Fresh chicken
Several recent reviews describe the chicken as hot, fresh and juicy, including one mentioning it was juicy inside.
KFC
Al Safa
KFC is a fast-food restaurant in Al Safa serving its familiar fried-chicken meals, buckets, wings and sides. Reviews point to hot, fresh chicken on good visits, along with specific options such as the Arabi burger and rice with chicken.
Reputation Score
3.8
★★★★☆
545 ratings
Source: Google Maps
The Good Stuff
Helpful service
Customers say staff helped make ordering easier, with some reporting fast, friendly and professional service.
Arabi burger
The Arabi burger is specifically described as affordable and good value by one customer.
Food court seating
The food court has enough seating for the outlets, although the wider mall setting can be noisy.
Spicy options
Reviews specifically mention the spicy Twister, spicy fries and spicy chicken as tasty choices.
What to Eat at KFC How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For KFC, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at KFC got the most positive mentions in user reviews. Check them out!
Food 7
-
Arabi burger Net +1
“Its a mid average kfc.I mean the foods good but when i went to pick up my order through the app.Once i told my number only they started making the food.They made me wait for a long time.The fries were lot less crunchy.There arabi burger is very affordable and good for value i would say.The service is bad.”
Positive 1Negative 0
Review excerpts
“Its a mid average kfc.I mean the foods good but when i went to pick up my order through the app.Once i told my number only they started making the food.They made me wait for a long time.The fries were lot less crunchy.There arabi burger is very affordable and good for value i would say.The service is bad.”May 2026
-
Fried chicken Net +1
“Fried chicken are good.. spicy twister was nice and staff member and on duty supervisor is great”
Positive 1Negative 0
Review excerpts
“Fried chicken are good.. spicy twister was nice and staff member and on duty supervisor is great”May 2026
-
Fries Net +1
“Its a mid average kfc.I mean the foods good but when i went to pick up my order through the app.Once i told my number only they started making the food.They made me wait for a long time.The fries were lot less crunchy.There arabi burger is very affordable and good for value i would say.The service is bad.”
Positive 1Negative 0
Review excerpts
“Its a mid average kfc.I mean the foods good but when i went to pick up my order through the app.Once i told my number only they started making the food.They made me wait for a long time.The fries were lot less crunchy.There arabi burger is very affordable and good for value i would say.The service is bad.”May 2026
-
Potato’s dipper Net +1
“We order buddy bucket deal . They serve not fresh and hot even they give the normal regular fries.on my point out they change to potato’s dipper (it took 10 minutes more but was the only delicious thing we eat there😜).”
Positive 1Negative 0
Review excerpts
“We order buddy bucket deal . They serve not fresh and hot even they give the normal regular fries.on my point out they change to potato’s dipper (it took 10 minutes more but was the only delicious thing we eat there😜).”September 2023
-
Rice n chicken Net +1
“I have the rice n chicken it was fresh n tasty”
Positive 1Negative 0
Review excerpts
“I have the rice n chicken it was fresh n tasty”July 2026
-
Spicy fries Net +1
“The spicy fries and chicken are tasty for sure.”
Positive 1Negative 0
Review excerpts
“The spicy fries and chicken are tasty for sure.”December 2022
-
Spicy twister Net +1
“Fried chicken are good.. spicy twister was nice and staff member and on duty supervisor is great”
Positive 1Negative 0
Review excerpts
“Fried chicken are good.. spicy twister was nice and staff member and on duty supervisor is great”May 2026
What to Avoid (7)
Food 7
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Bucket Net −1
“The worst experience ever with KFC today! Do not order from KFC Muhaisnah Madina Mall. AED 80 bucket with the smallest piece of chicken and most of them are almost burnt and tasteless.NEVER AGAIN.”
Positive 0Negative 1
Critical review excerpts
“The worst experience ever with KFC today! Do not order from KFC Muhaisnah Madina Mall. AED 80 bucket with the smallest piece of chicken and most of them are almost burnt and tasteless.NEVER AGAIN.”August 2022
-
Buddy bucket deal Net −1
“We order buddy bucket deal . They serve not fresh and hot even they give the normal regular fries.on my point out they change to potato’s dipper (it took 10 minutes more but was the only delicious thing we eat there😜).”
Positive 0Negative 1
Critical review excerpts
“We order buddy bucket deal . They serve not fresh and hot even they give the normal regular fries.on my point out they change to potato’s dipper (it took 10 minutes more but was the only delicious thing we eat there😜).”September 2023
-
Double-fried chicken Net −1
“I ordered a family bucket with 16 pieces for AED138, and what I got was double-fried chicken that was super greasy. The chicken was burnt to a crisp.”
Positive 0Negative 1
Critical review excerpts
“I ordered a family bucket with 16 pieces for AED138, and what I got was double-fried chicken that was super greasy. The chicken was burnt to a crisp.”March 2025
-
Family bucket Net −1
“I ordered a family bucket with 16 pieces for AED138, and what I got was double-fried chicken that was super greasy. The chicken was burnt to a crisp.”
Positive 0Negative 1
Critical review excerpts
“I ordered a family bucket with 16 pieces for AED138, and what I got was double-fried chicken that was super greasy. The chicken was burnt to a crisp.”March 2025
-
Nuggets Net −1
“They took forever to prepare the food. Was there for almost 30 mins. Didn't even order a bucket. And really, KFC, you call these nuggets? They're more like big-ish chicken popcorn.”
Positive 0Negative 1
Critical review excerpts
“They took forever to prepare the food. Was there for almost 30 mins. Didn't even order a bucket. And really, KFC, you call these nuggets? They're more like big-ish chicken popcorn.”March 2025
-
Raita Net −1
“Very bad experience I ever had at KFC. Half cooked pieces. Just Found a worm inside raita, reported the same to counter - they simply replace it with new one, what will happen if I feed this to my child by mistake?!...”
Positive 0Negative 1
Critical review excerpts
“Very bad experience I ever had at KFC. Half cooked pieces. Just Found a worm inside raita, reported the same to counter - they simply replace it with new one, what will happen if I feed this to my child by mistake?!...”July 2019
-
Regular fries Net −1
“We order buddy bucket deal . They serve not fresh and hot even they give the normal regular fries.on my point out they change to potato’s dipper (it took 10 minutes more but was the only delicious thing we eat there😜).”
Positive 0Negative 1
Critical review excerpts
“We order buddy bucket deal . They serve not fresh and hot even they give the normal regular fries.on my point out they change to potato’s dipper (it took 10 minutes more but was the only delicious thing we eat there😜).”September 2023
Tips for a Better Visit
Allow extra time. Build in a wait for pickup or counter orders; one customer spent almost 30 minutes waiting.
Check pickup. For app pickup, confirm the order is being prepared before waiting; one review says cooking only began after the order number was given.
Check spice. If you order spicy chicken, verify it at handover: one customer received the original version instead.
Inspect food. Check the chicken before eating if quality matters, as one review described a burnt, greasy family bucket.
Expect noise. The shared food court has seating, but it may not suit a quiet meal or conversation.
Plan the visit
Practical details
Madina Mall Beirut Street Junction by - Haleb St
Al Safa 1, Dubai
| Mon | 10:00 AM – 3:00 AM |
| Tue | 10:00 AM – 3:00 AM |
| Wed | 10:00 AM – 3:00 AM |
| Thu | 10:00 AM – 3:00 AM |
| Fri | 10:00 AM – 3:00 AM |
| Sat | 10:00 AM – 3:00 AM |
| Sun | 10:00 AM – 3:00 AM |
Common Concerns
Inconsistent quality
Older reviews report double-fried, oily, burnt or stale chicken, despite more recent reviews describing fresh food.
Long waits
Pickup and counter orders have sometimes taken around 30 minutes or longer, including an app order that only started after arrival.
Delivery delays
One customer was quoted 20 minutes but waited almost an hour without a customer-care response.
Order mistakes
Reviews mention receiving the wrong chicken style, including original instead of spicy and a different item from the one ordered.
Underfilled burgers
A repeat complaint says burgers were not properly filled, even after extra salad was requested.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED138
family bucket with 16 pieces
“I ordered a family bucket with 16 pieces for AED138, and what I got was double-fried chicken that was super greasy”Google review · March 2025
DXB
LOCAL
LOCAL
The Bottom Line
KFC in Al Safa is a familiar fast-food stop for fried chicken, buckets, wings and sides. Recent reviews often mention hot, fresh chicken, including a juicy piece, while the rice with chicken, burger and spicy Twister also receive positive comments. The Arabi burger stands out as an affordable, good-value choice in one app-pickup review.
Service can be a real strength on the right visit. Customers describe helpful ordering assistance, fast service and friendly, professional staff. The food court has enough seating, though one review warns that it can be noisy, so it is more practical for a casual mall meal than a quiet catch-up.
There is also a clear quality and consistency warning. Several older reviews describe oily, double-fried, burnt, dry or stale chicken, while more recent reviews are much more positive. Waiting is another variable: an app pickup reportedly took a long time to start, and another order took almost 30 minutes.
Delivery has been especially troublesome in one account, stretching from a promised 20 minutes to nearly an hour. Check that the order and spice level are correct at handover, and allow extra time during busy periods.