Clear estimates
Customers commonly received detailed explanations, upfront estimates and options between OE and OEM parts.
KARSENZ TOTAL CAR CARE | Premium Auto Repair & Maintenance | Car Garage in Umm Ramool كارسينز لصيانة و تصليح السيارات
Al Garhoud
Karsenz Total Car Care is a full-service car repair and maintenance workshop in Al Garhoud, handling everything from mechanical diagnosis to bodywork. Reviews highlight successful gearbox, suspension and AC repairs, along with careful repainting and wheel or caliper finishing.
Reputation Score
4.7
★★★★★
255 ratings
Source: Google Maps
The Good Stuff
Strong diagnostics
A difficult Audi coolant-loss problem was traced within an hour after other garages had failed to locate it for a week.
Bodywork quality
Customers described neat dent repair, full-body paint and wheel or caliper finishes with close attention to detail.
Regular updates
For repainting and wheel work, customers were kept informed throughout the process and could follow the work’s progress.
Flexible timing
One Mercedes owner said the workshop extended its working hours so the car could be collected the same day.
Fair pricing
Reviews mention competitive pricing, discounted packages and no additional charge for a follow-up bumper fix.
Tips for a Better Visit
Photograph condition. Photograph the car before handover and inspect it in good light before leaving, especially after servicing or a test drive.
Confirm pricing. Get the final price for bodywork in writing before authorising it; one caliper-painting quote reportedly changed three times.
Ask about parts. For major maintenance, ask whether OE or OEM parts are available and compare the options before work begins.
Allow flexibility. If you need same-day collection, ask about timing in advance; one customer said the working hours were extended on request.
Plan the visit
Practical details
Plot 20 13th St
Umm Ramool, Dubai
| Mon | 8:30 AM – 7:30 PM |
| Tue | 8:30 AM – 7:30 PM |
| Wed | 8:30 AM – 7:30 PM |
| Thu | 8:30 AM – 7:30 PM |
| Fri | 9:00 AM – 7:30 PM |
| Sat | 8:30 AM – 7:30 PM |
| Sun | 8:30 AM – 7:30 PM |
Common Concerns
Changing quote
A customer reported the agreed price for painting four calipers changing from 140 AED to 150 AED and then 200 AED.
Missed diagnosis
One review says the expected problem was not properly diagnosed or fixed, causing further inconvenience.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
140 AED
paint my 4 calipers
“I agreed with the garage to paint my 4 calipers for 140 AED, and when I arrived they told me it would be 150 AED”Google review · October 2025
150 AED
paint my 4 calipers
“I agreed with the garage to paint my 4 calipers for 140 AED, and when I arrived they told me it would be 150 AED”Google review · October 2025
DXB
LOCAL
LOCAL
The Bottom Line
Karsenz Total Car Care in Al Garhoud covers routine maintenance, mechanical troubleshooting and bodywork. Reviews describe gearbox overhauls, suspension and brake repairs, AC work, dent pulling, full-body paint and wheel or caliper painting. That range makes it useful when a car needs more than a basic oil change, particularly if you want mechanical and cosmetic work handled by one workshop.
The strongest pattern is communication. Customers often mention clear explanations, estimates, regular updates and choices between OE and OEM spares. An Audi coolant-loss issue that had resisted investigation elsewhere was reportedly traced within an hour and fixed the same day.
A Renault Duster owner also reported that a major suspension and AC job removed cabin vibrations and restored cold air. Repainting reviews similarly mention careful handling and frequent progress updates. There are important cautions.
One customer said the car returned from a test drive with scratches and that responsibility was disputed until CCTV was reviewed. Another reported a four-caliper painting quote changing from 140 AED to 150 AED and then 200 AED. Photograph the vehicle before handover, inspect it in good light before collection and confirm the final quote in writing.
For larger jobs, ask about OE and OEM alternatives and agree how updates will be shared.