Laser comfort
Laser sessions are often described as gentle, clearly explained and comfortable, with minimal discomfort reported for full-body treatment.
Kaya Skin Clinic – Barsha Heights, Dubai
Barsha Heights
Kaya Skin Clinic is a skin care clinic in Barsha Heights, with reviews focused especially on laser hair removal and facials. Visitors also come for dermatologist-led skincare advice and treatments, though the experience can vary depending on communication, package terms and follow-up.
Reputation Score
4.5
★★★★★
614 ratings
Source: Google Maps
The Good Stuff
Skin care
Some reviewers report strong improvements in acne, dullness and uneven skin after customised treatment plans.
Sensitive skin
A reviewer with sensitive skin valued the careful precautions and attention to different skin types during laser sessions.
Medical supervision
Chemical peels are reported to be carried out under proper medical supervision, which some clients found reassuring.
Clean clinic
Multiple reviews describe the clinic as clean, hygienic and comfortable during treatment visits.
Clear guidance
Reviewers often appreciated therapists explaining each step and giving post-laser care guidance.
Treatment recovery
When equipment failed during one appointment, a reviewer said the team arranged another slot so the treatment could be completed properly.
Tips for a Better Visit
Get it written. Before paying for a package, ask for the session count, inclusions, cancellation terms and any promised complimentary treatments in writing.
Confirm balance. Check your remaining sessions before accepting a new offer, and keep the clinic’s confirmation of the balance.
Check equipment. Confirm that the booked treatment and machine are available at the branch before travelling, particularly for consultation-led appointments.
Plan follow-up. After a cancellation, contact the clinic promptly and make sure a replacement appointment is actually scheduled rather than waiting for a callback.
Discuss reactions. Ask what support, cancellation and refund options apply if your skin reacts, especially before buying a multi-session package.
Plan the visit
Practical details
& 07, I Rise Tower - Unit No. G 06
Al Thanyah First - Barsha Heights, Dubai
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 10:00 AM – 8:00 PM |
| Sat | 10:00 AM – 8:00 PM |
| Sun | 10:00 AM – 8:00 PM |
Popular Mentions
HydraFacial
A reviewer described the HydraFacial as gentle and refreshing, with skin feeling glowing afterwards.
Reborn
Reborn body-sculpting sessions were mentioned alongside lymphatic drainage as effective treatments so far.
Lymphatic Drainage
Lymphatic Drainage appears in a positive body-sculpting review that also praised clear explanations and smooth scheduling.
Q-switch treatment
Q-switch treatment is mentioned by a long-term customer, but that review reports an unexpected skin reaction after repeated past sessions.
Super lift facial
The Super lift facial was described as an offer, followed by a doctor consultation that the reviewer found disappointing and sales-focused.
Common Concerns
Poor follow-up
Several customers report unanswered WhatsApp messages, repeated chasing and unresolved questions about sessions or complaints.
Package disputes
Reviews describe unexpected extra sessions, unclear remaining-session records and disagreements over what was included in paid packages.
Sales pressure
Some customers felt consultations became package or product sales pitches, with discounts and Botox or filler suggestions after limited assessment.
Adverse reactions
One Q-switch customer reported a skin reaction, while another said rashes appeared after the first session and their complaint was not resolved.
Booking issues
Appointment coordination has drawn complaints, including a one-hour wait for a consultation when the required machine was unavailable.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 150
consultation
“I was charged AED 150 for the consultation, with the staff stating that the normal price is AED 350 and that I received a year-end offer”Google review · January 2026
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The Bottom Line
Kaya Skin Clinic in Barsha Heights is mainly used for laser hair removal, facials and dermatologist-led skincare treatments. Reviews describe comfortable laser sessions, careful handling of sensitive skin and visible hair reduction for some clients. Facials, HydraFacial, chemical peels and body-sculpting treatments also appear in customer experiences.
The strongest pattern is the treatment staff’s hands-on care: reviewers mention clear explanations, post-laser guidance, patience and attention to detail. The clinic is also repeatedly described as clean and hygienic. Chemical peels being performed under medical supervision is a useful detail if you prefer a more clinically managed approach.
The less comfortable pattern concerns what happens around the treatment itself. Several customers report unclear package terms, unexpected extra sessions, disputed remaining appointments and slow or absent WhatsApp replies. One customer reported rashes after a first session, while another said Q-switch treatment caused an unusual skin reaction.
A separate consultation review described limited assessment followed by strong package and product selling. Before committing, get the full treatment plan, session balance, cancellation terms and any promises in writing. Confirm the machine and appointment type before travelling, and ask how the clinic handles adverse reactions.
The experience may be worthwhile for laser or skincare, but package transparency and follow-up deserve careful checking.