandwiches. If ordering a saj sandwich, check it before leaving; one customer returned the first sandwich because it did not taste fresh.
Confirm bread. For shawarma, repeat the requested bread type and check the receipt, after an order arrived partly in the wrong bread.
Avoid busy periods. Allow extra time or visit outside peak periods: one review found service very slow, while another noted weekend seating is difficult.
Check kids meals. If buying a kids meal, ask what drink is currently in stock; one review said juice was unavailable and only water was offered.
Verify discounts. If using an Essaad offer, confirm the discount system works before finalising payment, as one customer reported a failed checkout.
Plan the visit
Practical details
Financial Center Street
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Common Concerns
Inconsistent cooking
Some visits produced burnt or overcooked chicken, while another review reported chicken that was not cooked well and caused stomach pain.
Freshness concerns
Reviews mention dry chicken, a sandwich tasting microwaved, and a saj sandwich that had to be returned because it did not taste fresh.
Slow service
Although some customers received quick orders, one food-court visit was described as very slow.
Order mistakes
A shawarma order was made with French bread instead of the Arabic bread shown on the receipt, leading to an argument at the counter.
Discount trouble
One customer said a valid Essaad 25% offer was not honoured when the card system failed at checkout.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
55 AED
1/4 chicken breast combo
“The quantity of chicken is small for the price, (55 AED for 1/4 chicken) but that doesn't mean they don't offer plentiful side plates”Google review · January 2023
DXB
LOCAL
LOCAL
The Bottom Line
JJ Chicken sits in the Dubai Mall food court, Downtown Dubai, and focuses on charcoal-grilled chicken alongside shawarma and sandwiches. The grilled chicken is the main draw: several customers describe it as juicy, flavourful and freshly cooked. Other named choices include chicken salad, Buffalo chicken with sauce served separately, and the shawarma roll platter with fries.
Hummus, fattoush, bread and salad sides also appear in positive reviews. The experience can be good value for a quick meal during shopping, and some customers report friendly service and short waits. The food-court setting is convenient, though seating can be difficult on weekends.
One review also found service very slow, so a busy visit may require patience. Portions are generally described as satisfying, but a 1/4 chicken breast combo was reported at 55 AED and criticised for having a small chicken portion despite plentiful sides. Consistency is the main caution.
Reviews range from excellent, juicy chicken to burnt, dry or apparently precooked chicken; one customer reported blood on undercooked chicken. Sandwich freshness and order accuracy also need checking. Ask about current kids-meal drink stock, confirm shawarma bread, and verify any Essaad discount before paying.