Family parties
Birthday celebrations are a real strength, with reviewers praising the hosting, children’s enjoyment and affordable party packages.
Jollibee - Al Satwa
Dubai 61
Jollibee - Al Satwa is a fast-food restaurant in Dubai 61, serving familiar Filipino favourites such as Chickenjoy, spaghetti and burger steak. Reviews also point to family birthday parties and occasional smooth, hot delivery orders, making it useful for casual meals, takeaways and small celebrations.
Reputation Score
4.0
★★★★☆
2,434 ratings
Source: Google Maps
The Good Stuff
Spicy chicken
Spicy chicken is one of the clearest food highlights, with one reviewer also praising the mango pie.
Hot delivery
Some app orders arrive promptly with food still hot, including a Noon delivery that a reviewer received on time.
Family friendly
One family review describes a clean restaurant, affordable prices and polite, friendly staff.
What to Eat at Jollibee - Al Satwa How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Jollibee - Al Satwa, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Jollibee - Al Satwa got the most positive mentions in user reviews. Check them out!
Food 4
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Chicken spicy Net +1
“I ordered thru Noon online delivery and received it on time the food was great and hot. I love the chicken spicy and their gravy was quite similar to the gravy of Jollibee in the Philippines. 🤘🏻”
Positive 1Negative 0
Review excerpts
“I ordered thru Noon online delivery and received it on time the food was great and hot. I love the chicken spicy and their gravy was quite similar to the gravy of Jollibee in the Philippines. 🤘🏻”November 2024
-
Gravy Net +1
“I ordered thru Noon online delivery and received it on time the food was great and hot. I love the chicken spicy and their gravy was quite similar to the gravy of Jollibee in the Philippines. 🤘🏻”
Positive 1Negative 0
Review excerpts
“I ordered thru Noon online delivery and received it on time the food was great and hot. I love the chicken spicy and their gravy was quite similar to the gravy of Jollibee in the Philippines. 🤘🏻”November 2024
-
Mango pie Net +1
“Food was good , especially the spicy chicken The mango pie 🥧 was delicious”
Positive 1Negative 0
Review excerpts
“Food was good , especially the spicy chicken The mango pie 🥧 was delicious”February 2024
-
Spicy chicken Net +1
“Food was good , especially the spicy chicken The mango pie 🥧 was delicious”
Positive 1Negative 0
Review excerpts
“Food was good , especially the spicy chicken The mango pie 🥧 was delicious”February 2024
What to Avoid (6)
Food 5
-
Burger steak with rice Net −1
“And I ordered 2 pcs Burger Steak with rice + steak sauce. While eating the food I noticed that the sauce seemed a little strange in taste.”
Positive 0Negative 1
Critical review excerpts
“And I ordered 2 pcs Burger Steak with rice + steak sauce. While eating the food I noticed that the sauce seemed a little strange in taste.”July 2025
-
Chicken joy Net −1
“The chicken joy is now smaller than before. Sometimes they will not give you what chicken parts you would like to order. we bought jollibee breakfast and ask if they can give thigh parts but they cant give us full thighs but thats okay with us . We go by mix parts but the lady wearing purple is quite grumpy when talking to us. Jollibee is known for friendly staff . their brand culture and service standard is not already performed.”
Positive 0Negative 1
Critical review excerpts
“The chicken joy is now smaller than before. Sometimes they will not give you what chicken parts you would like to order. we bought jollibee breakfast and ask if they can give thigh parts but they cant give us full thighs but thats okay with us . We go by mix parts but the lady wearing purple is quite grumpy when talking to us. Jollibee is known for friendly staff . their brand culture and service standard is not already performed.”July 2026
-
Jolli hotdog Net −1
“Me, my wife, and a couple of my friends ordered yesterday. Jolli hotdog was dry and cold. We complained about the matter in hand and instead of replacing it with a new sandwich they just microwaved our sandwiches which made the entire sandwich worst than before 👎🏼👎🏼👎🏼 truly disappointing.”
Positive 0Negative 1
Critical review excerpts
“Me, my wife, and a couple of my friends ordered yesterday. Jolli hotdog was dry and cold. We complained about the matter in hand and instead of replacing it with a new sandwich they just microwaved our sandwiches which made the entire sandwich worst than before 👎🏼👎🏼👎🏼 truly disappointing.”September 2024
-
Steak sauce Net −1
“And I ordered 2 pcs Burger Steak with rice + steak sauce. While eating the food I noticed that the sauce seemed a little strange in taste. It was kind of sour and it was like watery.”
Positive 0Negative 1
Critical review excerpts
“And I ordered 2 pcs Burger Steak with rice + steak sauce. While eating the food I noticed that the sauce seemed a little strange in taste. It was kind of sour and it was like watery.”July 2025
-
Spaghetti Net −4
“The food was also not up to standard. The spaghetti didn’t taste like the usual Jollibee spaghetti and had a very light color, and the chicken was served cold.”
Positive 0Negative 4
Critical review excerpts
“The food was also not up to standard. The spaghetti didn’t taste like the usual Jollibee spaghetti and had a very light color, and the chicken was served cold.”April 2026
“The chicken is way too small and dry . The spaghetti taste like smoke. unlike how Jollibee Dubai Mall serve”August 2025
Drinks 1
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Coke in can Net −1
“Ordered Jollibee via noon this dec. 18, but when I opened the paper bag. The top lid of the food was ripped and the coke in can was on the top of it. The sauce of the spaghetti was all over the coke. The food inside was exposed.”
Positive 0Negative 1
Critical review excerpts
“Ordered Jollibee via noon this dec. 18, but when I opened the paper bag. The top lid of the food was ripped and the coke in can was on the top of it. The sauce of the spaghetti was all over the coke. The food inside was exposed.”December 2025
Tips for a Better Visit
Check bags. Before leaving or accepting delivery, check every item against the receipt; missing drinks, gravy and sides are recurring complaints.
Confirm availability. Ask whether spicy chicken is available before paying, especially near closing, as one customer received regular chicken instead.
Use kiosks. At quieter times, expect ordering to be directed to the kiosk rather than the counter; allow extra time if the process is unclear.
Avoid rushes. If timing matters, avoid busy periods or late-night ordering; reviews mention long waits and slower processing during busy or closing hours.
Inspect delivery. For app orders, inspect the bag immediately and contact the platform promptly if food is exposed or damaged.
Plan the visit
Practical details
Manila Centre - 12A St - near Iranian Hospital
Al Satwa - Dubai 61, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Order accuracy
Missing and incorrect items recur across dine-in, takeaway and delivery reviews, including a wrong 12-piece chicken bucket and missing drinks.
Food quality
Several customers reported cold chicken, poor rice or fries, dry spaghetti and unusually small chicken portions.
Chicken parts
Requests for thigh or wing pieces are often unavailable or not followed, so preferred cuts are not dependable.
Service attitude
Reviews describe rude, impatient or inattentive counter interactions, including staff not listening to the order.
Delivery packaging
Delivery packaging has sometimes arrived damaged, exposed or poorly packed, with food missing or left outside without notice.
DXB
LOCAL
LOCAL
The Bottom Line
Jollibee - Al Satwa is a casual fast-food stop in Dubai 61 for Filipino favourites including Chickenjoy, spaghetti, burger steak and the mango pie. Spicy chicken is one of the more reliable draws in the reviews, and some customers still describe the food as tasty and comforting. It also has a strong family-party angle.
Reviews describe enjoyable children’s birthdays, lively hosting and party packages considered affordable. For a straightforward family meal or celebration, that side of the branch appears more consistent than the counter experience. The main caution is consistency.
Customers report cold chicken, poor rice and fries, tiny portions, dry or unusual-tasting spaghetti, and repeated problems with chicken-part requests. Delivery and takeaway orders have also been missing drinks, gravy or entire items; one order took almost two hours, while another arrived with damaged packaging. Check the bag and receipt before leaving, and confirm spicy chicken or preferred parts before paying.
Ordering may be routed through a kiosk even when the counter is quiet. If you use delivery, inspect the packaging immediately. Some customers report smooth, hot app deliveries, but the branch’s order accuracy and food temperature can vary noticeably.