Named favourites
Customers specifically praise the Spicy Twister and Crunch Burger for their crispy chicken and well-balanced spice.
KFC
Business Bay
KFC in Business Bay is a fast-food stop for fried-chicken buckets, combo meals and sides, with reviews also calling out the Spicy Twister and Crunch Burger. It can work well for a quick lunch, particularly when you dine in and the order is served hot.
Reputation Score
4.2
★★★★☆
2,641 ratings
Source: Google Maps
The Good Stuff
Hot Zinger
A Zinger sandwich was reported as fresh, hot and crispy, even during a busy period.
Clean dining
The sitting area has been described as neat, clean, comfortable and well-maintained.
Nearby parking
Parking is conveniently available nearby, which makes a quick visit easier.
Meal changes
One review says the order taker could customise a meal to suit the customer’s choice.
Quick service
Several dine-in reviews describe fast service, including one that simply reports good food served quickly.
What to Eat at KFC How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For KFC, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of KFC, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 3
-
Crunch burger Net +1
“I really like KFC, especially their Spicy Twister and Crunch Burger 🔥😋 The taste is always fresh, and the chicken is perfectly crispy with just the right spice. Whenever I’m in the mood for fast food, KFC is always my first choice 👍”
Positive 1Negative 0
Review excerpts
“I really like KFC, especially their Spicy Twister and Crunch Burger 🔥😋 The taste is always fresh, and the chicken is perfectly crispy with just the right spice. Whenever I’m in the mood for fast food, KFC is always my first choice 👍”April 2026
-
Spicy twister Net +1
“I really like KFC, especially their Spicy Twister and Crunch Burger 🔥😋 The taste is always fresh, and the chicken is perfectly crispy with just the right spice. Whenever I’m in the mood for fast food, KFC is always my first choice 👍”
Positive 1Negative 0
Review excerpts
“I really like KFC, especially their Spicy Twister and Crunch Burger 🔥😋 The taste is always fresh, and the chicken is perfectly crispy with just the right spice. Whenever I’m in the mood for fast food, KFC is always my first choice 👍”April 2026
-
Zinger sandwich Net 0
Mixed feedback
“I ordered the Zinger sandwich and it was served fresh, hot, and crispy.”
Positive 1Negative 1
Review excerpts
“I ordered the Zinger sandwich and it was served fresh, hot, and crispy.”January 2026
What to Avoid (5)
Food 4
-
Chicken strips Net −1
“When i reached my home and when i open the meal i order 4 chicken strips 2 are fresh 2 are not fresh Many time I face the same issue”
Positive 0Negative 1
Critical review excerpts
“When i reached my home and when i open the meal i order 4 chicken strips 2 are fresh 2 are not fresh Many time I face the same issue”May 2025
-
Chips Net −1
“The chips were very disappointing and bland.”
Positive 0Negative 1
Critical review excerpts
“The chips were very disappointing and bland.”December 2025
-
Kentaaky Net −1
“The bread on the Kentaaky was an odd yellow colour and did not taste right at all.”
Positive 0Negative 1
Critical review excerpts
“The bread on the Kentaaky was an odd yellow colour and did not taste right at all.”December 2025
-
Onion rings Net −1
“The onion rings were extremely oily yet somehow completely flavourless.”
Positive 0Negative 1
Critical review excerpts
“The onion rings were extremely oily yet somehow completely flavourless.”December 2025
Drinks 1
-
Diet pepsi Net −1
“To top it off, the Diet Pepsi tasted like watered down soda with ice.”
Positive 0Negative 1
Critical review excerpts
“To top it off, the Diet Pepsi tasted like watered down soda with ice.”December 2025
Tips for a Better Visit
Check orders. Check spicy versus regular items before leaving, since one takeaway order contained 15 spicy tenders instead of regular ones.
Allow time. If ordering delivery, allow extra time or consider dining in; several customers say late deliveries arrived cold.
Avoid rush hours. Be cautious with very late online orders: a 3:31am order was still unprepared after arrival and a long wait.
Ask customising. Ask whether the meal can be customised if you have specific preferences; one customer says this was available.
Use parking. For a quick visit, nearby parking was reported as convenient, so driving need not mean a lengthy search.
Inspect sandwich. If ordering a Zinger, check the sandwich before eating because one review reported chicken bones inside it.
Plan the visit
Practical details
Al Mustaqbal St
Business Bay, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Delivery delays
Multiple reviews report very late deliveries, with food arriving cold and replacement orders not fixing the problem.
Order mistakes
Customers have received spicy items instead of regular or non-spicy orders, with complaints not always resolved.
Food quality
A dine-in complaint described chicken as cold, dry and old, while other reviews also questioned freshness.
Sandwich bone
One customer reported finding chicken bones inside a Zinger sandwich and receiving no satisfactory resolution.
Late-night waits
An online order placed at 3:31am was still not ready after the customer arrived 30 minutes later and waited an hour.
DXB
LOCAL
LOCAL
The Bottom Line
KFC in Business Bay is a familiar fast-food choice for fried-chicken buckets, combo meals and sides. Reviews also single out the Spicy Twister, Crunch Burger and Zinger sandwich. The Spicy Twister and Crunch Burger were praised for crispy chicken and appealing spice, while one busy-period visit found the Zinger fresh, hot and crispy.
Dine-in experiences are generally more reassuring than delivery ones. Customers have described the sitting area as neat, clean, comfortable and well-maintained, and nearby parking makes a quick stop easier. Several reviews also mention fast, polite service and help with customising an order.
That makes the branch practical for a quick lunch in Business Bay when the order is handled promptly. The main caution is consistency. Delivery complaints include long waits and food arriving cold; one replacement order was still cold after another 40 minutes.
Order accuracy has also been an issue, including regular tenders arriving spicy and a non-spicy chicken order arriving spicy. There are more serious isolated complaints about cold, dry chicken and bones in a Zinger sandwich. For takeaway or delivery, check the order carefully and allow extra time, especially late at night.