Hot Food
Several customers describe receiving chicken and meals hot and fresh, including during regular visits.
KFC
Al Twar
KFC is a fast-food restaurant in Al Twar serving its familiar buckets of fried chicken, combo meals and sides. Reviews especially point to hot, fresh orders and friendly counter service, while the spacious seating area makes it workable for a quick meal or casual family stop.
Reputation Score
4.2
★★★★☆
2,274 ratings
Source: Google Maps
The Good Stuff
Polite Service
Reviews repeatedly describe the counter team as polite, professional and welcoming, including during busy periods.
Fast Counter
One review reports fast service with no delay in the order.
Clean Seating
A customer found the tables and sitting area well maintained during a visit.
Large Interior
An older review describes a different interior theme, large seating area and separate washrooms.
Tips for a Better Visit
Allow Time. If ordering through the app, allow extra time and check promptly if the promised pickup or delivery window passes.
Check Chicken. For takeaway or delivery, check the chicken while it is still easy to report a quality problem.
Check Seating. If dining in, look over the tables and seating area first, as one visit found rubbish and uncleared tables.
Confirm Extras. Ask about condiment charges and included quantities before paying, especially with larger meal packs.
Verify Orders. Check the order and delivery fees when placing multiple orders; one customer was charged separate delivery fees.
Plan the visit
Practical details
Bin Thani Residence - 171 Al Nahda St
Al Twar 5, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Long Delays
App and in-store orders have sometimes taken far longer than promised, including a 30-minute wait against a five-minute estimate.
Food Quality
Some customers reported chicken arriving cold, tasting bad, smelling unpleasant or appearing undercooked.
Cleanliness Issues
Reviews mention dirty toilets, rubbish on the floor and uncleared tables that made dining in uncomfortable.
Extra Condiment Cost
One customer paid AED 1 for four additional ketchup packets after an AED 69 meal and upgrade.
Feedback Handling
One reviewer said a replacement meal was sent to their home after an honest review, leaving their wife uncomfortable and intimidated.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 69
AED 69 pack
“I ordered the AED 69 pack (8 pcs chicken, fries, coleslaw, and 7Up), paid AED 3 extra to upgrade to spicy fries, and redeemed points for 2 free strips”Google review · June 2026
AED 3
spicy fries upgrade
“I ordered the AED 69 pack (8 pcs chicken, fries, coleslaw, and 7Up), paid AED 3 extra to upgrade to spicy fries, and redeemed points for 2 free strips”Google review · June 2026
AED 1
4 more packets of ketchup
“In the end, I had to pay an extra AED 1 just to get 4 more packets of ketchup! Even after spending AED 72, charging extra for basic ketchup is terrible customer service”Google review · June 2026
AED 7
burger
“The first time, I ordered a AED 7 burger and paid with AED 500”Google review · March 2026
DXB
LOCAL
LOCAL
The Bottom Line
KFC in Al Twar is a straightforward stop for fried-chicken buckets, combo meals and sides. The strongest pattern in the reviews is the counter service: many customers describe staff as polite and professional, and several say their chicken arrived hot and fresh. The spacious seating area and separate washrooms were also positives in one earlier review, making dine-in practical for families or a casual catch-up.
There is, however, a noticeable gap between the best and worst visits. Some customers report fast, accurate orders, while others waited 25 to 30 minutes beyond the promised time. One app pickup was quoted at two minutes but was only handed over after 28 minutes, with no apology.
Food quality is similarly inconsistent: alongside fresh-food praise, reviews mention cold chicken, an unpleasant smell and bad taste. Dining-area hygiene has also drawn criticism, including rubbish on the floor, uncleared tables and a very dirty toilet. Prices mentioned by customers include an AED 69 pack with eight pieces of chicken, fries, coleslaw and 7Up, plus AED 3 to upgrade to spicy fries.
A separate review mentions an AED 7 burger. Check extras and timing before you commit, particularly during delivery or peak periods.