Makeup sessions
Customers can receive applied looks, including natural makeup and party-ready applications.
Kiko Milano
Downtown Dubai
KIKO Milano is a cosmetics store in Downtown Dubai selling makeup, beauty and skincare products. Reviews highlight hands-on makeup sessions, shade guidance for different skin tones, and a dedicated room where shoppers can try products and compare looks.
Reputation Score
4.4
★★★★☆
264 ratings
Source: Google Maps
The Good Stuff
Shade guidance
Reviews describe useful help matching makeup to skin tone, including for darker complexions.
Beauty room
The Dubai Mall branch has a room for trying makeup and comparing shades before buying.
Personalisation
A review describes having a name and designs engraved on a lip gloss.
Gloss formula
The new lip gloss collection is praised for feeling hydrating and lightweight without stickiness.
Colour range
Customers mention a very broad colour selection across the makeup range.
Patient advice
Some consultations are detailed and unhurried, with explanations of product use and recommendations.
Tips for a Better Visit
Try products. Use the store as a testing space: shoppers report being able to try different styles and tones before choosing.
Use the room. Ask about the makeup room if you want to test products and compare shades in a more focused setting.
Ask engraving. If you are buying a lip gloss as a gift, ask whether engraving and decorative designs are available.
Check remover. Before testing a highly pigmented lip product, check that suitable makeup remover is available.
Request consultation. Ask directly for product guidance if you want a detailed consultation rather than waiting to be approached.
Plan the visit
Practical details
Financial Ctr St
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
3D Hydra glosses
The 3D Hydra glosses are mentioned as a personalised gift option.
Engraving services
Customers may be able to add a name and decorative designs to a lip gloss.
Lipsticks and glosses
One regular customer specifically praises the smooth texture and lasting wear of the lipsticks.
Blue range of products
The blue range is described by one customer as a daily-use favourite with a natural, skin-like feel.
Common Concerns
Uneven service
Several reviews report unfriendly or dismissive staff behaviour, despite other customers describing warm assistance.
Checkout issue
One customer said their queue position was skipped and they waited around 10 minutes before raising it.
Limited help
A morning visitor said nobody approached them and staff struggled to help with a shade request.
Marketplace returns
A review about a defective lipstick bought through Noon UAE reports no exchange or refund was offered.
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The Bottom Line
KIKO Milano is a makeup, beauty and skincare shop in Downtown Dubai, with the Dubai Mall branch receiving especially detailed feedback. It is useful for testing shades, buying lipsticks and glosses, and getting a makeup application rather than simply picking products off the shelf. Reviews also mention a dedicated beauty room for trying different looks.
The strongest visits involve patient, knowledgeable consultations. Customers describe help choosing tones for different skin colours, including darker skin, and praise the newer lip gloss collection for being hydrating, lightweight and non-sticky. Personalisation is another nice extra: one shopper had a lip gloss engraved with a name and decorative designs.
The range is described as broad, with many colours and prices considered reasonable by some reviewers. Service is not completely consistent. Alongside many reports of welcoming assistance, other customers felt ignored, encountered rude behaviour or experienced a queue problem at checkout.
One morning visitor also struggled to get help removing a highly pigmented lip product when the stronger remover was unavailable. If you want advice, ask directly for a shade consultation, and check the available remover before testing intense lip colours. For online purchases through Noon UAE, note that one reviewer reported difficulty obtaining an exchange or refund for a defective lipstick.