Fresh Chicken
Several reviews describe the chicken as fresh, hot and crispy, including a visit when the branch was busy.
Mirdif
KFC at City Centre Mirdif is a fast-food restaurant in Mirdif serving fried-chicken buckets, combo meals and sides. Reviews suggest it can work well for a quick food-court meal, with customers describing fresh, hot crispy chicken and some kiosk orders ready within about two minutes, though service is not entirely consistent.
Source: Google Maps
Several reviews describe the chicken as fresh, hot and crispy, including a visit when the branch was busy.
One kiosk order was reportedly ready within two minutes, making it useful when the ordering system is working smoothly.
Staff have helped customers place app orders with offers and navigate the kiosk when they were unsure how to order.
A 17-person staff-meal order was served quickly during a busy period, which is encouraging for larger orders.
Reviewers reported more criticism than praise for the items below.
“We ordered good for two chicken bucket but we got surprised on the quality of chicken. The size was way too small, oily and obviously not freshly cooked as it was already cold when served even the dynamite burger is cold.”
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Critical review excerpts
“We ordered good for two chicken bucket but we got surprised on the quality of chicken. The size was way too small, oily and obviously not freshly cooked as it was already cold when served even the dynamite burger is cold.”December 2022
“We ordered good for two chicken bucket but we got surprised on the quality of chicken. The size was way too small, oily and obviously not freshly cooked as it was already cold when served even the dynamite burger is cold.”
Positive 0Negative 1
Critical review excerpts
“We ordered good for two chicken bucket but we got surprised on the quality of chicken. The size was way too small, oily and obviously not freshly cooked as it was already cold when served even the dynamite burger is cold.”December 2022
“At first I thought it was a big fried chicken, but when I started eating it, almost all of it was skin. And tough chicken meat. It looks like its been fried several times. Maybe it's because I ordered a staff meal that's why the old one was given. It's not first time. 😓 @City Centre Mirdif”
Positive 0Negative 1
Critical review excerpts
“At first I thought it was a big fried chicken, but when I started eating it, almost all of it was skin. And tough chicken meat. It looks like its been fried several times. Maybe it's because I ordered a staff meal that's why the old one was given. It's not first time. 😓 @City Centre Mirdif”October 2024
“We ordered 70pcs staffmeal for staff. Because they know it was for our staff, they didnt give tissues, ketchup, and even they didint give a bread inside the meal. When some look for the bread thats the time they realised that they are busted! Most of the staff already done on their food. Thats the time they give the bread. They are cheating because they know the food its only for the staff. You should treat other fairly.”
Positive 0Negative 1
Critical review excerpts
“We ordered 70pcs staffmeal for staff. Because they know it was for our staff, they didnt give tissues, ketchup, and even they didint give a bread inside the meal. When some look for the bread thats the time they realised that they are busted! Most of the staff already done on their food. Thats the time they give the bread. They are cheating because they know the food its only for the staff. You should treat other fairly.”June 2026
Allow Time. If you visit during a busy period, allow extra time and follow up promptly if your order has not started.
Check Modifiers. Confirm custom requests such as no vegetables before leaving the counter; one modified Twister was served incorrectly.
Check Contents. For group orders, check bread, ketchup and tissues before distributing the meals so missing items can be corrected immediately.
Keep Proof. For online orders, keep your payment confirmation ready and show it at the counter, as one customer had to prove payment before preparation.
Try Kiosk. The kiosk can be fast when functioning, but check that the screen is working before committing to kiosk-only ordering.
Inspect Delivery. Check delivered bags immediately for temperature, drinks, straws and every main item; one order arrived cold with a spill and omissions.
Plan the visit
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Some customers waited more than 30 minutes, with one pending order only starting after a second follow-up.
Custom requests have not always been followed; one Twister arrived with lettuce and tomato despite a no-vegetables request.
A customer reported fries that were soggy, followed by a replacement with excessive seasoning.
A large staff-meal order reportedly arrived without tissues, ketchup and bread until customers noticed and raised the issue.
One AED 170 delivery was delayed, arrived cold, had a spilled mojito and was missing a Twister and straws.
The Bottom Line
KFC at City Centre Mirdif is a straightforward food-court choice for fried chicken, buckets, combo meals and sides. Customers also mention the Twister meal, spicy wrap and good for two chicken bucket, so there is enough familiar KFC fare for a quick solo meal or a shared order. The strongest reports describe fresh, hot, crispy chicken and fast service.
A kiosk order was ready within two minutes, while a 17-person staff-meal order was served quickly during a busy period. Helpful assistance with app offers and kiosk ordering also comes up, which matters if you are unfamiliar with the ordering process. The experience can swing the other way.
Reviews report waits of more than 30 minutes, incorrect customisations, soggy fries and missing ketchup, tissues or bread in a large order. Food quality complaints include cold delivery meals, a small or tough chicken portion and one report of inedible chicken. These are not every customer’s experience, but they are worth keeping in mind.
For a smoother visit, check modifiers and order contents before leaving. If ordering online, keep payment proof handy, and inspect delivery bags immediately for missing items, spills and temperature. The kiosk is worth trying when it is working, but do not rely on it if the screen is down.