Fountain views
Outdoor tables can face the Dubai Fountain, waterfall and Burj Khalifa lighting shows.
Karaz Restaurant (The Dubai Mall) - مطعم كرز دبي مول
Downtown Dubai
Karaz is a modern Levantine restaurant in Downtown Dubai, serving dishes inspired by Jordan, Lebanon, Syria and Palestine. Reviews especially point to its Dubai Fountain and Burj Khalifa views, plus dishes such as seabass, shawerma and Jordanian chicken maqloba.
Reputation Score
4.6
★★★★★
1,987 ratings
Source: Google Maps
The Good Stuff
Levantine flavours
Reviews highlight rich, authentic Middle Eastern flavours, with well-received grilled dishes and salads.
Shisha option
A good shisha selection adds a relaxed evening option, particularly with outdoor seating.
Helpful service
Several diners describe the team as warm, attentive and willing to check in throughout the meal.
Standout seafood
The seabass received a strong recommendation and was described as large enough for two people.
Breakfast value
A breakfast platter for two was praised, and one diner found the Entertainer buy-one-get-one offer good value.
Calm setting
The restaurant's mall setting can still feel peaceful, with waterfall sounds and a colourful Arabic-style interior.
What to Eat at Karaz Restaurant (The Dubai Mall) - مطعم كرز دبي مول How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Karaz Restaurant (The Dubai Mall) - مطعم كرز دبي مول, this list is based on 50 reviews, not every review of the restaurant. We still have more reviews to analyze, so the scores may change. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Karaz Restaurant (The Dubai Mall) - مطعم كرز دبي مول, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 3
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Lamb chops Net +3
“The lamb chops were some of the best I’ve ever had. The portions were a nice size, and the food was priced accordingly.”
Positive 3Negative 0
Review excerpts
“The lamb chops were some of the best I’ve ever had. The portions were a nice size, and the food was priced accordingly.”January 2024
“The Lamb chops were perfect 👌 10/10 well marinated and cooked perfectly.”July 2020
-
Fattoush Net +2
“The Fattoush was very good. However, we specifically advised them not to put Pomegranate on the fatoush, which they didn't not listen.”
Positive 3Negative 1
Review excerpts
“The Fattoush was very good. However, we specifically advised them not to put Pomegranate on the fatoush, which they didn't not listen.”July 2026
“The food was really good, we had the Shish Tawok which melted in your mouth, lamb chops and Fattoush. They have a great variety of food on the menu so you will find something you like.”December 2025
-
Mix grill Net +2
“Mix grill is super, Mansaf is amazing.”
Positive 2Negative 0
Review excerpts
“Mix grill is super, Mansaf is amazing.”October 2025
“The cafe has its own special items that are worth giving a try. I loved their Turkish coffee, salads and the mix grill.”July 2020
Honorable mentions (20)
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Chicken shish tawook Net +1
“The chicken shish tawook was also very tasty, and good grilled. And Yasser was nice to us.”
Positive 2Negative 1
Review excerpts
“The chicken shish tawook was also very tasty, and good grilled. And Yasser was nice to us.”May 2026
“The food was really good, we had the Shish Tawok which melted in your mouth, lamb chops and Fattoush. They have a great variety of food on the menu so you will find something you like.”December 2025
-
Arabic salad Net +1
“Had an Arabic salad and it was also tasty.”
Positive 1Negative 0
Review excerpts
“Had an Arabic salad and it was also tasty.”April 2019
-
Beef tenderloin Net +1
“Beef tenderloin 🥩 wow !!! I tried the one 250gms . How neat, clean, tasty and juicy steak 🥩 available in Dubai Mall. #steakinDubaiMall”
Positive 1Negative 0
Review excerpts
“Beef tenderloin 🥩 wow !!! I tried the one 250gms . How neat, clean, tasty and juicy steak 🥩 available in Dubai Mall. #steakinDubaiMall”July 2020
-
Breakfast platter Net +1
“Our order was breakfast platter contains zaatar, cheese, jam, foul, egg, makdoose, labna and vegetable come with bread and manakeesh and tea”
Positive 1Negative 0
Review excerpts
“Our order was breakfast platter contains zaatar, cheese, jam, foul, egg, makdoose, labna and vegetable come with bread and manakeesh and tea”May 2024
-
Breakfast platter for 2 Net +1
“Delicious breakfast platter for 2 - wonderful food and great service and”
Positive 1Negative 0
Review excerpts
“Delicious breakfast platter for 2 - wonderful food and great service and”January 2026
-
Chicken liver Net +1
“Polite and courteous staff with yummy Arabic & international cuisine. wow wow wow. This so sooooo fantastic. Real #FattoushSalad. In starters the Chicken Liver they served, was so unique, sweet & tangy fully cooked, damn tasty.”
Positive 1Negative 0
Review excerpts
“Polite and courteous staff with yummy Arabic & international cuisine. wow wow wow. This so sooooo fantastic. Real #FattoushSalad. In starters the Chicken Liver they served, was so unique, sweet & tangy fully cooked, damn tasty.”July 2020
-
Creme brûlée Net +1
“For dessert i had the famous creme brûlée! OMG this was BOMB! I love love loved it. It was the perfect ending to our meal. Definitely going back ONLY for that awesome dessert!”
Positive 1Negative 0
Review excerpts
“For dessert i had the famous creme brûlée! OMG this was BOMB! I love love loved it. It was the perfect ending to our meal. Definitely going back ONLY for that awesome dessert!”July 2020
-
French fry Net +1
“The chicken Sikh kebab was dry and tasteless. The French fry was nice.”
Positive 1Negative 0
Review excerpts
“The chicken Sikh kebab was dry and tasteless. The French fry was nice.”July 2026
-
Fries Net +1
“The food was amazing and the workers are really kind and the way they make the kofta and fries is unstoppable 👌 and the place is clean and very colourful and very nice”
Positive 1Negative 0
Review excerpts
“The food was amazing and the workers are really kind and the way they make the kofta and fries is unstoppable 👌 and the place is clean and very colourful and very nice”June 2026
-
Goat-cheese salad Net +1
“I mean they made me fall in love with that ultra delicious goat-cheese salad. It has the perfect dressing that complimented the dish so much!! The addition of fruits & nuts just added to the wonderfull-ness. 🥗🤩💚🧡”
Positive 1Negative 0
Review excerpts
“I mean they made me fall in love with that ultra delicious goat-cheese salad. It has the perfect dressing that complimented the dish so much!! The addition of fruits & nuts just added to the wonderfull-ness. 🥗🤩💚🧡”July 2020
-
Hash browns Net +1
“It was very generous with lots of meat options along with eggs your way and hash browns.”
Positive 1Negative 0
Review excerpts
“It was very generous with lots of meat options along with eggs your way and hash browns.”July 2020
-
Kofta Net +1
“The food was amazing and the workers are really kind and the way they make the kofta and fries is unstoppable 👌 and the place is clean and very colourful and very nice”
Positive 1Negative 0
Review excerpts
“The food was amazing and the workers are really kind and the way they make the kofta and fries is unstoppable 👌 and the place is clean and very colourful and very nice”June 2026
-
Lamb cubes Net +1
“The lamb cubes were tasty, but the lamb Kabap was a bit bland.”
Positive 1Negative 0
Review excerpts
“The lamb cubes were tasty, but the lamb Kabap was a bit bland.”April 2019
-
Lentil soup Net +1
“I especially enjoyed the lentil soup and the fresh salad — both were absolutely delicious and full of flavor.”
Positive 1Negative 0
Review excerpts
“I especially enjoyed the lentil soup and the fresh salad — both were absolutely delicious and full of flavor.”May 2026
-
Meat kebab platter Net +1
“Along with that we had the meat kebab platter. They were good too, but would have loved if the kebabs were more juicy.”
Positive 1Negative 0
Review excerpts
“Along with that we had the meat kebab platter. They were good too, but would have loved if the kebabs were more juicy.”July 2020
-
Seabass Net +1
“The seabass was amazing. Good for 2 persons.”
Positive 1Negative 0
Review excerpts
“The seabass was amazing. Good for 2 persons.”July 2026
-
Shawerma Net +1
“I love the food it was amazing 👏 and the shawerma is absolutely amazing and the workers are very kind especially yasser he is very kind and the decoration is amazing 👏 I give it 100/100”
Positive 1Negative 0
Review excerpts
“I love the food it was amazing 👏 and the shawerma is absolutely amazing and the workers are very kind especially yasser he is very kind and the decoration is amazing 👏 I give it 100/100”June 2026
-
Ummali Net +1
“They serve variety of drinks, mocktails and Arabic desserts, too. Do try the UmmAli must recommend place in #DubaiMall”
Positive 1Negative 0
Review excerpts
“They serve variety of drinks, mocktails and Arabic desserts, too. Do try the UmmAli must recommend place in #DubaiMall”July 2020
-
Veggie couscous Net +1
“Had veggie Couscous with a soup ! Tasted really good !!”
Positive 1Negative 0
Review excerpts
“Had veggie Couscous with a soup ! Tasted really good !!”October 2022
-
Mansaf Net 0
Mixed feedback
“Mix grill is super, Mansaf is amazing.”
Positive 1Negative 1
Review excerpts
“Mix grill is super, Mansaf is amazing.”October 2025
Drinks 3
-
4 Seasons drink Net +1
“For drinks we had mojito and 4 seasons drink, both were really refreshing and delicious.”
Positive 1Negative 0
Review excerpts
“For drinks we had mojito and 4 seasons drink, both were really refreshing and delicious.”July 2020
-
Mojito Net +1
“For drinks we had mojito and 4 seasons drink, both were really refreshing and delicious.”
Positive 1Negative 0
Review excerpts
“For drinks we had mojito and 4 seasons drink, both were really refreshing and delicious.”July 2020
-
Turkish coffee Net +1
“The cafe has its own special items that are worth giving a try. I loved their Turkish coffee, salads and the mix grill.”
Positive 1Negative 0
Review excerpts
“The cafe has its own special items that are worth giving a try. I loved their Turkish coffee, salads and the mix grill.”July 2020
What to Avoid (4)
Food 4
-
Beef burgers Net −1
“We decided to order the beef burgers from the kids’ menu, but right from the start, we were met with a strong, off-putting smell that made us question the quality of the food. To make matters worse, the bun had a hard patch that resembled a rock—definitely not what you want in a burger.”
Positive 0Negative 1
Critical review excerpts
“We decided to order the beef burgers from the kids’ menu, but right from the start, we were met with a strong, off-putting smell that made us question the quality of the food. To make matters worse, the bun had a hard patch that resembled a rock—definitely not what you want in a burger.”November 2024
-
Chicken sikh kebab Net −1
“The chicken Sikh kebab was dry and tasteless. The French fry was nice.”
Positive 0Negative 1
Critical review excerpts
“The chicken Sikh kebab was dry and tasteless. The French fry was nice.”July 2026
-
Lamb kabap Net −1
“The lamb cubes were tasty, but the lamb Kabap was a bit bland.”
Positive 0Negative 1
Critical review excerpts
“The lamb cubes were tasty, but the lamb Kabap was a bit bland.”April 2019
-
Tawouk meal Net −1
“We ordered the steak medium, but it was served rare instead. Additionally, the bread that came with the tawouk meal was cold and not fresh. Overall, the food quality was disappointing.”
Positive 0Negative 1
Critical review excerpts
“We ordered the steak medium, but it was served rare instead. Additionally, the bread that came with the tawouk meal was cold and not fresh. Overall, the food quality was disappointing.”January 2026
Tips for a Better Visit
Check seating. If you want the terrace, confirm the seating policy before ordering; one review reported conflicting guidance around terrace access.
Inspect tables. Before settling in, check for HVAC leaks and move tables if needed; one diner had droplets land on their plate.
Order carefully. If choosing cooked dishes, note that one reviewer preferred the fast-food items and did not recommend the cooked meals.
Time breakfast. Breakfast may not arrive hot every time, so mention temperature preferences when ordering.
Use payment backup. Do not rely solely on the table QR code; one breakfast diner said it did not work for payment.
Skip New Year. For better flexibility, consider a regular dinner rather than the New Year event, which had a fixed menu and no orders after 11pm.
Plan the visit
Practical details
Unit LG - 117 - 1 - C [level LG],Unit LG - 117 - 1 ,Unit LG - 117 - B - Financial Ctr St
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 8:00 AM – 1:00 AM |
| Tue | 8:00 AM – 1:00 AM |
| Wed | 8:00 AM – 1:00 AM |
| Thu | 8:00 AM – 1:00 AM |
| Fri | 8:00 AM – 1:00 AM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Common Concerns
Mixed cooking
Food quality is inconsistent: one diner found the chicken shish kebab dry and tasteless, while others praised the grills.
HVAC dripping
One table had water droplets falling from the HVAC system onto a diner and their plate.
Cold dishes
A business-lunch review reported cold food and a tough, bland shish tawook.
Breakfast issues
Breakfast was called mediocre in one review, and the table QR payment code reportedly did not work.
Terrace policy
One review describes contradictory guidance about terrace seating for a pregnant customer and shisha orders.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 330
aforesaid meal for 2
“The bill was around AED 330 for aforesaid meal for 2 which seemed a bit high but hey, its Dubai Mall, this kind of pricing is normal there”Google review · July 2026
59 plus 18 dirhams
tiny water bottle
“59 plus 18 dirhams for a tiny water bottle!???”Google review · June 2024
DXB
LOCAL
LOCAL
The Bottom Line
Karaz is a modern Levantine restaurant in Downtown Dubai, inside The Dubai Mall. It is chiefly a views-and-dinner destination: outdoor seating can look towards the Dubai Fountain, waterfall and Burj Khalifa shows, while shisha adds to the evening atmosphere. The menu covers familiar Middle Eastern comfort food alongside grills and mezze.
Specific dishes that appear repeatedly in the reviews include Fattoush, shish tawook, mansaf, shawerma and Jordanian chicken maqloba with laban. The seabass was described as enough for two, while other diners praised lamb chops, mix grill, lentil soup and fresh salads. Breakfast is also available, including a platter with zaatar, cheese, foul, eggs, makdoose, labneh, vegetables, bread and manakeesh.
Service is often described as warm and attentive, but the experience is not perfectly consistent. Reports include a dry chicken shish kebab, cold food during a business lunch, a steak served rare instead of medium and a hard burger bun. One table also had HVAC water dripping onto a plate.
Pricing reflects the Dubai Mall setting: one meal for two came to about AED 330, while a New Year package was reported at 500 euros per person. Check your table and payment options before settling in.