Fresh Orders
Several reviews describe chicken and orders arriving fresh, hot and delicious, including during a busy service.
Al Quoz
KFC in Al Quoz serves its familiar fried-chicken buckets, combo meals and sides, with both dine-in and drive-thru options. Reviews suggest the best visits are the ones where orders arrive fresh and quickly, especially through the drive-thru.
Source: Google Maps
Several reviews describe chicken and orders arriving fresh, hot and delicious, including during a busy service.
The drive-thru has received praise for serving a fresh order quickly.
Multiple diners found the restaurant clean, with one describing it as a comfortable place to stop for a meal.
Reviews mention polite, helpful service and quick support at the counter.
One recent review specifically praised an order for being fresh and accurate.
A recent diner felt the atmosphere had improved and described the branch as more welcoming than before.
Reviewers reported more criticism than praise for the items below.
“I ordered the new Twister with Excellent sauce, but they sent me a completely different order.”
Positive 0Negative 1
Critical review excerpts
“I ordered the new Twister with Excellent sauce, but they sent me a completely different order.”June 2026
“There is smell in the Pepsi it's very bad smell l explain to the customer service but there is no”
Positive 0Negative 1
Critical review excerpts
“There is smell in the Pepsi it's very bad smell l explain to the customer service but there is no”May 2026
Check Orders. Check the meal and chicken style before leaving or accepting delivery; wrong meals and swapped spicy/original orders are reported.
Allow Time. Build in extra time for Hot Wings and other orders, as one visit exceeded the stated seven-minute wait.
Try Drive-Thru. If speed matters, the drive-thru has a stronger recent review for fast service than some dine-in and delivery experiences.
Inspect Delivery. Inspect delivery packaging on arrival and raise any seal or hygiene issue immediately; one customer received an opened packet.
Confirm Pickup. For phone or app orders, confirm the branch has located the order before waiting; one customer spent 40 minutes while staff searched.
Check Facilities. For dine-in, check that the AC is working before ordering, particularly during Dubai's summer heat.
Plan the visit
| Mon | 10:00 AM – 3:00 AM |
| Tue | 10:00 AM – 3:00 AM |
| Wed | 10:00 AM – 3:00 AM |
| Thu | 10:00 AM – 3:00 AM |
| Fri | 10:00 AM – 3:00 AM |
| Sat | 10:00 AM – 3:00 AM |
| Sun | 10:00 AM – 3:00 AM |
Delivery customers report receiving different meals or the wrong chicken style, with one replacement arriving messy and delayed.
Waiting times can be severe: reviews mention 40-plus minutes, two hours for delivery, and a 30-minute dine-in wait before cancellation.
Complaints about incorrect orders or cancellations were sometimes met with delayed responses and no clear receipt or follow-up.
A review reported undercooked chicken, while another described a delivered order as cold after a long delay.
One dine-in visit took place in extreme heat because the air conditioning was not working, and the order was later canceled.
The Bottom Line
KFC | Adnoc Al Quoz is a fast-food stop for fried-chicken buckets, combo meals and sides, with dine-in, delivery and drive-thru ordering. Reviewers specifically mention Hot Wings, Twisters, spicy or original chicken, and 8-piece buckets. When the branch is running well, customers describe food as fresh, hot and quickly served, including during busy periods at the drive-thru.
The dining room is often reported as clean, pleasant and more welcoming than before. Several reviews also praise the team’s polite, attentive service, although the experience is not consistent. One recent customer found the restaurant clean and another called the service fast, while other visits involved long queues, unattended tables or very slow service.
The main caution is order handling. Customers have reported receiving a different meal, getting spicy chicken instead of original or vice versa, and waiting a long time for corrections. Delivery complaints include food arriving cold, an opened packet and a replacement order with spilled sauce.
One dine-in order was canceled after a 30-minute wait while the AC was not working. Check your order before leaving, allow extra time for delivery or special items, and inspect packaging on arrival. The branch can be convenient when service is smooth, but time-sensitive orders carry some risk.