Clean homes
Guests repeatedly describe the apartments and villas as spotless, organised and well maintained.
Keys Please Holiday Homes Rental Dubai
Business Bay
Keys Please is a holiday home management company in Business Bay, offering ready-to-move-in Dubai apartments and villas. Reviews highlight clean, modern accommodation, fully equipped kitchens and generally smooth check-in, though booking reliability and payment issues deserve careful attention.
Reputation Score
4.2
★★★★☆
290 ratings
Source: Google Maps
The Good Stuff
Smooth check-in
Several stays had straightforward arrivals and departures, including a seamless check-in experience.
Fast support
Many guests found the team quick to answer questions and handle stay-related requests.
Equipped kitchens
At least one reviewed property had a fully equipped kitchen that made self-catering convenient.
Family comfort
A reviewed villa was calm, quiet and comfortable for a family travelling with a three-year-old.
Working amenities
One villa review specifically noted that everything was working, alongside good maintenance.
Useful locations
Reviews mention homes near shops, restaurants, public transport and Dubai Marina attractions.
Tips for a Better Visit
Confirm check-in. Ask for written check-in instructions before travelling; one guest was promised details 24 hours ahead but never received them.
Reconfirm booking. Reconfirm availability close to arrival, especially for important dates, because one confirmed stay was cancelled three days before check-in.
Document checkout. Keep checkout evidence and request a written condition report, as one guest said no representative attended checkout before a damage charge.
Check payment. Before paying, confirm the platform, currency, invoice and refund terms; one guest said payment was requested in cash outside the booking platform.
Keep messages. Save WhatsApp and email records for requests, changes and promises, since some reviews describe communication stopping unexpectedly.
Plan the visit
Practical details
Tamani Arts - 533 - Al Asayel St
Business Bay, Dubai
Popular Mentions
luxurious 2 bedroom
A reviewed two-bedroom home was praised for its view, cleanliness, comfort and responsive hosting.
welcome pack of tea/coffee
One apartment included a small welcome pack alongside its furnishings and other amenities.
Common Concerns
Booking cancellations
Several guests reported confirmed stays being cancelled shortly before arrival, sometimes because of maintenance or availability.
Unauthorized charges
Three recent reviews allege credit-card charges for bookings or services they say they never authorized.
Communication gaps
Some guests said check-in information was not sent, calls went unanswered or replies stopped.
Property mismatch
One guest reported raw smells, a broken shower, darkness and later problems after changing apartments.
Deposit dispute
A guest alleged an AED 1,800 damage charge after checkout and said the security deposit issue went unresolved.
DXB
LOCAL
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The Bottom Line
Keys Please Holiday Homes Rental Dubai manages ready-to-move-in apartments and villas in Business Bay and elsewhere in Dubai. Reviews describe clean, modern homes with useful amenities, including a fully equipped kitchen, comfortable beds, balconies with views and, in one stay, a welcome pack of tea and coffee. Dubai Marina and other well-connected locations also appear in the feedback.
The strongest pattern is attentive support when the stay runs normally. Guests mention quick replies, seamless check-in and checkout, well-maintained villas and properties close to shops, restaurants and public transport. A calm villa was also described as comfortable for a family with a three-year-old, while another guest enjoyed a two-month stay that felt like home.
There is a serious counter-pattern around booking reliability. Multiple reviewers say confirmed reservations were cancelled shortly before arrival, including a villa cancelled during travel because of a maintenance issue. Others report missing check-in information, unanswered calls, or changes made without proper communication.
One guest also described an apartment with a broken shower and poor conditions before being moved. Payment and deposit complaints need attention too: reviews allege unauthorised card charges, cash requests outside a booking platform and a disputed AED 1,800 damage charge. Confirm availability, payment terms, check-in instructions and checkout records in writing before committing.