Test drives
Customers can arrange a drive test and get clear answers about the car before deciding.
Kavak Experience Center - Al Quoz - Dubai
Al Quoz
Kavak Experience Center in Al Quoz is a pre-owned car dealership where you can view vehicles, take a test drive and work through a purchase or sale. Reviews especially point to patient explanations, supportive guidance and a generally smooth buying process.
Reputation Score
4.9
★★★★★
880 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Several reviews describe staff explaining car features, pricing and options patiently, without pressure.
Car selling
One seller reported completing all formalities smoothly, with the money deposited in the bank on the same day.
Comfortable lounge
The waiting lounge has complimentary Dallmayr coffee, spotless washrooms and a welcoming atmosphere.
Paperwork support
Reviews mention front-desk help with paperwork and a process that was easy to understand.
Tips for a Better Visit
Inspect first. Inspect the test-drive car closely, including both bumpers, before committing to a booking or purchase.
Clarify refunds. Before paying a booking fee, ask how refunds are handled and who will provide follow-up if you do not proceed.
Check finance. Confirm registration, delivery and financing details in writing so the handover process is clear.
Allow waiting time. If your visit includes a PMS appointment, allow time to wait; the lounge has complimentary coffee and clean washrooms.
Ask questions. Use the viewing and test-drive visit to ask about features, pricing and which option fits your budget.
Plan the visit
Practical details
32 17B St
Al Qouz Ind.second - Al Quoz, Dubai
| Mon | 10:00 AM – 9:00 PM |
| Tue | 10:00 AM – 9:00 PM |
| Wed | 10:00 AM – 9:00 PM |
| Thu | 10:00 AM – 9:00 PM |
| Fri | 10:00 AM – 9:00 PM |
| Sat | 11:00 AM – 8:00 PM |
| Sun | 11:00 AM – 8:00 PM |
Popular Mentions
Toyota Raize
A customer booked a Toyota Raize after receiving clear explanations about the vehicle.
2023 Nissan Sunny
A customer purchased a 2023 Nissan Sunny and praised the information and support provided during the process.
Mazda CX-30
A customer described purchasing a Mazda CX-30 with smooth handling of the process and paperwork.
Mitsubishi Mirage
A customer bought a Mitsubishi Mirage and described the buying process as smooth and pleasant.
Nissan 370Z V6
One review highlights a test drive in a Nissan 370Z V6.
PMS visit
A customer mentioned visiting for a PMS appointment and using the waiting lounge during the visit.
Common Concerns
Vehicle cleanliness
One customer received a dusty test-drive vehicle that had not been properly cleaned.
Inspection concerns
A customer noticed front and rear bumper repainting that they said had not been disclosed beforehand.
Refund follow-up
One customer reported delays and repeated chasing after requesting a refund of a booking fee.
Finance communication
A review described miscommunication from the finance team about registration and delivery.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 1,000
booking fee
“After deciding not to proceed with the purchase due to the financing terms and my concerns about the vehicle, I requested a refund of my AED 1,000 booking fee”Google review · July 2026
DXB
LOCAL
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The Bottom Line
Kavak Experience Center in Al Quoz is geared towards buying and selling pre-owned cars. You can view a vehicle, arrange a test drive, discuss financing and complete the purchase paperwork. Reviews also describe selling cars through Kavak, with one customer saying the formalities were completed smoothly and payment reached their bank account the same day.
The strongest pattern is hands-on explanation. Customers mention staff patiently covering features, pricing, budgets and each step of the process, which is useful if you are buying your first car or comparing several dealers. Vehicles mentioned by customers include a Toyota Raize, 2023 Nissan Sunny, Mazda CX-30, Mitsubishi Mirage and Nissan 370Z V6.
The customer experience is not completely consistent. One reviewer received a dusty test-drive vehicle, noticed apparent repainting on both bumpers and reported slow follow-up on an AED 1,000 booking-fee refund. Another mentioned finance-related communication problems around registration and delivery.
Inspect the car carefully, ask direct questions about its condition, and confirm finance, delivery and refund terms before booking. If you are waiting for a PMS appointment, the lounge has complimentary Dallmayr coffee and spotless washrooms.
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