Hot Chicken
Several reviews describe the chicken as hot, crispy and freshly cooked, including during busy food-court visits.
KFC
Al Barsha
KFC in Al Barsha is a chicken restaurant built around fried-chicken buckets, combo meals and sides. Reviews describe hot, crispy chicken and fresh fries when service is running well, making it a practical stop for a quick meal.
Reputation Score
4.1
★★★★☆
2,891 ratings
Source: Google Maps
The Good Stuff
Quick Service
Orders are often handled quickly, even when the food court is busy.
Fresh Fries
Customers commonly report fries arriving fresh, hot and well seasoned.
Clean Seating
One recent visit specifically found the dining area clean alongside efficient service.
App Help
A customer was helped to order a meal available only online as a dine-in order through the app.
Popular Gravy
The gravy receives a particularly enthusiastic mention from one customer.
What to Eat at KFC How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For KFC, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of KFC, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 4
-
Big kentaaky Net +1
“Thank you all fresh and hot food thanks Asha Esther and umesh big kentaaky really good”
Positive 1Negative 0
Review excerpts
“Thank you all fresh and hot food thanks Asha Esther and umesh big kentaaky really good”April 2026
-
Fried chicken Net +1
“The fried chicken is hot and delicious; I can taste just the right amount of heat from here.”
Positive 1Negative 0
Review excerpts
“The fried chicken is hot and delicious; I can taste just the right amount of heat from here.”October 2022
-
Gravy Net +1
“I love their gravy soooo much but i please improve your spoon so we can titally enjoy our meal 😀🤭”
Positive 1Negative 0
Review excerpts
“I love their gravy soooo much but i please improve your spoon so we can titally enjoy our meal 😀🤭”April 2026
-
French fries Net 0
Mixed feedback
“The chicken was served hot, crispy, and freshly cooked, while the fries were perfectly seasoned and fresh.”
Positive 2Negative 2
Review excerpts
“The chicken was served hot, crispy, and freshly cooked, while the fries were perfectly seasoned and fresh.”July 2026
“Im happy with the service specially the chx and fries they serve fresh and hot...the crew are smiling and nice🫰❤️”April 2026
What to Avoid (1)
Food 1
-
Kfc chicken Net −1
“This kind of spoiled old KFC chicken service I received only in emirates mall. very disappointed . Plz improve the chicken quality.”
Positive 0Negative 1
Critical review excerpts
“This kind of spoiled old KFC chicken service I received only in emirates mall. very disappointed . Plz improve the chicken quality.”February 2026
Tips for a Better Visit
Check Availability. Ask before ordering cheesy lava sauce: one review says it was discontinued although it remained on the app.
Verify Spicing. Check that spicy requests were applied before leaving the counter; one customer received regular cheesy fries instead.
Check Fries. If fresh fries matter, confirm the batch at collection, as one late-evening visit reported being given older fries.
Allow Extra Time. Build in extra time if ordering during a busy period; one customer reported a wait exceeding 40 minutes.
Check Cutlery. Before sitting down, make sure cutlery is included, since one order reportedly arrived without it.
Plan the visit
Practical details
4692+22H Dubai Food Court - Sheikh Zayed Rd - inside Mall of The Emirates
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Food Quality
Reviews include complaints about hair in food, dry food and chicken described as old or spoiled.
Cold Sides
One customer received cold fries and poor-quality rice, and said staff would not replace or heat the fries.
App Listing
The app reportedly showed cheesy lava sauce even though the customer was told it had been discontinued.
Long Waits
A customer reported waiting more than 40 minutes for an order.
Uneven Courtesy
Most service comments are positive, but some describe rude replies, dismissive behaviour and difficulty getting help from a supervisor.
DXB
LOCAL
LOCAL
The Bottom Line
KFC in Al Barsha is a straightforward choice for fried-chicken buckets, combo meals and sides. The supplied reviews, which focus on the Mall of the Emirates branch, repeatedly describe hot, crispy chicken, fresh fries and quick handling—useful when you want a fast food-court meal rather than a long sit-down visit. There are a few specific extras worth knowing about.
Customers mention gravy enthusiastically, and one person enjoyed the sweet chili sauce after being encouraged to try it. Cheesy fries also appear in the feedback, including a request for a spicy version. The app can be useful for meals available online only, though its menu may not always be current.
Quality and service are not completely consistent. Alongside many reports of fresh, hot food and friendly assistance, other customers received cold fries, poor rice, dry or reportedly old chicken, or even found a hair in the food. One order took over 40 minutes, and some guests described rude responses or difficulty reaching a supervisor.
Check your order, temperature, sauces and cutlery before leaving the counter, especially at busy times.