Model choice
Visitors describe a well-organized display with many Kia models available to compare before choosing.
Al Quoz
Kia’s main showroom in Al Quoz, where you can compare new models, arrange test drives and complete a purchase. Reviews often highlight clear guidance during buying and handover, while after-sales appointments and defect follow-up are more uneven.
Source: Google Maps
Visitors describe a well-organized display with many Kia models available to compare before choosing.
Test-drive reviews mention clear explanations of features on models including the Sorento and Sportage.
The showroom is described as clean, modern and welcoming, with coffee and bottled water mentioned by one visitor.
Several buyers valued step-by-step explanations covering car specifications, payments, registration and handover.
One buyer said the after-sales team arranged seat modifications quickly and without compromising on quality.
Confirm delivery. Before paying, ask for a clear delivery timeline and written updates; one buyer reported delays after completing all paperwork.
Check handover. Inspect the car carefully at handover, especially lights, handles, screens and bumper surfaces, before accepting delivery.
Book early. Arrange service well ahead and reconfirm the appointment, since one booking was cancelled the day before after a 10-day lead.
Check trim. Ask whether the exact modification you want is available for a test drive; a visitor drove the basic version instead.
Avoid holidays. If you want more staff attention, consider a weekday visit: one review found a slim team working on a weekend.
Plan the visit
| Mon | 8:30 AM – 8:30 PM |
| Tue | 8:30 AM – 8:30 PM |
| Wed | 8:30 AM – 8:30 PM |
| Thu | 8:30 AM – 8:30 PM |
| Fri | 8:30 AM – 12:00 PM, 2:00 PM – 8:30 PM |
| Sat | 8:30 AM – 8:30 PM |
| Sun | 8:30 AM – 8:30 PM |
The Seltos is repeatedly mentioned by buyers, including first-car purchases and family-car deliveries.
Customers mention Sorento purchases and test drives, with feature explanations forming part of the showroom experience.
The Sportage appears in reviews as a family-car choice and as a model tested during showroom visits.
The Sonet is mentioned in completed deliveries, including a first car purchased for a customer’s wife.
One customer purchased a Kia K5 and noted that the available test drive was not in every modification.
A recent buyer reported completing payment and documentation but receiving no clear vehicle-delivery timeline.
After-sales availability has been a serious concern, with one review describing a wait of more than 10 days for basic servicing.
Reviews describe new vehicles arriving with issues including fogged headlights, defective door handles, a broken monitor and bumper scratches.
Some customers say complaints about defects or cancelled service appointments were not followed up promptly.
The test-drive fleet may not include every modification, so the driven trim may differ from the version you plan to buy.
These are customer-reported mentions, not a current price list. Prices may have changed.
fix it all
“When I went to the KIA service center for all those issues they handed over a quote of 28000 dirhams to fix it all”Google review · May 2024
The Bottom Line
The Sheikh Zayed Road Kia showroom in Al Quoz is a place to compare new Kia models, book a test drive and handle the purchase and handover in one visit. Reviews specifically mention the Kia Seltos, Sorento, Sportage, Sonet, K5, K3 and newer models such as the Tasman. The showroom itself is described as clean, modern and welcoming, and several buyers appreciated patient explanations of specifications, payments and registration.
The strongest pattern is helpful sales guidance. Customers describe being given time to compare options without pressure, receiving regular transaction updates and getting detailed handover briefings. Test drives are a useful part of the visit, although the exact trim or modification may not always be available.
One visitor drove a basic K5 version while intending to buy another option. The bigger caution is what happens after payment. Recent reviews report unclear delivery delays, cancelled service appointments and long waits for basic maintenance.
Others describe new-car issues such as fogged headlights, damaged bumper paint, defective door handles and a broken monitor, followed by slow or missing follow-up. Inspect the car carefully at handover, confirm the service booking process and get delivery commitments in writing before completing the purchase.