Laser care
Reviewers describe laser sessions as comfortable and effective, with therapists explaining the process and using ice to reduce discomfort.
Kaya Skin Clinic - JBR Walk, Dubai
Jumeirah Beach Residence
Kaya Skin Clinic is a skin care clinic in Jumeirah Beach Residence offering dermatologist-led treatments and therapist services. Reviews especially highlight laser hair removal, Hydrafacial sessions, glow facials and consultations for concerns such as acne, allergies and pigmentation.
Reputation Score
4.7
★★★★★
354 ratings
Source: Google Maps
The Good Stuff
Dermatology support
Patients praise careful consultations, tailored procedures and clear aftercare guidance for acne, allergies and other skin concerns.
Thorough facials
Hydrafacial and facial reviews mention detailed explanations, meticulous extractions and visible improvements in freshness and hydration.
Clean setting
Customers repeatedly describe the clinic as clean, modern and welcoming, with a quiet atmosphere and good reception.
Flexible booking
One visitor booked a lymphatic drainage appointment quickly near a hotel, while another said the clinic accommodated a busy schedule.
Follow-up care
Some patients value post-treatment follow-ups, including checks on how the skin is reacting and guidance on the next steps.
Tips for a Better Visit
Confirm packages. Before paying, confirm package access, session details and refund terms in writing; one reviewer reported trouble using a prepaid package.
Check timing. Confirm your appointment time with reception shortly before visiting, since one customer was booked for 6:00 instead of 5:30 and waited 30 minutes.
Ask settings. For laser treatments, ask which machine setting will be used and whether the equipment is ready, as a reviewer reported delays and ineffective low power.
Expect follow-up. Ask what post-treatment guidance and follow-up are included; reviews describe skin checks and advice before the next step.
Review pricing. Get the full treatment price before committing. One review praised transparent costs, while another said some treatments were on the higher end.
Plan the visit
Practical details
JBR Walk, opposite The Ritz-Carlton hotel Shop GM11, Al Murjan
Marsa Dubai - Jumeirah Beach Residence, Dubai
| Mon | 10:00 AM – 9:00 PM |
| Tue | 10:00 AM – 9:00 PM |
| Wed | 10:00 AM – 9:00 PM |
| Thu | 10:00 AM – 9:00 PM |
| Fri | 10:00 AM – 9:00 PM |
| Sat | 10:00 AM – 9:00 PM |
| Sun | 10:00 AM – 9:00 PM |
Popular Mentions
Glow Facial
The Glow Facial is described as leaving skin feeling fresh, smooth, radiant and rejuvenated.
Body Contouring
Body Contouring is compared with EMS, with one reviewer noticing changes in muscle tone and firmness and another noting several procedures may be needed.
Botox
A reviewer said their Botox result followed their requested look and was completely satisfactory.
Common Concerns
Package disputes
A reviewer said management refused access to a prepaid hair PRP and skin package and requested a refund after paying almost 10,000 dhs.
Laser reliability
Some customers reported laser machines taking a long time to start, with one saying a low power setting made the session ineffective.
Upselling pressure
A visitor enjoyed the treatment but found reception staff pushy when suggesting additional treatments while leaving.
Appointment errors
Reviews mention a 30-minute wait caused by a booking time recorded incorrectly, as well as a same-day consultation reschedule.
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The Bottom Line
Kaya Skin Clinic on Jumeirah Beach Residence is a dermatology and skin care clinic where you can book laser hair removal, Hydrafacial, glow facial and body contouring treatments, alongside consultations for concerns such as acne, allergies and acne scars. Reviews often point to careful explanations, tailored procedures and noticeable improvements in skin tone, texture, freshness and hydration. The strongest pattern is therapist and doctor attention.
Customers describe laser sessions as more comfortable when ice is used, while facial reviews mention meticulous extractions, step-by-step explanations and helpful aftercare. A lymphatic drainage customer also reported seeing and feeling a difference after each session, and found a six-session package including pressotherapy at a 50% discount worthwhile. The clinic is generally described as clean, modern, quiet and welcoming, and some reviewers appreciated quick appointments or follow-up messages.
Still, the experience is not entirely consistent. Customers have reported machine start-up problems, low laser settings, appointment-time errors, reception upselling and serious disagreement over access to a prepaid package costing almost 10,000 dhs. Confirm your appointment, equipment settings, package terms and refund policy before paying, especially if you are considering a multi-session plan.