Fresh Chicken
Several diners received chicken hot and fresh, including one regular who says orders are correct 99% of the time.
KFC | Al Hamriah
Abu Hail
KFC | Al Hamriah is a fast-food restaurant in Abu Hail serving fried-chicken buckets, combo meals and sides. Reviews point to quick counter service, hot chicken and a clean setting when the branch is running smoothly, though delivery and food-quality experiences are notably uneven.
Reputation Score
3.9
★★★★☆
2,855 ratings
Source: Google Maps
The Good Stuff
Quick Service
Counter service is often praised for speed, with one busy dine-in visit still described as excellent.
Polite Staff
Reviews describe staff as helpful, well behaved and accommodating, including during a rush.
Clean Store
One customer specifically found the store clean as well as the chicken fresh.
Loyalty Help
A customer was able to use loyalty points quickly with staff guidance.
Family Visits
The branch is used for family meals, although seating capacity varies by reviewer.
What to Eat at KFC | Al Hamriah How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For KFC | Al Hamriah, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at KFC | Al Hamriah got the most positive mentions in user reviews. Check them out!
Food 2
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French fries Net +1
“Eshan is the best staff in the whole kfc they serve me very well even he gave me the food after closing the time and he allow me to sit in the place. He’s so thankful and even he make for me french fries fresh one.”
Positive 1Negative 0
Review excerpts
“Eshan is the best staff in the whole kfc they serve me very well even he gave me the food after closing the time and he allow me to sit in the place. He’s so thankful and even he make for me french fries fresh one.”February 2026
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New arabi sandwich Net +1
“We like the new arabi sandwich cost saver and servuce was good on tjis branch”
Positive 1Negative 0
Review excerpts
“We like the new arabi sandwich cost saver and servuce was good on tjis branch”May 2026
What to Avoid (4)
Food 4
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8-Piece bucket Net −1
“We ordered an 8-piece bucket, and the delivery took over 1 hour and 15 minutes. To make matters worse, I found a feather attached to one of the chicken wings. This is unacceptable from a brand like KFC and raises serious concerns about food quality and hygiene standards.”
Positive 0Negative 1
Critical review excerpts
“We ordered an 8-piece bucket, and the delivery took over 1 hour and 15 minutes. To make matters worse, I found a feather attached to one of the chicken wings. This is unacceptable from a brand like KFC and raises serious concerns about food quality and hygiene standards.”June 2026
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Chicken wings Net −1
“We ordered an 8-piece bucket, and the delivery took over 1 hour and 15 minutes. To make matters worse, I found a feather attached to one of the chicken wings. This is unacceptable from a brand like KFC and raises serious concerns about food quality and hygiene standards.”
Positive 0Negative 1
Critical review excerpts
“We ordered an 8-piece bucket, and the delivery took over 1 hour and 15 minutes. To make matters worse, I found a feather attached to one of the chicken wings. This is unacceptable from a brand like KFC and raises serious concerns about food quality and hygiene standards.”June 2026
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Coleslaw Net −1
“Horrible chicken not fresh at all I don't think this meal cook by Even today its tast like cook by 2days before also the coleslaw is not fresh I just eat one piece then I recognize it is not fresh at all it is worse test I feel puking up dear kfc team ples take this serious”
Positive 0Negative 1
Critical review excerpts
“Horrible chicken not fresh at all I don't think this meal cook by Even today its tast like cook by 2days before also the coleslaw is not fresh I just eat one piece then I recognize it is not fresh at all it is worse test I feel puking up dear kfc team ples take this serious”November 2024
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Fried chicken Net −1
“I’ve ordered from this branch three times and every single time the fried chicken was spoiled. I’ve never seen fried chicken this dark brown before. The chicken tasted old, rotten, and spoiled.”
Positive 0Negative 1
Critical review excerpts
“I’ve ordered from this branch three times and every single time the fried chicken was spoiled. I’ve never seen fried chicken this dark brown before. The chicken tasted old, rotten, and spoiled.”August 2026
Tips for a Better Visit
Avoid Rush. Visit outside busy periods if possible: one pickup customer waited 50 minutes after the app marked the order ready. (2026-05-21)
Check Delivery. Check the chicken, packaging and item count when delivery arrives; reviewers reported poor packaging and incorrect orders. (2026-06-06)
Confirm Price. Check the screen price before paying: a Twister meal was shown at 21 AED but charged at 24 AED. (2025-04-07)
Expect Limited Seating. If you are visiting with a group, check seating first; one reviewer found the dining area small. (2026-02-10)
Inspect Freshness. Check chicken and sides before eating, especially during heavy takeaway or delivery demand. (2022-09-14)
Plan the visit
Practical details
Hamriya
Abu Hail - Deira, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Delivery Delays
Delivery reports range from 75 minutes to over two hours, with some calls unanswered.
Food Quality
Several customers reported stale, undercooked, spoiled-smelling or otherwise poor-quality chicken.
Order Errors
Customers reported receiving the wrong items, including two twisters instead of a burger and a twister.
Small Seating
One pickup visit found the seating limited and the branch unsuitable for a group.
Poor Follow-up
Multiple reviewers said emails or complaints received no response after delivery or food-quality problems.
DXB
LOCAL
LOCAL
The Bottom Line
KFC | Al Hamriah in Abu Hail is a straightforward stop for fried-chicken buckets, combo meals and sides. Reviews specifically mention the 8-piece bucket, Twister meal, new Arabi sandwich cost saver and chicken wings, so there is enough detail here for a quick meal or takeaway order rather than a broad dining experience. The branch gets consistent praise for hot, fresh chicken, polite staff and fast counter service.
One regular says food is served hot and orders are correct 99% of the time, while another found service excellent even with a full dining area. Clean surroundings and family visits also appear in the positive feedback. The important caveat is inconsistency.
Delivery has reportedly taken 75 minutes or more than two hours, and customers have described wrong orders, poor packaging and unanswered calls. A few reviews raise serious concerns about stale, undercooked or spoiled-smelling chicken, although other diners report fresh meals. Seating can be tight for groups, and one customer reported a Twister meal displayed at 21 AED but charged at 24 AED.
For a smoother visit, consider ordering off-peak, checking takeaway or delivery items immediately, and confirming the price before payment.