Quick quotations
Customers describe prompt, detailed quotations with follow-ups and clarifications handled without delay.
Kempston Controls LLC
Al Garhoud
Kempston Controls LLC is an industrial equipment supplier in Al Garhoud for sourcing electrical and electronic components and machinery spare parts. Reviews point to prompt quotations, technical help with product selection and deliveries aligned with committed lead times, making it useful for procurement and maintenance enquiries.
Reputation Score
4.6
★★★★★
164 ratings
Source: Google Maps
The Good Stuff
Technical guidance
Support can continue through an issue, including help choosing the right product for the equipment.
Broad sourcing
Customers say the company covers most electrical tool brands, making spare-parts sourcing easier.
Lead times
One customer reported material arriving exactly on the committed lead time.
Alternative sourcing
An unavailable item was arranged for delivery from the UK on time, according to one review.
Small orders
Customers report receiving swift, detailed quotations even when their order volumes are modest.
Tips for a Better Visit
Ask alternatives. If one item is urgent, ask whether a different brand is available; one customer was offered that option.
Confirm lead time. Ask for the committed lead time and request updates on materials with longer lead times for project planning.
Request configuration. For equipment-specific purchases, ask whether technical configuration support can be included in the enquiry.
Follow up. If using the general email for a time-sensitive request, follow up rather than assuming the enquiry was received.
Check sourcing. If an item is unavailable, ask whether it can be sourced internationally; one order was delivered from the UK on time.
Plan the visit
Practical details
45 13th St
Umm Ramool, Dubai
| Mon | 8:30 AM – 6:00 PM |
| Tue | 8:30 AM – 6:00 PM |
| Wed | 8:30 AM – 6:00 PM |
| Thu | 8:30 AM – 6:00 PM |
| Fri | 8:30 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Industrial machinery spare parts
Customers mention Kempston for arranging industrial machinery spare parts against procurement requirements.
electrical and electronics components
Reviews describe the company as a supplier for electrical and electronics components.
Common Concerns
Email delays
One recent review says the general email response was very slow, which may matter for urgent enquiries.
Unanswered enquiry
Another customer reported waiting a week without a response to an enquiry.
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LOCAL
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The Bottom Line
Kempston Controls LLC is an industrial equipment supplier in Al Garhoud for sourcing electrical and electronic components, machinery spare parts and related control products. The most useful part of the experience, according to customers, is the procurement support: people describe quick quotations, clear clarifications and technical guidance that continues until an issue is solved. That matters when you are matching a component to existing equipment rather than simply buying off the shelf.
Reviews also point to a broad brand and parts network. Customers use the company for electrical tools and spare parts, while one review says an unavailable item was arranged from the UK on time. Delivery is another recurring strength: customers mention materials arriving exactly on the committed lead time, with updates when an item has a longer lead time.
Ask for the lead time in the quotation and request updates if the order is project-critical. There is one practical caution. A recent review reported that the general email response was very slow, while another customer said an enquiry remained unanswered after a week; most other reviews describe fast replies.
If timing matters, follow up rather than assuming the first message has been seen. It is also worth asking whether an alternative brand is available when one item is urgent, and whether technical configuration help can be included in the enquiry.