Fast Repairs
Automatic gate faults were identified quickly and repaired efficiently in one customer’s experience.
KEY AUTOMATION- MIDDLE EAST
International City
KEY AUTOMATION- MIDDLE EAST is a home automation company serving International City and elsewhere in the UAE. Customers mainly mention gate automation, automatic gate repairs and outdoor automatic door installations, with the company also describing repair, maintenance and installation services for access-control equipment.
Reputation Score
4.9
★★★★★
121 ratings
Source: Google Maps
The Good Stuff
Clean Installation
A customer described the gate automation installation as smooth, professional and clean, with a high-quality motor.
Outdoor Doors
The team has installed outdoor automatic doors, with one review describing the work as quick and professional.
Long-Term Use
One installed gate system had been working well for more than three years.
Clear Communication
Several customers found communication easy, including one who received quick responses to enquiries.
Wide Reach
A review says the team can reach customers anywhere in the UAE and offers reasonable pricing.
Tips for a Better Visit
Confirm Timing. For maintenance, confirm the technician’s arrival time and follow up promptly; one customer reported repeated missed visits.
Request Guidance. After a gate repair, ask for an explanation of the fault and maintenance advice, which one customer found clear.
Check Motor. If you are automating a parking gate, ask which motor is being installed; a review specifically praised the motor’s quality.
Discuss Aftercare. Ask what after-sales support and regular maintenance cover before committing, as reviews describe both strong support and one delayed case.
Plan the visit
Practical details
New Mall Limited Dragon Mart 2
Warsan First - Dubai International City, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Common Concerns
Maintenance Delays
One customer reported waiting more than a week for a technician despite repeated promises of a visit.
DXB
LOCAL
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The Bottom Line
KEY AUTOMATION- MIDDLE EAST is a home automation company serving International City and customers across the UAE. Reviews focus on practical gate and door work: automatic gate repair, parking gate automation, outdoor automatic doors and gate motors. That makes it worth considering if you need either a new automated entrance or help getting an existing system working again.
Installation feedback is generally specific and encouraging. Customers describe smooth, clean gate automation work, quick fault diagnosis and efficient repairs. One gate system was still working well after more than three years, while another review praised the company’s durable smart doors.
Communication also comes up often, with customers describing phone support as easy, professional and quick. The main caution is maintenance follow-through. One recent customer said they spent more than a week chasing a technician who repeatedly promised to come but did not.
If you are booking a repair, confirm the visit timing and ask exactly what after-sales support is included. For a completed repair, request the explanation and maintenance tips; another customer said these were clearly provided. The business also describes wider services including access control, barriers and CCTV, but the strongest customer evidence here is for automated gates and doors.